Priority Acura

Called Priority Acura to inquire about a used vehicle I had seen on their website. First receptionist who answered phone had major attitude. Same with second receptionist. Both acted put out to be doing th had seen on their website. First receptionist who answered phone had major attitude. Same with second receptionist. Both acted put out to be doing their job. Finally a male salesperson came on phone who showed NO interest in assisting with vehicle inquiry. His response to being asked what can you tell me about the vehicle was to ask if I had internet service! After stating I had he replied well you can read all about the car there! What did he think I did before calling the dealership? Telepathically review the car?? Too bad the car just does not sell itself. But alas that is what the salespeople are there for. But not at Priority. They act bothered & put out to be doing their job. Would NOT do biz with this dealership under ANY circumstance. First impressions say a lot & the one from Priority is that we could care less if you buy from us. Avoid them at all cost! More

I was just made aware of this wonderful website. My mother and I purchased a car from this dealership just under a month ago. We had a wonderful experience. We only went to browse; however, Lance worke mother and I purchased a car from this dealership just under a month ago. We had a wonderful experience. We only went to browse; however, Lance worked his magic with numbers and was able to make my mother a happy person for her birthday. Thank you again Lance. More

This might of been the easiest and fastest transaction that I ever made in 40+ years buying cars. The staff is very friendly and knowledgeable and adressed all my needs and qusetions. I have been a GM ma that I ever made in 40+ years buying cars. The staff is very friendly and knowledgeable and adressed all my needs and qusetions. I have been a GM man all my life and it wasn't easy making the switch to a Import but, with all the reasearch I did it was clear that Acura had the biggest bang for my buck. Speaking of bucks I also get free oil changes,free state inspections,and my engine is guaranteed for life. I live in VA Beach and went to Hall first and did not recieve close to the level of professionalism that I got at Priority. It was definitly worth driving to chesapeake to buy my Acura. If you are in the market for a Acura I would definitly recommend Priority... More

My experience with Priority started in 2006. I bought a new car. Salesman and management team were friendly and professional, and service department was always great. I can't say that my experience with th new car. Salesman and management team were friendly and professional, and service department was always great. I can't say that my experience with this purchase is better. We had some issues with our offer at the beginning. However, I have to give credit to Toni (general manager) who was able to assist us in resolving those issues. My rating reflects mainly on Toni. I do not reccommend anyone working with salesman (Lance). More

These guys came in with a good price, took my old car as trade in, and even when they found a problem with the numbers they quoted me, kept the price the same. The deal was concluded quickly without adding trade in, and even when they found a problem with the numbers they quoted me, kept the price the same. The deal was concluded quickly without adding on the usual last minute costs. they clearly beat out Hall Acura in this area. More

I have owned a lot of SUV's in my life. My new car buying experience with Priority Acura is unlike I have ever experienced before. They seem "human" and "real" people, with families, and made me feel buying experience with Priority Acura is unlike I have ever experienced before. They seem "human" and "real" people, with families, and made me feel that I became a part of the Priority family today, not just another customer. They are friendly, very professional, always smiling, and answered ALL of my hundreds of questions. They have offered to answer my next hundred questions too. I bought the owners' wife demo, so I had concerns with it being "used" although never titled, they have assured me that they will address all of my concerns and I respect that they understood all of my concerns. I am a business woman myself, and hope that I am a good judge of character, EVERYONE at Priority were awesome to work with. I ended up buying a way more expensive vehicle than I originally went there to look at, they were patient with me and let ME make the decision. They allowed me to test drive, take it overnight, and ponder my decision without any pressure in one direction or another. I'd recommend this dealership to anyone who is looking for a new Acura or a used vehicle. Keith Deel is a business customer of mine, and I called him and he helped me directly, put me in touch with Nate, Nate was awesome with helping me accomplish my goals, he introduced me to Jeff, who put the financial deal together for me, and Dudley, who was introduced as my sales person, he was patient on test drives and again, answered my many questions. I am a sweet and friendly person myself, but demand respect and customer service in my purchases, I would say I am not an easy sale. I am blown away as Priority and their entire team EXCEEDED MY EXPECTATIONS from a car dealership. Thank you Priority! I can't wait for my first complimentary manicure! :) Very sincerely, Tammy A. Ward More

Priority Acura is an excellent dealership. I bought my 2002 Acura RSX there (back before it was Priority) and have been taking the car back there for maintenance ever since. The service team is extremely 2002 Acura RSX there (back before it was Priority) and have been taking the car back there for maintenance ever since. The service team is extremely professional and pays attention to every detail. The post-service complimentary car wash is a great bonus. I highly recommend Priority Acura for service. More

Awesome service everytime I'm there. Highly recomended. They will go out of their way to follow up on items most dealers do not want to deal with such as warranty information etc. They always seem to be ab They will go out of their way to follow up on items most dealers do not want to deal with such as warranty information etc. They always seem to be able to get me in there when needed based on my time schedule, not to mention the loaner car program helps out a lot. More

I have been a customer of priority Acura for five years. It's been the best dealership to buy a car from. I'm on my second purchase from this dealership. I always feel confident in my buying price. I'm in It's been the best dealership to buy a car from. I'm on my second purchase from this dealership. I always feel confident in my buying price. I'm in and out with a car in less than an hour. The service department is always prompt on getting my vehicle in and out for service. This dealership has the complete package for buying and servicing. Great job awesome!!!! More

I bought my Acura TL new in 2009. The Sales staff was also top notch and answered every question that I had as well as handled the sale efficiently with no problems. I've taken my car in for every sch also top notch and answered every question that I had as well as handled the sale efficiently with no problems. I've taken my car in for every scheduled maintenance as it's due. My experience with the Service Reps has always been positive. I've dealt with all of them and they're all friendly, courteous and extremely helpful while you wait for your vehicle. I've called at the last minute for a tire repair/replacement and they worked me right in and got me right out. I've owned many cars in my lifetime and I've never dealt with a better managed Service Department. I've also dealt with Jeff Peterson, Service Manager on occasion and I can see why his Reps have the demeanor that they do. Jeff is outstanding. He is very personable, professional, friendly and goes above and beyond to help the customer. His Customer Service skills are excellent. When I'm not dealing with him directly and see him in the hallway, etc. he always stops to shake my hand and speak with me. He even remembers my name. That's worth an A++. I would highly recommend Priority Acura for any and all Service. More