Angela Hoover
Angela Hoover at Priority Lexus Newport News

Angela Hoover

Master Certified Lexus Service Manager

Priority Lexus Newport News

12831 Jefferson Avenue
Newport News, VA 23608

4.9
75 Reviews
4.9

75 Reviews

Write a Review

75 Reviews of Angela Hoover

July 24, 2026

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Employee Rating

Latoya is always very professional and knowledgeable with a wonderful personality. The entire service staff are cheerful and patiently explained all concerns I had. Great service even though they the servi More

by Winter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Latoya in the Service Department

July 23, 2026

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Great service! Good experience on my part! I have set a date for continued service! More

by nsomalley
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Recommend Dealer
Yes

Other Employees Tagged: Jane Tucker, Matt Perez

Jul 23, 2026

Priority Lexus Newport News responded

Thank you so much for the wonderful review! We are thrilled to hear that you had such a great experience with our team. Knowing that you’ve already scheduled your next appointment for continued service is the ultimate compliment. We truly appreciate your business and trust, and we look forward to seeing you again on your upcoming visit!

July 14, 2026

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Easy to deal with, getting my car in and out in a timely fashion for service. More

by Newport Jim
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Recommend Dealer
Yes
Jul 20, 2026

Priority Lexus Newport News responded

Thank you so much for the great review! We are thrilled to hear that our team made your service experience easy and got you back on the road in a timely manner. We truly appreciate your business and look forward to taking great care of you again next time!

July 02, 2026

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Thank you for changing oil and state inspection. You guys are always doing a great job. I am satisfied of your service. More

by Yunor
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Priority Lexus Newport News responded

Thank you for your review, Yunor! We're so happy to hear that you're satisfied with our service and we'll see you next time here at Priority Lexus Newport News!

June 19, 2026

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Great service well informed good clean facilities and willing to work with you and satisfy every customer questions More

by Ruffin_10
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Recommend Dealer
Yes
Jun 19, 2026

Priority Lexus Newport News responded

Thank you for choosing Priority Lexus Newport News! We are happy the team made the experience easy and comfortable. We look forward to helping you again!

June 19, 2026

Dealership Rating
Employee Rating

They found a fault in my lane keeping assist function and identified the fix. They ordered the parts and made the repairs in a timely manner. They provided a loaner car of the same model. All went well. More

by ken.spencer49
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2026

Priority Lexus Newport News responded

Hi Ken, we're glad our team could assist with your lane keeping assist function at Priority Lexus Newport News. We appreciate your feedback and wish you safe travels ahead!

June 18, 2026

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We were treated very well by Edwin and happy with his continued contact with us on what was going on with my car. More

by liza9roy
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2026

Priority Lexus Newport News responded

We're delighted to hear that Edwin kept you informed and made your experience a positive one. Thank you for choosing Priority Lexus Newport News!

June 17, 2026

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Was greeted politely when I drove in for service. Excellent customer service car is great. More

by tremar0105
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Priority Lexus Newport News responded

Thank you so much! We are thrilled to hear that you were greeted politely right from the moment you drove in and that you received excellent customer service. It is also wonderful to hear that your car is running great! We truly appreciate your business and look forward to providing you with another seamless, welcoming experience on your next visit!

June 11, 2026

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Employee Rating

Darrell was great kept me posted through the whole process,great work performed in a timely fashion More

by johnpolson5
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Recommend Dealer
Yes

Other Employees Tagged: Darrell, Paul

Jun 12, 2026

Priority Lexus Newport News responded

Thank you so much for the wonderful feedback! We are thrilled to hear that Darrell took great care of you and kept you well-informed throughout the entire process. It is fantastic to know the work was completed beautifully and in a timely fashion. We truly appreciate your business and look forward to working with you and Darrell again on your next visit!

June 10, 2026

Dealership Rating
Employee Rating

Upon arrival I was politely welcomed by several employees. I had planned on leaving my car and returning after the service was completed. It only took about 10-15 minutes to complete the necessary More

by bmc1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell, The light skinned woman with tatoos, gentleman who moves the cars (we talked about my NY Knicks)

Jun 11, 2026

Priority Lexus Newport News responded

Thank you for choosing Priority Lexus Newport News and sharing your feedback. We look forward to serving you again. Safe travels!

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