Back

Principle Toyota of Hernando

Hernando, MS

4.4
60 Reviews

2887 McIngvale Rd

Hernando, MS

38632

Directions

By Type

Showing 60 reviews

November 02, 2023

Great Service and Exxcellent Customer Experience with the entire team. Thank you all for helping me with my purchase. More

by jdbradshaw23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Brown
October 17, 2023

Worse service dept I ever been still in business. Replaced steering system under warranty. Power steering hose leaks.Go back an let them replace an entire bottom of eng an suspension covered in Power More

by rugerm44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Watkins
Oct 17, 2023 -

Principle Toyota of Hernando responded

rugerm44 - Would love to hear more about your experience and research what happened on our end to see where we can improve our processes. Curious as well to see how I was named in the review when I work in the Home Office in San Antonio and rarely get the opportunity to visit with our Associates in Hernando. Please reach out to me on my direct line at 210.888.6765. Dan Watkins

September 30, 2023

Buck was fantastic and had lots of knowledge about the RAV4. If you need a car, call Buck. More

by Melissa Fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buck
September 12, 2023

I’m Bill Bakers mother and happen to know that Toyota is the best care on the road. More

by Leastart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Baker is the only one., Dan Watkins
August 08, 2023

Probably the most pleasant auto trading transaction I have experienced. Transaction started via long distance telephone to Tiffany Morris wherein we developed the tentative basis of the trade. This the More

by lnp007
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Morris
August 07, 2023

My wife arrived at her appointed time today with our Lexus LX570. When approached by a a service technician, he asked what the appointment was for. My wife tells him she needs an oil change and also ask More

by Riwood92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Watkins
August 03, 2023

Tiffany was a very professional sales person. I have purchased three vehicles from principal Toyota, in the last two years. They are a very professional dealership to I will buy more.!! And I met More

by Vpfilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Watkins
July 27, 2023

This is the third vehicle we’ve purchased from Tiffany at Principle Toyota in Hernando. She knows us well and helps us find the auto and features we want. Her warm personality and expert knowledge give us c More

by Karla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Watkins
July 24, 2023

We had a new service rep and he was courteous but has a lot to learn. His lack of experience prolonged our wait. The video inspection was not sent until after the vehicle came out of the wash. The wash More

by Pierce Baymiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get new service rep name
July 24, 2023

Dealership has a friendly inviroment of employees, seem to care about its customers and service vehicles as soon as possible. More

by Lulaboyd21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
3
...