
Principle BMW of San Antonio
San Antonio, TX
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Jerry De la Garza is amazing!! I had such a great experience at BMW of SA. Todd, the GM and Jerry really took care of me. This purchase was for my 17 year old son. They made the exp I had such a great experience at BMW of SA. Todd, the GM and Jerry really took care of me. This purchase was for my 17 year old son. They made the experience a memorable one for us. I’ll be coming back to get me a 5 series.. More
Excellent customer service. Overall took care of us and communication was excellent. Gave us options for purchase and seemed honest. Treated us the way we expected to be treated. Overall took care of us and communication was excellent. Gave us options for purchase and seemed honest. Treated us the way we expected to be treated. More
The is beginning to be a habit :-) My first experience purchasing a car from Lisa was purchasing a X1, and I thought that was an amazing experience. Never did I think I would purchase a My first experience purchasing a car from Lisa was purchasing a X1, and I thought that was an amazing experience. Never did I think I would purchase a BMW, but the unbelievable warranties, and total coverage BMW offers is amazing. Lisa took the time to listen to what I wanted with this purchase, and made the process seamless. I don't think experience could've been any more satisfying...that is until I came back and purchased my X3. Great experience, and I purchased the perfect car for my family. I'm afraid that this may indeed be a habit, and that I will be purchasing an X5 in a couple years. This has indeed become a wonderful habit for me. Thank you for your time and efforts Lisa! Warmest Regards, Tonya More
Pleasantly Surprised! I was not looking forward to going to the BMW of San Antonio service center, because I have heard that they have had issues with customer service. A f I was not looking forward to going to the BMW of San Antonio service center, because I have heard that they have had issues with customer service. A flat in one of my tires brought me in. This rumor could not have been more false. Faylin was an amazing service adviser. She truly took care of me, and made sure that I was able to continue my day, without a problem. She also made sure that my oil change was done so that I wouldn't have to come in a couple months. Great experience! I feel more at ease that in the future I can count on BMW service being top notch. Thank you Faylin! More
Shannon Very good service and sales, Jerry was excellent and informative, the building was clean and very comfortable, he informed me about the car and demons Very good service and sales, Jerry was excellent and informative, the building was clean and very comfortable, he informed me about the car and demonstrated, the transaction was informative, he called to update me on car and what I wanted in it and the color as ordered, He was very comfortable to work with and helped me making my decision on the vehicle which I am very satisfied with. More
Very happy with my purchase (: I came to BMW and purchased my Lexus IS 250 and I am very happy to have been Lisa’s customer. She is very sweet and helpful and I appreciate all the w I came to BMW and purchased my Lexus IS 250 and I am very happy to have been Lisa’s customer. She is very sweet and helpful and I appreciate all the work she did for me. She made my experience of the purchase of my car easy and fast. I’m really greatful for her help and great customer service. More
10/10 Jared Coronado is the best! Extremely professional, friendly, and sincere! I’m in love with my car and he made the process seamless and stress free! I Jared Coronado is the best! Extremely professional, friendly, and sincere! I’m in love with my car and he made the process seamless and stress free! I would highly recommend him to anyone! More
Buying experience My buying experience with Robert was great he was very professional but warm and easy to talk with . He made the car buying experience very easy . My buying experience with Robert was great he was very professional but warm and easy to talk with . He made the car buying experience very easy . More
Exceptional Service Salesman (Biju Pillai) was very helpful with helping me to find the car that I wanted after I spent about a week looking at various high end dealershi Salesman (Biju Pillai) was very helpful with helping me to find the car that I wanted after I spent about a week looking at various high end dealerships and luxury sports cars; he was friendly and didn't act like a salesperson, but rather someone who was just trying to help me find the right car for me; he didn't try to oversell me; his customer service was excellent. Francis Macias in the finance department also was very helpful. I would definitely recommend working with both of them if you visit BMW of SA. More
Friendly and helpful I was not sure what I was looking for and my sales associate assisted me in choosing a vehicle that was perfect. I usually hate shopping for a vehicl I was not sure what I was looking for and my sales associate assisted me in choosing a vehicle that was perfect. I usually hate shopping for a vehicle but I had a great experience. Customer service was excellent. More