Priority Nissan Chantilly

Josh Cochran - Incredibly Unprofessional, Rude, Racist?. At roughly 5:45 pm on Friday 11/4/2016 I walked into the Chantilly Nissan dealer after speaking to a very very pleasant sales rep " John O". I met wit At roughly 5:45 pm on Friday 11/4/2016 I walked into the Chantilly Nissan dealer after speaking to a very very pleasant sales rep " John O". I met with John O, and as we had discussed my desire to check out a GTR they had at the dealer, he informed me they actually had two. As this was my last stop on a day of car shopping where I had been test driving m5's, and Audi's I was looking forward to driving what I knew was going to be an amazing car, A couple of my friends have had them previously and I found the M5 specifically lacking in that power department so I had high hopes the GTR would make my decision for me. Both of the GTR's were in the showroom itself, I of course noted this and while speaking to John apologized as I would need to take one for a test drive, and asked to schedule a drive for the future as I would not expect them to move the showroom around at that moment. John said the person that would schedule that would be the sales manager, Josh Cochran. we walked toward the front of the dealership and the manager was walking in, he greeted me enthusiastically as you would expect any sales manager would, I explained that I was here to look at the GTR's and would like to schedule a test drive, I then asked him what I can provide to him to make that happen. This is where things go down hill fast, I do realize this is a 100k+ car, I had been looking at 100k+ cars all day, I believe josh looked at my tan skin and was less than personally happy at that. What he of course does not know is I own a few business, that have a decent level of success, and purchasing a GTR is actually a step down for me payment wise, I figured I may have to show bank statements, business accounts, xxxx my companies credit card limits are more than enough to buy the car, but thats really irrelevant as he did not even humor the idea, with a level of absolute unprofessionalism, and just simple hate / disgust that I have never heard before he said " the only way for you to test drive this car is to buy it" I may not be the best at detecting sarcasm, but what I detected was racism, I just began walking away as nothing can be said to deal with those types of people, when I was a few steps out all of the other dealers attempted to speak to me to calm down the situation, and he did as well, only to restate that the only way I would get a test drive was to buy it. buy a 120k car without a testdrive? yeah right. So I simply left the dealership. As I was sitting in my car writing a review to warn away anyone else from this dealership John came out and apologized for the situation and did what he could to calm everything down, hes great, and he is highly recommended, if only he worked somewhere else that wouldnt support someone like josh chochran. another salesman came out as welll and apologized / attempted to fix the situation. I explained the damage was done. Josh Cochran himself then came out and attempted to do something, i dont know what it was, as I was not going to humor any further insults/hate from someone like him. I let him know he should get away from my car and leave me alone. He then stated I needed to leave his lot. I told him I would leave his lot when I was done writing this review, He said something to the effect of " I dont care about reviews, review whatever you want" so there you have it. from the horses mouth, this man, this absolute rude person, doesnt care about reviews. Perhaps someone with some actual respect for people at his dealership will. More

Car Service Review Outstanding service. Spefically Jenny Harbin who provided outstanding customer service from the moment I drove into the dealership service area to the Outstanding service. Spefically Jenny Harbin who provided outstanding customer service from the moment I drove into the dealership service area to the time I left. More

Service at Nissan -excellent experience with Jenny Harbin Brought my car to a regular service. Jenny was competent, fast and very friendly and the car wash was back working again. Until next time😊 Brought my car to a regular service. Jenny was competent, fast and very friendly and the car wash was back working again. Until next time😊 More

Excellent service provided by Priority Nissan's Jenny Harbin My most recent visit to Priority Nissan was for service on my 2003 Pathfinder. Even though my vehicle is thirteen years old, Jenny took care of me the My most recent visit to Priority Nissan was for service on my 2003 Pathfinder. Even though my vehicle is thirteen years old, Jenny took care of me the same as if I was bringing in a new vehicle still under warranty. I had called Priority to schedule an appointment and I got someone on the other end who actually raised his voice at me. I asked to speak to a manager and I told him that I had been treated rudely. The manager apologized and put me on the phone with Jenny. It was like the difference between day and night, because Jenny was courteous and professional. When I arrived at the dealership and was directed to Jenny, I was met with the same professionalism, courtesy, and enthusiasm she had shown over the phone. She listened patiently to what I was saying about the issue with my vehicle without interrupting me. She did not waste any time assigning my car to a highly competent mechanic, and I was able to speak to the mechanic about what he had found while inspecting my vehicle. I was in and out in a very reasonable time for the service rendered and Jenny's follow through was as good as her initial interaction with me. She provided her business card and told me if I ever needed service on my vehicle, I could contact her directly. I was very satisfied with my visit and I will not hesitate to recommend Priority Nissan to my co-workers, friends, and family! More

Buying a car Great experience..! Thanks to Fredy Cuellar and his Manager for helping me to close this deal. He was a patient and costumer oriented person who he Great experience..! Thanks to Fredy Cuellar and his Manager for helping me to close this deal. He was a patient and costumer oriented person who helped to address all my queries and concerns to ensure a happy buying. Thanks once again! More

Buying a car We came to Priority after taking a test drive at another dealership. The car we were interested in was at another Priority location. David Cox retriev We came to Priority after taking a test drive at another dealership. The car we were interested in was at another Priority location. David Cox retrieved the car for us. He was very knowledgeable about the car and it's features. David made the buying experience pleasant. More

Excellent Service Bobby Sparks was in charge of the service to my vehicle. I would recommend him for all of your service needs. Fair, Honest, and reliable. Bobby Sparks was in charge of the service to my vehicle. I would recommend him for all of your service needs. Fair, Honest, and reliable. More

Super Team Bruno Zambrano and Josh Cochran (and Nasir) made my visit a true delight. The process was easy and gratifying. Love the car and loved hanging out with Bruno Zambrano and Josh Cochran (and Nasir) made my visit a true delight. The process was easy and gratifying. Love the car and loved hanging out with the guys while waiting for the final detailing. I'll be back again and again. Maybe one day I'll even buy the Bentley. More