Principle Toyota in Memphis

I just purchased a 2026 Prius PHEV from Poh Ng and her manager, Grant. They were exceptionally helpful, professional, and made the entire process smooth. I’m extremely happy with the deal I received, and manager, Grant. They were exceptionally helpful, professional, and made the entire process smooth. I’m extremely happy with the deal I received, and I’ll gladly send referrals their way. More

Traveling on vacation and CHECK ENGINE LIGHT came on after car would not start. Engine did start after several attempts. Lost ability to use Cruise Control. Drove to Principal Toyota (~70 miles) where after car would not start. Engine did start after several attempts. Lost ability to use Cruise Control. Drove to Principal Toyota (~70 miles) where within 1 hour we were back on the road with a replaced Purge Valve and confidence our trip was no longer in doubt. Courtesy and such a terrific turn around are not found in many places…Principal Toyota is a rare exception to this. If we lived closer, this would be our first choice for any future vehicle purchase or maintenance. More

Nice, fair I was informed, made a decision, all good. . Rodger was great 👍. They did as I expected. . Rodger was great 👍. They did as I expected. More

This was one of the best experience I have ever had. , people in the service department were very friendly , people in the service department were very friendly More

Great Staff ! Knowledgeable Service Advisor Libra Jones is the best ! He gets you taken care of all the time. Knowledgeable Service Advisor Libra Jones is the best ! He gets you taken care of all the time. More

First I would like to say kudos to Ms. Lori for fitting me in for my oil change👏🏾👏🏾 and thank you to Mr.Jasper for keeping me posted on what I needed done for my car.Hats off to you guy Lori for fitting me in for my oil change👏🏾👏🏾 and thank you to Mr.Jasper for keeping me posted on what I needed done for my car.Hats off to you guys!!👏🏾👏🏾👏🏾👏🏾 More

The customer service was great And the sales person Mr Julius was outstanding I would recommend him to anyone Julius was outstanding I would recommend him to anyone More