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Priority Honda Roanoke
Roanoke, VA
615 Reviews
Thank you for visiting Priority.
Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name. You can feel it in some very enjoyable ways. Like Priorities for Life, our award-winning lifetime value package. It saves our customers thousands of dollars in maintenance costs every year. And then there are our dealership amenities. Everything from kids' play areas and Wi-Fi? to manicures and relaxing massage chairs.
It's all included, and all part of putting you first. Why? Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase.
Dennis Ellmer,
President, Priority Automotive
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 615 reviews
September 01, 2016
Loved the whole experience and the time the salesman took Five Star treatment...everything was explained and salesman Jamal Robinson took the time to show us each option for the car. The new Honda Civic is b Five Star treatment...everything was explained and salesman Jamal Robinson took the time to show us each option for the car. The new Honda Civic is beautiful and great to drive. More
by Paul
Employees Worked With
Jamal Robinson
Helpful July 16, 2016
Excellent. Everyone at Woodson Honda is exceptionally nice to my wife and I . We are always treated like special customers. We feel very fortunate to have and ex Everyone at Woodson Honda is exceptionally nice to my wife and I . We are always treated like special customers. We feel very fortunate to have and excellent dealership to take our Honda to for service. More
by Anthem
Employees Worked With
David Clarkson
June 27, 2016
brake and oil change service Helped immediately upon arrival and serviced in a timely manner- all personal friendly and helpful. checked on me from time to time. Overall excell Helped immediately upon arrival and serviced in a timely manner- all personal friendly and helpful. checked on me from time to time. Overall excellent customer service More
by srivenbark@aol.com
Employees Worked With
Jason Twitty
May 23, 2016
Excellent Customer Service Realized that I was past due an oil change and tire rotation and contacted the service department early Saturday morning. They indicated that even tho Realized that I was past due an oil change and tire rotation and contacted the service department early Saturday morning. They indicated that even though they were extremely busy, to go ahead and bring my vehicle in. I did not have to wait very long once there and when the service was complete, they ran my CRV through their car wash. I never once was made to feel as if they were rushing me through. They appeared very thankful that I continue to bring my vehicle to them for service, and I don't see myself going anywhere else for service. Customer care plays an important part in any consumer's life and they perform in an excellent manner. More
by Satisfied Blacksburg Buyer
Employees Worked With
I wish I could remember - hopefully this info can be pulled from your online data.
May 20, 2016
Fast service I only had to wait 45 minutes after they started on my car. Excellent! Dreaded long wait so was happy. The key go early. Good I only had to wait 45 minutes after they started on my car. Excellent! Dreaded long wait so was happy. The key go early. Good More
by CHP
Employees Worked With
know Duke - do not remember other names
May 12, 2016
Wonderful customer service!!! Everyone was very helpful, knowledgeable and did a great job helping me find the right car for my family. We made a decision the same day and they wer Everyone was very helpful, knowledgeable and did a great job helping me find the right car for my family. We made a decision the same day and they were able to answer all of our questions. More
by Ana
Employees Worked With
Larry and Julie
May 06, 2016
Service Exceeded Expectations Woodson took great care with my vehicle during its 100K service. They offered service options and prioritized work that needed done. They were mindful Woodson took great care with my vehicle during its 100K service. They offered service options and prioritized work that needed done. They were mindful of my budget. Chris kept me informed on the completion status and treated me as a valued customer. More
by 4secretsquirrel
Employees Worked With
Chris Lampkins
May 03, 2016
Great Fantastic service department. Friendly, courteous and much faster than expected. Everything was thoroughly explained and what needs to be done in th Fantastic service department. Friendly, courteous and much faster than expected. Everything was thoroughly explained and what needs to be done in the future. Just can't say enough about the experience. More
by BigJim
Employees Worked With
Christopher
April 17, 2016
Fantastic service department! All of the folks at Woodson are very helpful, friendly and courteous. Their expertise is apparent. The folks in the service department "go the extra All of the folks at Woodson are very helpful, friendly and courteous. Their expertise is apparent. The folks in the service department "go the extra mile" to make sure that the customer is satisfied. I'm beyond satisfied, I'm thoroughly pleased with all my experiences at Woodson, sales and service! More
by Norton456
Employees Worked With
James, Jason, Mark Scott, and Jeff.
April 17, 2016
Very Courteous and Helpful !! My Honda CRV needed the first inspection and other necessary services. ALYSE Nester of the Service Department was very courteous and helpful. Thank My Honda CRV needed the first inspection and other necessary services. ALYSE Nester of the Service Department was very courteous and helpful. Thank you, ALYSE!! More
by mms42
Employees Worked With
Alyse Nester
