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Priority Lexus Newport News - Service Center
Newport News, VA
86 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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86 Reviews of Priority Lexus Newport News - Service Center
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December 30, 2024
My service with Jose was quick, efficient, and exactly what I requested. Roberto the technician did an excellent job and clarified all my questions once the work was completed. Thank you! what I requested. Roberto the technician did an excellent job and clarified all my questions once the work was completed. Thank you! More
by Mr Goode
Employees Worked With
December 24, 2024
Great service, friendly and knowledgeable staff, and excellent communication throughout the process. I will definitely be back for future service visits. excellent communication throughout the process. I will definitely be back for future service visits. More
by CS.DAVIS2
Employees Worked With
December 13, 2024
Latoya is a gem. The best I’ve dealt with. Everything she said was right on point The best I’ve dealt with. Everything she said was right on point More
by cyberlimey
Employees Worked With
December 08, 2024
Latoya is the best! I was able to get in without an appointment, and the service was finished in a timely manner. By far the best experience I’ve had at a Lexus store. I was able to get in without an appointment, and the service was finished in a timely manner. By far the best experience I’ve had at a Lexus store. More
by Obxdogos
Employees Worked With
Latoya
December 06, 2024
We are very pleased with the Lexus dealership sales and service department. I’ve had my Lexus serviced twice and they were very thorough and personable. One plus for me is the complimentary car wash. I don service department. I’ve had my Lexus serviced twice and they were very thorough and personable. One plus for me is the complimentary car wash. I don’t care for the local car washes. It cost me $28. last time. That was just a wash and dry. When I noticed they didn’t sweep the back floor, I asked and the guy said, oh no I forgot. No tip for him. I recommend Lexus. More
by lhagerma
Employees Worked With
Can’t remember his name
December 04, 2024
Had my car in for annual state inspection. The technician went far above and did a video showing my vehicle inspection. It was amazing and first ever. Priority Lexus Service Center is the bomb The technician went far above and did a video showing my vehicle inspection. It was amazing and first ever. Priority Lexus Service Center is the bomb!! More
by GE
Employees Worked With
November 26, 2024
Service department very professional. Our salesman continues to support us 👍. We have bought several LEXUS from this dealership Very responsive to our concerns Our salesman continues to support us 👍. We have bought several LEXUS from this dealership Very responsive to our concerns More
by JCD3NAVY
Employees Worked With
KHALEB. DONNA
November 25, 2024
Easy to get a service appointment, good customer service reps, excellent finance people, reliable service. reps, excellent finance people, reliable service. More
by kjnugent
Employees Worked With
November 20, 2024
Everyone was very informative and courteous . . we were very happy with the service . The video was extremely thorough and a great way to provide customers with a direct visualization of what ac . we were very happy with the service . The video was extremely thorough and a great way to provide customers with a direct visualization of what actually is wrong with your vehicle and what was serviced . Excellent .. Latoya helped us from day one with purchasing our vehicle ! Thank you ! More
by cmirach
