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Priority Acura

Chesapeake, VA

Overview
Reviews
4.8
233 Reviews
Call Dealership (757) 523-1700
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1701 South Military Hwy

Chesapeake, VA

23320

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Showing 233 reviews

October 18, 2024

The dealership was very clean. They were on time for our appointment. Everything was clearly explained. We definitely will be back. More

by Twincreations55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi, Brylan, Mike Lea
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Oct 21, 2024 -

Priority Acura responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Priority Acura provided timely and informative service. We look forward to welcoming you back in the future, safe travels!

October 18, 2024

I love this dealership. I have bought many many car throughout my life and I will not shop at any other dealer More

by mgward61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Report | Print
Oct 21, 2024 -

Priority Acura responded

Thank you for your loyalty and support! We're delighted to hear that Priority Acura has earned your trust over the years. We look forward to serving you again in the future!

October 17, 2024

Brandon was awesome - he kept me informed and up to date. He also gave me a heads up on what will need attention at my next visit - so I can plan ahead. More

by Oneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Oct 18, 2024 -

Priority Acura responded

We're delighted to hear that Brandon provided you with excellent service and kept you informed during your visit at Priority Acura. It's great to know he helped you plan ahead for future needs. Thank you for sharing this feedback!

October 16, 2024

I was very pleased with my service. My service rep Brandan kept me updated. Satisfied. More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea
Report | Print
Oct 16, 2024 -

Priority Acura responded

Angela, thank you for sharing your experience! It's wonderful to know that Brandan provided you with a top-notch service visit at Priority Acura. We hope to serve you again soon - safe travels ahead!

October 14, 2024

Great customer service! Eager to answer questions and assist with any questions or concerns! 10/10 More

by rashadanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea, Mike Russell
Report | Print
Oct 14, 2024 -

Priority Acura responded

We're happy to have provided you with a 5-star experience at Priority Acura! Thank you for highlighting our customer care - we'll see you next time!

October 14, 2024

Jessi is terrific and very helpful in every regard. Never any complaints about the service More

by WJHLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi in service
Report | Print
Oct 14, 2024 -

Priority Acura responded

We're so glad to know that Jessi provided you with a top-notch experience at Priority Acura! We appreciate your positive feedback, and we look forward to an opportunity to serve you again in the future.

October 12, 2024

Great service. Jessi was wonderful. Job was finished quickly . No pressure for any unneeded services. More

by cwininger5667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Report | Print
Oct 14, 2024 -

Priority Acura responded

We're delighted to hear that Jessi provided you with great service and a pressure-free experience at Priority Acura. Thank you for sharing your positive feedback!

October 12, 2024

Great sales. Service is challenging. Electrical problems and service is unable to fix or acknowledge the problem. Instead they just put in a new battery. 3 ba More

by Mldenning50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi, Mike Lea
Report | Print
Oct 15, 2024 -

Priority Acura responded

Thank you for sharing your experience. Your feedback is understandably concerning, and we'd appreciate an opportunity to properly address your experience with you to make things right. Please reach out directly so we can work towards resolving this issue as soon as possible. Thank you, Justin Fox - Service Manager - 757.832.8506

October 12, 2024

Personable and great service from Ciiff over the past 5 years. Services performed on car has maintained car exceptionally well. More

by Dbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif
Report | Print
Oct 14, 2024 -

Priority Acura responded

Thank you for your loyalty and kind words about Cliff's service at Priority Acura! We're delighted to hear that your car has been well-maintained over the years. We'll see you next time, safe travels!

October 11, 2024

I’ve had the pleasure of working with this dealership almost 10 years Jessie my service manager always make sure she communicates to me and always has my car ready and washed Rich. My salesman keeps me u More

by Ssteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi in service , Rich Richardson
Report | Print
Oct 14, 2024 -

Priority Acura responded

Thank you for your loyalty and kind words about Jessie and Rich at Priority Acura! We're delighted to know that our team consistently provides excellent service. We look forward to continuing to serve you in the future!

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