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Priority Acura

Chesapeake, VA

Overview
Reviews
4.8
233 Reviews
Call Dealership (757) 523-1700
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1701 South Military Hwy

Chesapeake, VA

23320

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Showing 233 reviews

October 04, 2024

CURTEIOUS, ON TIME . SERVICE MANGER CLIFF VERY HELPFUL EXPLAINING THINGS THAT HAVE TO BE DONE. GREAT DISPOSITION. CLEAN DEALERSHIP More

by a2736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLIFF SERVICE MANAGER
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Oct 04, 2024 -

Priority Acura responded

We're delighted to hear that Cliff and the team at Priority Acura provided you with courteous service and that you appreciated our amenities throughout your visit. Thank you for sharing your experience, and we look forward to assisting you again!

October 03, 2024

I had already had a great experience here buying a car, and having service done here was no different. The staff was super helpful and very professional! More

by espn_micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Moseley
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Oct 04, 2024 -

Priority Acura responded

We're delighted to hear that your experience with both purchasing and servicing at Priority Acura was exceptional! Our team is committed to providing helpful and professional service every step of the way. Thank you for sharing this feedback!

October 03, 2024

Upfront communications with customers in my experience every time I have taking my vehicle, the customer service was amazing More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Mosley
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Oct 04, 2024 -

Priority Acura responded

Yvette, we're glad to hear that you've consistently had a positive experience with our customer service at Priority Acura. Thank you for sharing your feedback!

October 03, 2024

Terrific, thoughtful and legitimate dealership. Terrific service team. My man Cliff in the service desk is a superb customer service manager, and a better person. More

by Chip Mardis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not any
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Oct 03, 2024 -

Priority Acura responded

Chip, thank you for the kind words! We're delighted to hear that Cliff and our service team at Priority Acura provided such a positive experience. We appreciate your support!

October 03, 2024

Able to schedule services in a timely manner. Service performed in a timely manner. Quicker than the local Honda Dealership More

by garyowen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 03, 2024 -

Priority Acura responded

We're glad to hear that our team at Priority Acura was able to provide you with efficient service! Thank you for choosing us for your vehicle needs!

October 02, 2024

Have always been treated with respect and on personal basis. Clif the service advisor is outstanding. More

by jjrawls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lea, Andy Miller
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Oct 03, 2024 -

Priority Acura responded

Thank you for sharing your experience with us! We're delighted to hear that Clif and the Priority Acura team have consistently provided respectful and personalized service. We appreciate your support!

October 02, 2024

I normally would give the dealership a five(5) star rating, but I am not fond of an AI trying to take my car appointments More

by hdlite2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi Siebert
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Oct 03, 2024 -

Priority Acura responded

Thank you for your feedback! We're glad to hear you've generally had positive experiences with Priority Acura. We'll definitely take your concerns about the AI appointment system into consideration as we strive to improve our services. Should you have further concerns, please don't hesitate to reach out to our team. We hope to have the opportunity to serve you again in the future!

October 01, 2024

They are very friendly and make sure I was comfortable while I wait. They also kept in contact with me while my vehicle was getting worked on. More

by M.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff (service)
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Oct 02, 2024 -

Priority Acura responded

M.R, we're glad to hear that our team kept you well-informed during your visit at Priority Acura and that you appreciated the amenities that made you comfortable throughout the wait. Thank you for sharing your experience, we hope to serve you again in the future!

October 01, 2024

Always a pleasant and professional experience whens I visit. Cliff and Brandon are both polite, polite, and patient. More

by shajadafugate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff and Brandon from the service department have my rating of 5 stars
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Oct 02, 2024 -

Priority Acura responded

We're delighted to hear that Cliff and Brandon provided you with a pleasant and professional experience at Priority Acura. Thank you for sharing your feedback!

October 01, 2024

Great dealership. Mike Lea appreciate your help again. This is my third car a have bought from this dealership. Always good experience More

by wperez0701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lea
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Oct 02, 2024 -

Priority Acura responded

Thank you for your continued support and loyalty to Priority Acura! We're delighted to hear that Mike has consistently provided great service. Enjoy your new car!

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