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Principle Toyota in Memphis

Memphis, TN

4.7
2,016 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 2,016 reviews

June 20, 2026

Just let me see this I highly recommend principal Toyota for your next vehicle purchase the Integrity is unmatched everyone is so helpful and courteous free Refreshments free popcorn your best deal All Qual More

by Enrico Hobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Libra
Jun 22, 2026 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2026

The salesman was very professional and made sure I left with a car., I purschase a suburb and I and ivery satisfied with my car and I will be recommending Thor Flor for the sale More

by Nancyheard.nh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thor
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

June 03, 2026

Sheldon was awesome , there was a scuff on my car, he fixed it! I was there for an oil change More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi Carol, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2026

The inspection of my vehicle was completed in a timely manner. Everyone involved were professional. More

by perryjacquelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 20, 2026 -

Principle Toyota in Memphis responded

Thank you for your review and for putting your trust in us! We hope to see you again!

May 23, 2026

I had the worst day ever. They cheated me out of $1000 on my car. I sold to them. More

by Karenl_1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jordyan-Yarbrough
Jun 20, 2026 -

Principle Toyota in Memphis responded

We are sorry to hear about your negative experience. Please reach out to us directly so we can address this issue and make things right for you. Customer satisfaction is our top priority.

May 02, 2026

Excellent service personnel, very welcoming, accommodating and friendly. Offering hot drinks, water bottles, and popcorn, maybe more items I. May not have noticed. Clean in and outdoor seating a More

by hildegardmintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John forrester
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2026

The people at the service department were pleasant and helpful. They did the repairs in the time they said they would . They even let me have a car to drive during the repairs which was a plus for me. More

by Longbc2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Parker , Mohammad
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

This location is the one I choose to service my vehicle because of the customer service experience I receive in the service department More

by Retta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2026

Very pleased with the entire process of buying a car at Principle Toyota. Julius M. and Justin Bonetti were great, very knowledgeable, personable and patient with me in finding the right car. During purc More

by lrodolakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius M, Justin Bonetti
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 06, 2026

They seem to work harder than any other dealership on making a deal work.Principal Toyota on Winchester road in Memphis will have all my business . From service department ,sales team ,sales manager & fi More

by dnnshannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick ( sales manager)
Jun 20, 2026 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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