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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

April 27, 2024

Came in for a tire warranty issue and Taylor did a great job explaining the process. More

by HADEN_JULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Apr 27, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Taylor met your expectations. Thank you again for choosing Priority Honda Roanoke; we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

April 27, 2024

Staff is always very efficient and friendly. Finished my car within requested timeframe. Thank you! More

by Nridgley61
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Apr 29, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

April 26, 2024

Great place for all of my car checks. Quick and friendly. Easy to use website More

by rnwheeler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Apr 27, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

April 26, 2024

LOVE the customer service @ Prestige . Prompt & courteous. And I love that the garage doesn’t ever try to up sell me More

by NATUREMOMMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Apr 27, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

April 25, 2024

This is twice I get home and oil is dripping from the oil filter area mechanic needs to do a better job taking care of the customer More

by LGKOPTERDOCTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker, Brian Brantley
Report | Print
Apr 26, 2024 -

Priority Honda Roanoke responded

We're sorry to learn of the issue you've experienced regarding the oil leak in your vehicle. This is not the standard of service we aim to provide, and we appreciate you bringing this to our attention as it will be used to improve our customer experience moving forward. Should you have any further questions or concerns, please reach out to our management at a time that suits you best. Thank you.

April 25, 2024

Haven’t used the service department yet but I’ve been happy with everyone else I’ve worked with so far. More

by angmot96
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Ryan Pimlott, Shane Scott
Report | Print
Apr 25, 2024 -

Priority Honda Roanoke responded

We appreciate you taking the time to share your positive experience with our Priority Honda Roanoke team so far. We value your support, and we look forward to assisting you with any service needs in the future!

April 25, 2024

Very nice service tech, had car ready, explained all that had been done and the condition of my car. He is an asset to Priority Honda! More

by AMOS912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Apr 25, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your positive feedback! It's great to know that our team provided you with top-notch, informative customer service at Priority Honda Roanoke. We're looking forward to serving you again in the future, we're here for any vehicle needs!

April 25, 2024

Excellent service and I appreciate you all so very much. Thanks a ton and I appreciate you all. More

by kimberock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
Report | Print
Apr 25, 2024 -

Priority Honda Roanoke responded

We're so glad to know of your excellent experience with our Priority Honda Roanoke team. Thank you for taking the time to share your review and positive feedback, we value your support! We're looking forward to serving you again in the future, safe travels!

April 25, 2024

I’m always impressed with this dealership’s professionalism and attention to detail with my vehicles. They have never tried to upsell me something that was not needed. And for that, I am apprec More

by BIGHEELS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Apr 26, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Apr 26, 2024 -

Priority Honda Roanoke responded

We appreciate you taking the time to share your experience! It's great to know that our team consistently provides you with professional, attentive service. Thank you for choosing Priority Honda Roanoke - we look forward to serving you again in the future!

April 24, 2024

People are very friendly and knowledgeable. Always get timely appointments, I'm always satisfied and happy with the service. More

by COLLEENANDRUS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Apr 25, 2024 -

Priority Honda Roanoke responded

It's wonderful to know that you've had consistently positive experiences with our team at Priority Honda Roanoke! We always aim for timely appointments and top-notch service. Thank you for the review, we appreciate the support!

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