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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

September 12, 2024

Everyone was helpful, kind, and quick to respond to my questions. I had a great experience purchasing my vehicle! More

by RLSWATZYNA8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Dwayne Powell, Tim Foutz
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Steve, Dwayne, and Tim delivered such a great experience! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 12, 2024

This is the fourth vehicle we’ve purchased from Priority Honda. We have had the best experience with the dealership and the employees. Larry is one of a kind, so professional and kind. The service departmen More

by LAMBIE59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Larry Dunn
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you so much for your wonderful review! We are thrilled that Kevin and Larry had the opportunity to provide you with great service. We thank you for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 12, 2024

I was well informed about SUV concerns . All of my questions were answered . Every one was nice. More

by myra.deane3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 13, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

I had made an appointment on line and assumed they had me scheduled. Upon arriving for service to get my car inspected and oil change, I was nowhere on the schedule. They went out of their way to work me in More

by MITCHELLSHARON9955
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

Sharon, Thank you! Daniel and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

They were very helpful and worked with me to get a reasonable payment. They took the time to show me the features of the car I was buying and gave me a reasonable trade in. More

by BLDRSES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Friedley, Kevin Mohr
Sep 12, 2024 -

Priority Honda Roanoke responded

We are very happy to hear Kevin, Jeremy and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 11, 2024

The service appointment was prompt and repairs done in an orderly timeframe and the Courtesy Driver, Duke was polite and well accomplished. More

by RACOHEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words for Duke, and for taking the time to leave us this wonderful service feedback! Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

This was my first visit to the service dept since purchasing my new crv. Taylor was very efficient. Service was done in timely manner with appt scheduled. Thank you. More

by kathysturgill45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Sep 12, 2024 -

Priority Honda Roanoke responded

Kathy, Thank you for your very kind review. Taylor and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

Great thorough service , quicker than I expected. I have a great deal of confidence in Priority Honda and Daniel who was my service advisor. This is my third Honda CRV but my first hybrid. I have fou More

by DWASHENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Adam Garst, Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. Daniel and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Congratulations on your new CRV! Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

Consistently good at their jobs and explaining to someone ignorant about cars. I appreciate not being talked down to. More

by MARIANNE.CASSEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of the person who helped me. It should be on my record. He was extremely professional and very helpful.
Sep 12, 2024 -

Priority Honda Roanoke responded

Marianne, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 11, 2024

Overall experience satisfactory. People very pleasant. Had to have wrench picture on console turned off. Never would have purchased car if I was told of "start-stop" feature. Too More

by BLURDGCHES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 12, 2024 -

Priority Honda Roanoke responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Neal Young NealYoung@lithia.com

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