Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Priority Honda Roanoke

Roanoke, VA

4.6
1,407 Reviews
Call Dealership (540) 900-6701
View Awards

3311 Peters Creek Road

Roanoke, VA

24019

Directions

By Type

1,407 Reviews of Priority Honda Roanoke

April 19, 2024

I was never pressured into anything or rushed into making a decision. Ryan took great care to ensure we got the vehicle we needed and wanted for our family. More

by Chris Bocock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Pimlott, Reuben Ferris
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are happy that Ryan and Cody had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

April 19, 2024

Excellent customer service, good notification of any extra needed service, and excellent transportation to and from work while car is in the shop. Great customer service staff. More

by NannaFisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hall, Adam Garst, Taylor Stump, Brian Brantley
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your great review with us! It always makes our team happy to hear about our customers positive experiences. We hope to assist you again in the future at Priority Honda Roanoke!

April 19, 2024

Excellent customer service while dropping off my ‘22 Civic for a recall inspection. I highly recommend. More

by AKHUGO485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke, Brian Brantley
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

We're so glad to know that you received excellent customer service from our team throughout your service visit for your 2022 Civic! Thank you for sharing your review, we're always happy to hear positive feedback from our customers.

April 18, 2024

I was recommended to get new tires and oul flush, first time i refused the wirk, went somewhere else More

by TERRIFERGUSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Mark Ross, Steve Baker, Taylor Stump
Report | Print
Apr 21, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

April 18, 2024

Great place to take your car for service. That are always very straightforward and honest More

by ENZMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your great experience with our service department! We're looking forward to your next visit at Priority Honda Roanoke!

April 18, 2024

They were helpful with everything nice people and love my car wish give your name to friends More

by cynthia_field
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Tim Foutz, Cheyenne Draper
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Cynthia, we're so happy to hear that you're loving your new car! We aim for a top-notch experience for our customers always. Thank you for sharing your review, we truly appreciate the support!

April 18, 2024

Found It was hard to get through to a service advisor at the Honda Dealership. More

by DLEVIN6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Apr 21, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

April 18, 2024

Was very pleased with the service not a long wait at all even asked for something extra and they served that also More

by PPERSINGER97.PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

Thank you for sharing your great experience with our service department! We look forward to serving you again in the future at Priority Honda Roanoke.

April 18, 2024

Very professional and knowledgeable. Good service to get free inspections and oil changes for life. More

by BWILBURN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Apr 19, 2024 -

Priority Honda Roanoke responded

We aim for professional, knowledgeable customer service in all aspects of our dealership so it's wonderful to know that this was reflected throughout your visit. Thank you for sharing your review, we're looking forward to serving you again in the future!

April 18, 2024

Scheduling is easy, status indicator was helpful and quality of work average. Work was checked as complete but not done. More

by HPONTIVEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Apr 21, 2024 -

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

1
...
102
103
104
...
141