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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.7
1,965 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,965 reviews

November 17, 2025

Great Staff ! Knowledgeable Service Advisor Libra Jones is the best ! He gets you taken care of all the time. More

by Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra Jones
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November 13, 2025

First I would like to say kudos to Ms. Lori for fitting me in for my oil change👏🏾👏🏾 and thank you to Mr.Jasper for keeping me posted on what I needed done for my car.Hats off to you guy More

by florencepeete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms.Lori and Mr.Jasper
Report | Print
November 13, 2025

The customer service was great And the sales person Mr Julius was outstanding I would recommend him to anyone More

by carp9518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Morris
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November 07, 2025

They are always great to work with. Excellent service and advisors. Easy to make appointments as well. More

by dawnmbrown04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, Rodger Parker
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Nov 09, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2025

I could not have been more pleased with the service at Principle.my experience was handled by an employee ,first name Jasper. First rate. More

by Wmholcombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
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Nov 11, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2025

Very nice experience with Principle Toyota I had a great sale person it I had to go back it would not be a problem for me and my wife More

by Humphrey.patricia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Rooker
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Nov 05, 2025 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2025

I felt very special at Principle Toyota. The video of the techs work and the appraisal on the car was exceptional service. More

by Jclark03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
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Nov 04, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2025

As alwsys Sheldon Maben and Principle Toyota gave exceptional customer service. They are efficient and prompt. More

by derbythomas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Maben
Report | Print
Oct 30, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 19, 2025

The service contact James Palmer, I dealt with was impatient and rude. When I asked him a questions, he became agitated and impatient. It wasn’t a pleasant experience. More

by Tbmkan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Palmer
Report | Print
October 13, 2025

Outstanding and prompt service. Scheduler did an excellent and courteous job also. Sure to go to Principle again. More

by enenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Palmer
Report | Print
Oct 17, 2025 -

Principle Toyota in Memphis responded

Hi Enenon, we are so happy to read such a great review about Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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