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Priority Honda Roanoke

Roanoke, VA

4.6
1,383 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,383 Reviews of Priority Honda Roanoke

August 17, 2024

Service advisors are always very courteous. If you’re waiting on the vehicle, they do make a priority to get you out as quick as possible, which I appreciate. More

by SHERRY.FERGUSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Aug 18, 2024 -

Priority Honda Roanoke responded

Hi Sherry: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

August 17, 2024

Very easy to work with. Promptly serviced my vehicle. Also nice to have access to the courtesy shuttle More

by MORRISSRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Aug 18, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 17, 2024

Nice people. They will work with you to get you within your expectations and price range. More

by ItsJess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Foutz
Report | Print
Aug 18, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

August 17, 2024

Have been dealing with Priority for a while now. Very professional service. Daniel was very good !! More

by jfahern62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Aug 18, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

August 17, 2024

Jennifer Tucker was very kind and helpful. I’ve always had kindness shown to me during my experiences there. More

by CHOOSEHEALTHFORTODAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn has always been extremely helpful to me every years, Jennifer Tucker
Report | Print
Aug 18, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

August 17, 2024

Great customer service and ease of scheduling! Daniel was extremely courteous and professional and kept me informed! More

by ELLIOTTKACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Aug 18, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Daniel here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

August 17, 2024

Adam is great, always helpful and very knowledgable. It is a pleasure to deal with him. More

by SINBINKEPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Aug 19, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Adam and our team. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

August 17, 2024

Efficient, solid service every time. I like the communication as soon as I walk in until I check out. More

by DENISE.KNISELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Aug 18, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, Denise, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

August 17, 2024

Thank you for servicing my car will continue to bring my car there.Thank you. More

by GMASON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Aug 18, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

August 17, 2024

Worst customer service ever: 2. 5 hour wait for oil change (with an appointment to wait for service); rude, insolent service rep (Jennifer Tucker); meaningless on-line statuses that More

by MARYBETH510
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Zastrow- ⭐️⭐️⭐️⭐️⭐️ five stars, Julie Felix, Neal Young, Jennifer Tucker
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