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Southern Chevrolet Newport News
Newport News, VA
591 Reviews
The team at Southern Chevrolet would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 591 reviews
March 14, 2026
Sales manager Joel guaranteed a Mazda5 I test drove was safe and had passed state inspection. I took it to my mechanic anyway. Within minutes they found multiple issues that would fail inspection, incl was safe and had passed state inspection. I took it to my mechanic anyway. Within minutes they found multiple issues that would fail inspection, including a battery not bolted down and twisted, barely attached brake lines — serious safety hazards. I was advised to not even drive it back as it was unsafe. When I retuned within the 24-hour test drive window and tried to show him the inspection report, Joel refused to even look at it and began raising his voice at me on the sales floor. He was belittling me, and drawing attention from customers in the showroom. The first thing he said to me was, “you’re late.” I was within the 24-hour test drive period. At one point I asked him if he would sell this vehicle to his own mother or children. He responded that he was actually planning to sell it to his neighbor’s elderly mother. When I asked if he would sleep well at night knowing the safety issues, his response was “I would sleep very well, thank you very much.” He stated this in front of the service manager and shop foreman. Ironically, when the service manager and shop foreman reviewed the situation, they agreed the vehicle was not safe and had to pick it up from my mechanic. The only positive part of this experience was Jalen, the salesperson, who was respectful and professional. Always get your own inspection before buying here. Mine cost $150, which I’m still waiting to be reimbursed for. With management like Joel, I would avoid this dealership entirely. He gives honest sales managers and used car salespeople a bad name. More
by tianna_arich
Employees Worked With
Joel
November 12, 2025
My experience was generally positive. BUT having to go so far just to get air in my tires is well, asking a lot.. We called around Hampton but no one had this nitro-fil air. BUT having to go so far just to get air in my tires is well, asking a lot.. We called around Hampton but no one had this nitro-fil air. More
by alpern.frances
Employees Worked With
November 11, 2025
John Sherman is great! He kept me well informed of the status of my vehicle throughout the duration of it getting serviced. He kept me well informed of the status of my vehicle throughout the duration of it getting serviced. More
by Jordan’s Accord
Employees Worked With
November 09, 2025
I always have a great experience with the dealership. I was late this time due to traffic and they still took me in like I had my appointment on time. I was late this time due to traffic and they still took me in like I had my appointment on time. More
by 2424mahan
November 08, 2025
Everyone is super nice and get the job done in a reasonable amount of time. reasonable amount of time. More
by momma lisa
Employees Worked With
November 08, 2025
The dealership was clean. The salesperson Gil Brown was very friendly and knowledgeable. He made sure we were well taken care of. The overall experience was a great experience The salesperson Gil Brown was very friendly and knowledgeable. He made sure we were well taken care of. The overall experience was a great experience. This is our second vehicle that we have purchased from the same salesperson and dealership. More
by S Akram
Employees Worked With
November 08, 2025
I continue to use Priority for service solely because of John Sherman. He has provided outstanding service for years. John Sherman. He has provided outstanding service for years. More
by Virginia P
Employees Worked With
November 06, 2025
Buen atención al cliente El programa de aceite gratis de por vida cada cinco mil millas Todo gratis de por vida cada cinco mil millas Todo gratis More
by Vicentejeronimosanchez3
Employees Worked With
November 02, 2025
Always have a pleasant time at the dealership like to look at the new vehicles. look at the new vehicles. More
by speedking
Employees Worked With
November 01, 2025
The customer service team was very helpful, Kind, helpful, and told me exactly what the problem was. helpful, and told me exactly what the problem was. More
by PaulJack8823
Employees Worked With
