Back

Priority Honda Roanoke

Roanoke, VA

4.6
1,377 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

Directions

By Type

1,377 Reviews of Priority Honda Roanoke

September 18, 2024

Courteous staff, nice customer service area and quick service with appointments available for my convenience. More

by jhrorrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 18, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. Daniel and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 18, 2024

It convenient , friendly staff and have access by phone to reach if problem . Got in and out quick . Very polite and knowledgeable. Great clerk More

by KSMAJERCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 18, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

September 18, 2024

Danial was very helpful in getting my Honda out in record time. He was such a great guy. Very knowledgeable in knowing his job. You should be lucky in having him on your time. I will recommend my famil More

by BETTYROSEBORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Daniel Strickler
Sep 18, 2024 -

Priority Honda Roanoke responded

Betty, Thank you for your very kind review. Daniel and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 18, 2024

I was able to schedule the service online. Drop off was clearly marked. Text notifications let me know status of work during the day. More

by mrsbelcher71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump
Sep 18, 2024 -

Priority Honda Roanoke responded

Mrs. Belcher, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 18, 2024

Priority Honda has been nothing but a headache. They give out false information to help sell their cars such as offering free oil changes. That was the entire sales pitch, but when I went to get my More

by sierra.sloan101611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Spencer, Rachel Zastrow, Daniel Strickler
Sep 18, 2024 -

Priority Honda Roanoke responded

Sierra, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Neal Young NealYoung@lithia.com

September 17, 2024

I love brining my car here they always provide great service. I never have any problems. More

by kemoose16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Sep 17, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Taylor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 17, 2024

Professional,friendly, customer focused, efficient and very knowledgeable. Would recommend to anyone needing vehicle service or a new or used vehicle. More

by quintonbmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Ryan Pimlott, Daniel Strickler
Sep 17, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

September 17, 2024

Very slow service, took 8 hrs to figure out 1 tire either they can fix or replace, More

by neupane87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Sep 17, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words for Jennifer, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 17, 2024

Great dealership nice people. Had my car in and out pretty quick for a recall. More

by Tonachio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Zastrow, Daniel Strickler
Sep 17, 2024 -

Priority Honda Roanoke responded

Tonachio, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 17, 2024

He was very nice, informative and done everything that he said he would. Very professional More

by MCATHY123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Sep 17, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

...
36
...