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Principle Toyota in Memphis

Memphis, TN

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Reviews
Vehicles
4.7
1,980 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,980 reviews

January 09, 2026

This was simply the best car purchasing experience I’ve ever had. All aspects were quick, responsive and they actually listen to the customer about their concerns and needs. No high pressure. THOROUGH ins More

by Derek.Hammond8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen, Andy, Grant, Barry, Seth
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January 09, 2026

Great customer service fast and efficient . The technician was very knowledgeable about my car they provide the recommended service for me More

by pruitt.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker
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January 05, 2026

poh did a great job , appreciate the time she took with us with all our questions More

by dboone46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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December 15, 2025

I love the way they take care of my car needs every time I come to visit the service department. Jasper Walker is consistent with the way he attends to customer car needs, and has remained consistent, kno More

by Hibiscusflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
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Dec 19, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2025

Everyone was attentive, helpful and patient. I would deal with them again and recommend Jimmy. More

by elizlaurence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Rooker, Mike
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Dec 19, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

John Forrester does a great job communicating and listening to questions. He is on top of the perocesd. More

by rebailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrestir
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Dec 19, 2025 -

Principle Toyota in Memphis responded

Hi Rebailey, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 10, 2025

This has been the most seamless dealer process I’ve experienced in Memphis. Extremely professional and very competitive rates. Shout out to Kendrick Hickman and Taylor Jones for going above and beyond More

by AnthonyFry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Hickman, Taylor Jones
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Dec 12, 2025 -

Principle Toyota in Memphis responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle Toyota. If you have any further questions, please don't hesitate to reach out!

December 01, 2025

Always awesome. Friendly and quick. Such a professional atmosphere every visit. This is my second vehicle from this location and wouldn't change a thing. Thanks ever More

by Tann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff
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Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you for your continued loyalty and kind words! Our team takes pride in providing exceptional service and we are thrilled to have you as a repeat customer. We look forward to serving you again in the future.

November 30, 2025

David Hemingway and the team were great. From finding the vehicle I needed to purchasing the vehicle, the whole process was smooth and their help and follow up were appreciated. More

by Jgrigsby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hemingway
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Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you for your kind words, we are delighted to hear that David and our team provided you with a seamless car buying experience. We value your business and appreciate your feedback. It was our pleasure to assist you.

November 26, 2025

Mr.shelton took great care of the situation With my car I didn't have a problem at all With anything I will tell others people about him great guy.. More

by Jocklyn ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr .Shelton
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Dec 12, 2025 -

Principle Toyota in Memphis responded

Hello Jocklyn, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

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