Principle Toyota in Memphis

The Performance Toyota Team is a 'Dream Team'. Today, 08/30/11 I had my 2005 Toyota Thundra serviced and I can truly say that I had the best experience with not just one individual but the entire Perform 08/30/11 I had my 2005 Toyota Thundra serviced and I can truly say that I had the best experience with not just one individual but the entire Performance Toyota Team. As I drove into the service Dept. I was immediately greeted with the most pleasant smile and customer care. After I explained the complications with my truck, I had several of the top Master Technicians identify my problem and soon thereafter my vehicle was repaired to my satisfaction. By the way, I have not seen a General Manager like Pezh Kayedan. I only had the opportunity to meet him once and upon our initial greeting I felt like I'd known him for years. He truly has an open door policy. His staff will go out of their way to make you feel like a you are their #1 customer, and you know what, "I sure felt it". Roy Adams, Murray Jenkins, Tracy, Dennis and the play maker...Pezh Kayedan. Having experienced being in each of these guys presence, I felt like the customers on the Toyota commercial when they are jumping up and saying 'Oh what a Toyota'. I walked away saying "oh what a Team at Performance Toyota". In closing, I was taken back at the very fact that good old fashion customer service still exist even in 2011. Performance Toyota has restored faith in customer care. Pezh Kayedan thank you for all you do to enhance the lives of Toyota customers and establishing a 'Dream Team' at Performance Toyota... "oh what a feeling"...Performance Toyota in Memphis, Tennessee. Respectfully, Derwin H. Pugh More

This was by far the best car purchasing experience I've ever had. There was no pressure, the sales people were attentive to what we wanted, and worked to get our business. When the car arrived (Prius) ah ever had. There was no pressure, the sales people were attentive to what we wanted, and worked to get our business. When the car arrived (Prius) ahead of schedule, we were immediately contacted. When we arrived to pick up the car Steve and Matt explained every facet of the car's performance, took us to talk with the maintenance supervisor who answered every question we had, set up the cell phone interface, filled the car's tank to full, and shook hands all around. One more thing regarding the trade-in; I'd done my research and knew the estimated value of the car; the Performance folks offered me a trade-in value within $500 of my top range w/o any pressure tactics or games. I'm very impressed with the Performance Toyota staff and the quality of the automobile. Mike and Carolyn Jones Cordova, Tennessee More

The staff at Performance Toyota are very friendly and knowledgeable of the vehicles on the lot. Jimmy Rooker was a pleasure to do business with. We also felt that Jordon the sales manager worked very h knowledgeable of the vehicles on the lot. Jimmy Rooker was a pleasure to do business with. We also felt that Jordon the sales manager worked very hard for us. More

They went all out and located the FJ that I really wanted. Further more they found an excellent financing package that fit my needs. The extended warranty is great also. wanted. Further more they found an excellent financing package that fit my needs. The extended warranty is great also. More

I was satisfied with Michele i felt she was honest and if she didn't know the answer then she would find someone who did. She did a wonderful job in helping me pick out the car that fits me best and was pati she didn't know the answer then she would find someone who did. She did a wonderful job in helping me pick out the car that fits me best and was patient enough even though i was indecisive about the whole thing. Thanks again Michele and good luck to you in the future! More

Every Toyota employee performance on Winchester rd, Memphis Tn is welcoming and very kind to their customers or visitors especially Peter Nguyen and Michelle Nguyen are friendly and they know how to Memphis Tn is welcoming and very kind to their customers or visitors especially Peter Nguyen and Michelle Nguyen are friendly and they know how to talk to customers. They master the language of business, and they like their jobs more than what they earn. More

Peter was very attentive, friendly, knowledgeable, and helpful. He was willing to answer all my questions, and patiently accompanied me as I drove five cars before settling on my new Avalon. helpful. He was willing to answer all my questions, and patiently accompanied me as I drove five cars before settling on my new Avalon. More

Thank you the sale man Peter Nguyen and his manager Tony for helping me to get the car that I wanted and a great deal on it too. I told Peter what I was looking for and he worked with me to find exactly th for helping me to get the car that I wanted and a great deal on it too. I told Peter what I was looking for and he worked with me to find exactly that. When the car came in Peter called me right away so that I was able to come and look at it first thing that morning. The service that I received from Peter and his manager was very friendly, courteous and promptly. My parents and I were very happy and satisfied when we left the dealer with my new car and we would wholeheartedly recommend Peter and Performance Toyota of Memphis to our friends and others. More

We had a great experience at Performance Toyota. The General Manager, Sales Manager, and salesman were all very helpful and friendly. Jimmy Rooker worked with us to help us find the car we were looking General Manager, Sales Manager, and salesman were all very helpful and friendly. Jimmy Rooker worked with us to help us find the car we were looking for and communicated with us very well over the phone and via email to help us get exactly what we wanted. He was aware of what kind/year/mileage car we were looking for and emailed us when it came in so that we were able to come look at it first thing that morning. Thank you! More

This is the best and most friendliest and most efficient dealership I have been to. The Dealership has the best prices in the area and would bend over backwards to help someone get what they want. They make dealership I have been to. The Dealership has the best prices in the area and would bend over backwards to help someone get what they want. They make sure one leaves happy and satisfied. The whole staff was great from the greeting at the front door to the service department, sales team, finance team, and management. More