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Priority Honda Roanoke - Service Center

Roanoke, VA

4.7
403 Reviews

403 Reviews of Priority Honda Roanoke - Service Center

Sort by
May 04, 2024

Friendly and knowledgeable service my car was ready as promised and taken promptly when I arrived for my appointment. More

by Melissa.friedrich123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Priority Honda Roanoke responded

Melissa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

Jennifer was pleasant to deal with. Friendly, informative and respectful. I have been pleased with all the service staff. More

by JSPWEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jennifer, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

Staff always friendly and informative. Need to improve service maintenance time minimum service. Otherwise great customer care! More

by WWH1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

Great service and prices. Got me in quickly and services were finished quickly. Clean waiting area too. More

by KDKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

Service was on time and staff was friendly. Will definitely refer friends and family in the future. More

by Christyrice
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, Christy, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

She was amazing and very helpful! . She treated me like a person not a number. More

by theresat831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business, Theresa, and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

Very much a gentleman and user friendly. Answers any questions I have. Good worker! Thanks. More

by LDDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

Fast service and great communication. Bring all my vehicles here. I would definitely recommend them. More

by jenn h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jenn, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

I spent $275 and would have appreciated a complimentary car wash. Otherwise very timely service. More

by CWERTZL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Priority Honda Roanoke responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 04, 2024

Good quality, personable, professional, clean; sometimes inconsistent, rule-following (annoyingly), not very attentive at times More

by Caitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pimlott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Priority Honda Roanoke responded

Caitlin, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

Helpful
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