Principle Toyota in Memphis

Service on my previous visit My service on Tuesday July 28 was fine however there was one little problem related to my last service on my 30000 mile checkup( my present odometer i My service on Tuesday July 28 was fine however there was one little problem related to my last service on my 30000 mile checkup( my present odometer is 35000 miles). Bob Frederick called me and said my battery terminals were corroded and needed cleaning. I told him I was billed for this service on my 30000 mile checkup and they should not be corroded. He check and verified I was correct and he had them cleaned. The primary reason I had gone in was for the recall on my vehicle and if I had gone longer I wouldn't have realized I was charged for a service that had not been performed. This is no reflection on Bob Frederick and the mechanic who serviced my vehicle this time. More

Oil Change and Check on car hesitation Everyone was very nice and helpful!!! Car did not hesitate when going for a test drive with technician so still has some hesitation when accelerating Everyone was very nice and helpful!!! Car did not hesitate when going for a test drive with technician so still has some hesitation when accelerating at low speeds. More

Factory Recall Service Work performed satisfactorily for two recalls. Parts need to be ordered for a third, though the person who scheduled my appointment checked first to Work performed satisfactorily for two recalls. Parts need to be ordered for a third, though the person who scheduled my appointment checked first to ensure the necessary parts were in stock. More

Good review David as he always does takes care of me withou issues. Kewi recommend to anyone interested always helpful and knowledgeable about vehicles thanks gin David as he always does takes care of me withou issues. Kewi recommend to anyone interested always helpful and knowledgeable about vehicles thanks gin for service More

Great services The crew is always willing to help and always welcome you with a smile David sees is the best go above and beyond to explain , all work that is been d The crew is always willing to help and always welcome you with a smile David sees is the best go above and beyond to explain , all work that is been done on vehicle . More

Excellent service My expectations for great service was met.Lisa Li was friendly and got the job done right. I liked the waiting area and the warm atmosphere offered b My expectations for great service was met.Lisa Li was friendly and got the job done right. I liked the waiting area and the warm atmosphere offered by Toyota. More

Pleasant experience My wife and I purchased 2 new vehicles from Principle Toyota-Scion over the last 3 years. Both shopping events can be described as pleasant experience My wife and I purchased 2 new vehicles from Principle Toyota-Scion over the last 3 years. Both shopping events can be described as pleasant experiences. Most recently, the sales person was Jimmy Rooker. Jimmy makes shopping for a car fun, and I like his sense of humor. The entire team was professional, friendly and courteous. A special thank you to Harvey Rosen as well. I will certainly give Principle Toyota the opportunity to win my business again in the future. Keep up the good work! More

Great staff Great deals, along with great staff and courtesy. I purchased a 2012 Ford Fiesta and I love it. Thanks to my salesman Garwyne Jones and the finalizing Great deals, along with great staff and courtesy. I purchased a 2012 Ford Fiesta and I love it. Thanks to my salesman Garwyne Jones and the finalizing finance manager. They made sure everything was accurate and I was comfortable with my options..Great place to go if looking for a new or used vehicle!! More

Good service I had a 1:30 p.m appointment for an oil change and was out of there by 2:15. David was a great service guy! I had a 1:30 p.m appointment for an oil change and was out of there by 2:15. David was a great service guy! More

Excellent help and service Lisa Li was my service advisor and she made my experience a pleasant and easy visit. Thank you Lisa. I will definitely return to this dealership. Lisa Li was my service advisor and she made my experience a pleasant and easy visit. Thank you Lisa. I will definitely return to this dealership. More