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Priority Honda Roanoke

Roanoke, VA

4.6
1,378 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,378 Reviews of Priority Honda Roanoke

October 29, 2024

This is my first time using the service here. Compared to other Honda services, I think this is the worst I have ever used. More

by Kirati R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Report | Print
Nov 01, 2024 -

Priority Honda Roanoke responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

I enjoy bringing my Honda back to the the ownership. They’ve been great to me since I’ve been buying all my Hondas from my accord . I keep buying them. More

by STEPHENMUSE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Stephen, and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

They provided excellent service to my car, they were very informative when I picked my car up. More

by Bbrown0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 29, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

Everyone was likable and reasonable to talk and deal with highly recommend. Will definitely buy from them again in the future. More

by A.CITARELLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Pimlott, Easten Zenzen
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 28, 2024

Priority Honda was able to fix 2 of the 3 recalls I was informed about with zero issues and good customer service. More

by WBEIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

I've always gotten good service for past 6 years on 2 different cars. Feel I'm getting honest work done. More

by JWS143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

Exceptional dealership, great customer service. I highly recommend Quinn he is very trustworthy and professional. Great salesman looking out in the best interests of his clients. He pays close att More

by Yumarys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Quinn and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

Fixed a noise that other independent garages couldn’t find for 3 years in less than 2 hours. I’ve also only visited a few times and Mark always remembers me. Thank you! More

by CRaZy Honda Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ross, Adam Garst
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

Priority Honda got me in and out quickly and effortlessly. They took care of all of my service needs. More

by JSTROM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

Awesome service, ready earlier than expected. Very professional and knowledgeable crew. The local dealership does a good job of explaining the long delays in getting replacement parts for recalls More

by KFORBISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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