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Principle BMW of San Antonio

San Antonio, TX

4.7
1,412 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,412 reviews

March 28, 2018

Jerry De la Garza is amazing!! I had such a great experience at BMW of SA. Todd, the GM and Jerry really took care of me. This purchase was for my 17 year old son. They made the exp More

by SIRSMOM00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Debla Garza
Mar 28, 2018 -

Principle BMW of San Antonio responded

Thanks for your kind review! We can't wait for your next visit, we are ready to get you rolling in a 5 Series, just say the word! :)

March 28, 2018

Excellent customer service. Overall took care of us and communication was excellent. Gave us options for purchase and seemed honest. Treated us the way we expected to be treated. More

by fgarza7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Davila
Mar 28, 2018 -

Principle BMW of San Antonio responded

We are so happy to hear that you had a great experience. Thanks so much for your thoughtful feedback!

March 27, 2018

The is beginning to be a habit :-) My first experience purchasing a car from Lisa was purchasing a X1, and I thought that was an amazing experience. Never did I think I would purchase a More

by perkinst2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Mar 27, 2018 -

Principle BMW of San Antonio responded

Tonya, we are ecstatic that you have made a habit out of purchasing BMWs and we hope you continue to let us help you find them as your family grows! Thank you for your kind words about your experience and working with Lisa, we truly enjoy working with you!

March 27, 2018

Pleasantly Surprised! I was not looking forward to going to the BMW of San Antonio service center, because I have heard that they have had issues with customer service. A f More

by perkinst2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faylin
Mar 27, 2018 -

Principle BMW of San Antonio responded

We are so happy to hear that Faylin made your visit enjoyable and took great care of your vehicle! Thanks for giving our service center a chance to prove that they'd pay close attention to your car's needs and keep you updated throughout the process. We truly appreciate your business and look forward to working with you again soon!

March 27, 2018

Shannon Very good service and sales, Jerry was excellent and informative, the building was clean and very comfortable, he informed me about the car and demons More

by jannie20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry De La Garza
Mar 27, 2018 -

Principle BMW of San Antonio responded

We're so happy that you had a good experience and that Jerry did a great job taking care of all your needs! Thank you for leaving your feedback about your visit. We are pleased to hear that everything went smoothly and hope you'll come back and work with us again in the future! We appreciate your business!

March 27, 2018

Very happy with my purchase (: I came to BMW and purchased my Lexus IS 250 and I am very happy to have been Lisa’s customer. She is very sweet and helpful and I appreciate all the w More

by Mari.Lem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Mar 27, 2018 -

Principle BMW of San Antonio responded

Hi Mari, we are so happy that Lisa took great care of you while you were searching for the vehicle that would best suit you! Thank you for your kind words about your experience. We hope to work with you again in the future!

March 24, 2018

10/10 Jared Coronado is the best! Extremely professional, friendly, and sincere! I’m in love with my car and he made the process seamless and stress free! I More

by maggieking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
Mar 27, 2018 -

Principle BMW of San Antonio responded

Maggie, thanks so much for your kind words about your buying experience! We're so happy that you had a great experience finding your vehicle!

March 24, 2018

Buying experience My buying experience with Robert was great he was very professional but warm and easy to talk with . He made the car buying experience very easy . More

by betty.martinez91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lopez - sales
Mar 27, 2018 -

Principle BMW of San Antonio responded

Betty, we're so happy that Robert made every step enjoyable and easy for you during your buying experience. Thanks for trusting us to find what you were looking for! We value your business and look forward to seeing you again!

March 23, 2018

Exceptional Service Salesman (Biju Pillai) was very helpful with helping me to find the car that I wanted after I spent about a week looking at various high end dealershi More

by I. Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju Pillai and Francis Macias
Mar 23, 2018 -

Principle BMW of San Antonio responded

We are so happy to hear that our team was able to walk you through the car buying process and make it easy for you to find what you were looking for! We hope you continue to enjoy your new vehicle and that you'll let us know if there's anything else we can assist with. Thanks so much for following up about your experience!

March 23, 2018

Friendly and helpful I was not sure what I was looking for and my sales associate assisted me in choosing a vehicle that was perfect. I usually hate shopping for a vehicl More

by deejaymay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
Mar 23, 2018 -

Principle BMW of San Antonio responded

We are so happy to hear that our team exceeded your expectations and found your dream car! We hope you continue to love it for many years and that you'll come back to see us when it's time to upgrade! Thank you for your kind feedback, we truly appreciate it!

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