
Priority Honda Roanoke
Roanoke, VA
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1,376 Reviews of Priority Honda Roanoke
Very pleasant and efficient service. They helped arrange a ride back to the service station and communicated clearly. They helped arrange a ride back to the service station and communicated clearly. More
Jenifer and all others provided efficient and friendly service, making me feel like it was a priority that I received service. The only disappointment was the AI unexpectedly answering my call and giving service, making me feel like it was a priority that I received service. The only disappointment was the AI unexpectedly answering my call and giving options to schedule service that very morning. I thought I stipulated that I would wait as I did not have a ride home. I learned when arriving at the dealers that customers are not given options on waiting or scheduling shuttle service when AI answers calls. Customer beware! I was provided shuttle service fortunately because the anticipated wait was very long. The shuttle ride was comfortable and the driver very careful and affable. 👍 for Priority. More
Priority Honda does a great job getting people appointments the day before requested day. They communicate and give you a number to contact the repair associate during the day to get updates. appointments the day before requested day. They communicate and give you a number to contact the repair associate during the day to get updates. More
Inspection in about an hour. Waiting area okay. Staff very nice. Disappointed that they have stopped the free inspections for Woodson Honda buyers. I wish I had been told that wh Waiting area okay. Staff very nice. Disappointed that they have stopped the free inspections for Woodson Honda buyers. I wish I had been told that when I made the appointment. More