Principle BMW of San Antonio

I’ve bought cars from this dealership for almost 20 years. Appreciate their great service. I have used Brendon Cassil as my service manager and he is always very helpful, friendly and professional. years. Appreciate their great service. I have used Brendon Cassil as my service manager and he is always very helpful, friendly and professional. Extremely easy to work with. More

I had my X1 serviced this past week. Lauren, the service agent, was absolutely fantastic! She had a loaner vehicle ready after checking in, and kept me informed on the status of my vehic Lauren, the service agent, was absolutely fantastic! She had a loaner vehicle ready after checking in, and kept me informed on the status of my vehicle during the process. When I returned the loaner vehicle my car was clean and ready for pick up More

I think the best part was the no pressure from the sale person. Very professional. person. Very professional. More

Had my X5 serviced. Friendly and good service. I had to wait, but it was only about 1 and 1/2 hours. Service area and the whole dealership is so clean. Also refreshments Friendly and good service. I had to wait, but it was only about 1 and 1/2 hours. Service area and the whole dealership is so clean. Also refreshments are appreciated. More

I purchased a 330i from Chris Lee. We initially began the process over the phone and completed the process in person. He was very helpful in discussing the various options available We initially began the process over the phone and completed the process in person. He was very helpful in discussing the various options available to me before I finally settled on what I wanted. I would work with him again anytime. The finance department was first class taking the time to explain the various warranties and add-ons available and recommended what I actually needed. I felt supported through the entire purchase process and not pressured at anytime. More

Ryan was very thorough in gathering initial information prior to the service and keeping me informed as the car was being serviced. I would highly recommend him to others. prior to the service and keeping me informed as the car was being serviced. I would highly recommend him to others. More

Excellent service; I experienced an emergency puncture and received prompt assistance from Juan, who offered exemplary support. and received prompt assistance from Juan, who offered exemplary support. More

They are always helpful from sales to service. Nice comfort places to wait while my car us serviced. Nice comfort places to wait while my car us serviced. More

I always get great service at BMW of San Antonio, at a price of course price of course More

From our very first purchase, which was 9 years ago till now we have had exceptional service. In particular two service advisors Kristian Chen and Albert Sanz. They have been the reason I continue to servic now we have had exceptional service. In particular two service advisors Kristian Chen and Albert Sanz. They have been the reason I continue to service our vehicles at Principal BMW. The work has been top notch without any other issues needing to be addressed. Thank you. More