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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

September 24, 2024

Adam was efficient and cordial. He was informative about work to be done and after. I am very pleased with his expertise. More

by JJOH68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

It's great to hear that Adam was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

Professional & efficient service. Friendly & kind. Use of technology to communicate made it easy to be at work & communicate with Priority More

by DEBKEARNEY61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 24, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

The dealership has treated us well since we purchased our car in 2016. We thank you. More

by CLINTNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

3 weeks to get an appointment for oil change just because I cannot stay a whole day without my car More

by FERRON.A.F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
Report | Print
Sep 27, 2024 -

Priority Honda Roanoke responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

Taylor always does a great job and takes extra care of her customers. Very knowledgeable of my vehicle service needs. More

by DINWIDDLELC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Taylor here at Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 23, 2024

All persons involved were very pleasant and professional. Work performed was excellent and explanations were clear and understandable. More

by CHCOX77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 24, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

September 23, 2024

Brought car in for free oil change and tire rotation. All employees were fine. Because of a very bad experience with your service department a couple of years ago which made me and my husband distrust More

by JANECOMPTON
Recommend Dealer
No
Employees Worked With
Taylor Stump
Report | Print
Sep 27, 2024 -

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

September 23, 2024

Jennifer is always very helpful and she is very good at explaining any question you may have. More

by PHATDADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 23, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 23, 2024

Daniel Stricker at Priority Honda provided top notch service in a timely manner. I recommend Priority Honda. More

by MICHAEL.PULICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 23, 2024 -

Priority Honda Roanoke responded

It's great to hear that Daniel was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

September 23, 2024

Daniel was very helpful and kept us informed of the status of our vehicle. Our check out was quick and efficient. More

by DATOJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 24, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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