Priority Hyundai

Always been impressed with the dealers benefit of free oil changes, inspections and engines for life. They had the vehicle we wanted in inventory with the options we were looking for. EXCELLENT customer oil changes, inspections and engines for life. They had the vehicle we wanted in inventory with the options we were looking for. EXCELLENT customer service. The sales person, Melissa, was very knowledgeable, helful and most of all patient. At no time did we feel any pressure. More

This was my second visit to this dealership. The 1st was to look around for a vehicle for my daughter and we came real close to choosing one. The help during that visit was excellent and informative. Today to look around for a vehicle for my daughter and we came real close to choosing one. The help during that visit was excellent and informative. Today I picked up a Genesis that I had been eyeing. The entire experience was enjoyable! Got a good deal. More

Our Salesperson was Chris Jones and it was such a pleasure to be able to work with him on the purchase of our first Hyundai. He was very knowledgeable on the cars and so very helpful in answering our pleasure to be able to work with him on the purchase of our first Hyundai. He was very knowledgeable on the cars and so very helpful in answering our questions. I've got to say, we really loved the fact that Mr. Jones was not a pushy salesperson, he was really friendly and down to earth, which made our purchase an even better experience. We had the pleasure of also working with Chet Riddick, Melissa Lounsbury, and Michelle Floyd. It was such a wonderful experience to be able to work with all of them and they all were very helpful and very friendly. We look forward to working with everyone in the future. More

This dealership did not care about what I wanted. I felt because I didnt have the best credit, after that process was done, I was treated like a number instead of a person. Mr. Smalls was a nice guy but the because I didnt have the best credit, after that process was done, I was treated like a number instead of a person. Mr. Smalls was a nice guy but the Sales manager Melissa was rude and very nasty with customer service. Me and my Mother couldnt believe she has this job title. Once I decieded to go forth with another dealership, and wanted my down payment back, the whole experience went even more down hill. After being told if I didnt take delivery of the car (which was not on the lot at the time) I would have no problems recieving my payment back, they tried to say I forfited that payment and they didnt care if I got a different car. It took a week or so of phone calls to recieve my payment back. Really unperfessional. More

I have been a customer since the purchase of my vehicle (2007). The service and friendliness of the service department representatives has been outstanding. I can tell them one thing is wrong with my vehic (2007). The service and friendliness of the service department representatives has been outstanding. I can tell them one thing is wrong with my vehicle; it's checkout, then they will acknowledge whether that service is needed. I love that I can get my nails done on Wednesday, the comfort of the waiting ice does not create area. Most importantly. I am known by my name; walk in and it's how are you Ms. Scott Overall the best service department in town. More

My experience was the best ever when purchasing a car. The staff was very knowledgable and experienced in all areas of the sales process. My sales person, James handled me with the appropriate level of at The staff was very knowledgable and experienced in all areas of the sales process. My sales person, James handled me with the appropriate level of attention without being too pushy. He did an awesome job of showing the details and advantages of purchasing a Hyundai. I would highly reccomend this entire team! More

The sales person was honest, friendly, and courteous. She never pressured me into purchasing the 2010 Chevrolet Malibu LT. Melissa went over the specifications and let me decide if I wanted to purchase She never pressured me into purchasing the 2010 Chevrolet Malibu LT. Melissa went over the specifications and let me decide if I wanted to purchase the vehicle. The mileage on the vehicle was a little high, but because of the no-pressure atmosphere I overlooked that fact. The vehicle was advertised on the internet for $13,997 and that is the price that was charged. It was a straight-forward no-nonsense transaction. Of course this price did not include tax and title, but I realize car dealerships have to make money in order to stay in business. No problem. Thanks Priority Hyundai! More

First, I did not purchase this vehicle from Priority and this is my first experience with them. I brought my 2004 XG350 for a timing belt replacement under recommended maintenance. Since the XG is a reall this is my first experience with them. I brought my 2004 XG350 for a timing belt replacement under recommended maintenance. Since the XG is a really nice car and there aren't too many around, I wanted to take it to a dealer for repair. To my surprise, they had a loaner for me. A 2011 Sonata 2.0T. (Good ploy since it made me want to buy one!) I also told them that there was a clunking noise in the rear suspension when going slowly over bumps. They brought me into the shop and the tech, Doug, showed me that the shocks needed replacing and where the noise was coming from. I had them order the parts (which were quite expensive but I had no choice) and they would call me when the parts came in. When I returned, another loaner was given to me an the shocks were put in. Oh, and I also transmission fluid changed. After picking up the car, I still have a clunking noise but much less pronounced. I brought the car back in and go another loaner while Doug checked this out. The only thing he could find that had any play in them was the torsion bar bushings. He replaced those at no charge! So off I went. Well, there was still a clunking noise in the rear, even less than before so back it went again. Another loaner was given to me while it was checked out again. This time, Doug and the service manager went over the rear end and discovered that on the XG, the bushings on the shock mounts are inverted from just about every other model. The shock assemblies had to be removed again, (not a small job) the the bushings were flipped. Tada! No more noise! And no charge! Another dealer could have tried to charge me for the labor, especially for the labor and torsion bar bushings but Priority didn't. I know that techs only get paid on a repair the first time and if a car comes back, they don't get paid while they're working on it for the same problem. Suspension noises can be extremely difficult to diagnose because you can't see the or hear the suspension under real conditions. I commend Doug for his sticking to it and the service department for not charging me anything but the original job. Even though I had to bring my car in serveral times, I'm very happy witht he work done and how I was treated by Priority Hyundai. I will proably buy my next car from them. I also want to mention Amy, the service writer, on how pleasant she was to work with both on the phone and at the shop. At no time did I ever feel like I was a problem customer. All they were concerned with that I was happy and that the job was done to my satisfaction. More