Back

Principle BMW of San Antonio

San Antonio, TX

4.7
1,409 Reviews

15507 I-10 West

San Antonio, TX

78249

Directions

By Type

Showing 1,409 reviews

April 14, 2025

Good service, prompt reception, very clean, good coffee, and good diagnostic with a good report More

by Bimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan Hargrove
Apr 17, 2025 -

Principle BMW of San Antonio responded

Hi Bimmer, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

I looked over the inventory at my leisure. No pressure. When I was ready, I came in and was greeted with professionalism, efficiency, and just good vibes. Well done, everyone. The vehicle is s More

by Eugene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Apr 12, 2025 -

Principle BMW of San Antonio responded

Hi Eugene, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2025

The best Dealership, very helpful and always provides loaner car whenever I request it.Mr. Juan Cantu was very helpful and attentive. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Apr 11, 2025 -

Principle BMW of San Antonio responded

Hello Fernando, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

I recently visited the service department at PRINCIPLEAUTO GROUP for an oil change, and I couldn't be more satisfied with my experience. The staff was professional, efficient, and friendly from More

by Paul Priest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
Apr 14, 2025 -

Principle BMW of San Antonio responded

Hi Paul, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 09, 2025

My advisor Joseph has consistently provided A Plus service! My 20 year old vehicle is always taken great care by a master technician! More

by sasharoonie78247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Apr 12, 2025 -

Principle BMW of San Antonio responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

I had a fantastic experience at this dealership. Thanks to sales team Pete Hinkel and Yemen Shalabi the process was the smoothest car buying experience I’ve had in a very long time. Yemen provided m More

by Yvette T,
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hinkel and Yeman Shalabi, Brad Lilley
Apr 12, 2025 -

Principle BMW of San Antonio responded

Hi Yvette, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Exceptional Service upon arrivall with friendly staff ready to assist for servicing my vehecle.. Juan ensured in advance options for appointment times that would work for me. More

by graciela.ciccarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Apr 10, 2025 -

Principle BMW of San Antonio responded

Hi Graciela, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2025

Annual maintenance and everything went smoothly. Painless process for delivery and pick-up. Thanks Michal More

by jbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
Apr 10, 2025 -

Principle BMW of San Antonio responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 07, 2025

I have been doing business with this dealership for over 30 years (formally as BMW Center San Antonio). They have always been first class. More

by BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
Apr 10, 2025 -

Principle BMW of San Antonio responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 05, 2025

Salesman, Jeff Cartwright, very helpful and nice. ddffddddffddddddddddddfddf ghgggggggggg hjhh bbb hhh Kiki Kiki Kiki More

by Kbenedict
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cartwright
Apr 08, 2025 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! Please let us know if there is anything else we can do for you; we are more than happy to help!