Principle Volkswagen of Grapevine

Matthew was a pleasure to work with and was extremely knowledgeable about the Tiguan and made the purchase very easy painless. knowledgeable about the Tiguan and made the purchase very easy painless. More

I purchased this vehicle via phone and text conversations from 1400 miles away...and John was fantastic in answering questions , supplying information and facilitating the sales process. My transport plan from 1400 miles away...and John was fantastic in answering questions , supplying information and facilitating the sales process. My transport plan fell apart so I flew in to pick up the vehicle and John, Steve, and Ricky were great to work with and went 'above and beyond ' to make it a professional, yet enjoyable experience ( very rare in my car buying experiences). I ended up glad I was forced to make the trip out as I got to meet John, Steve and Ricky in person and thank them for all they did to make the purchase 'pain free'. More

John went above and beyond to make our experience at Principle as streamlined and pleasant as possible. He was flexible, positive, and joyful throughout our time at the dealership, and continues to be a Principle as streamlined and pleasant as possible. He was flexible, positive, and joyful throughout our time at the dealership, and continues to be available even after the sale. Many thanks, John! More

John was a joy to be with. He walked alongside us through the purchase process with genuine care and interest. What makes it even better is that he really seems to love his job He walked alongside us through the purchase process with genuine care and interest. What makes it even better is that he really seems to love his job. It shows. Can’t wait to buy my next car with him. More

John was extremely helpful in the purchase of my vehicle and has remained in contact about the necessary recall work. and has remained in contact about the necessary recall work. More

Matthew was extremely helpful in guiding me through the process of my first vehicle. He considered my situation carefully and delivered exactly what I wanted and needed. process of my first vehicle. He considered my situation carefully and delivered exactly what I wanted and needed. More

Matt and team were very professional, courteous and knowledgeable. I appreciated the prompt communication and listening to needs and questions and any follow-up, as needed. All associates I worked with knowledgeable. I appreciated the prompt communication and listening to needs and questions and any follow-up, as needed. All associates I worked with were clearly committed to improving my experience! More

What an amazing Dealer! My salesman Jim Halpine was very knowledgeable and listened to my needs in a vehicle. His sales manager Ricky Santiago was amazing as well he went My salesman Jim Halpine was very knowledgeable and listened to my needs in a vehicle. His sales manager Ricky Santiago was amazing as well he went above and beyond to work with the banks and get me an amazing loan package that fits my needs. He also worked diligently to get me top dollar on my trade. If any one is interested in a VW please visit Principal VW in Grapevine and ask for Jim Halpine. More

After visiting several dealerships in the DFW area, Principle Volkswagen stood out for all the right reasons. Matthew took the time to understand exactly what we were looking for and was patient and tr Principle Volkswagen stood out for all the right reasons. Matthew took the time to understand exactly what we were looking for and was patient and transparent throughout the entire process. He made what can be a stressful experience feel easy and straightforward. We drove home in a 2026 Tiguan SE R-Line Black and couldn’t be more excited. If you’re in the market for a new Volkswagen, ask for Matthew — you won’t be disappointed. More