Priority Toyota Springfield
Springfield, VA
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The service provider Marvin is amazing. The bathrooms are clean. The waiting areas are respectable. There is a quiet section for computer working. Just overall I like going there. The bathrooms are clean. The waiting areas are respectable. There is a quiet section for computer working. Just overall I like going there. More
I purchased my vehicle with Priority for life Nissan and get free oil changes and state inspections for life. This dealership is part of the Priority for life group so they take care of my oil changes and s get free oil changes and state inspections for life. This dealership is part of the Priority for life group so they take care of my oil changes and state inspections for free as advertised. More
I was told you don’t have a carwash for two years when I asked for my care to be cleaned. Which to me it’s sounds off since I know each dealer has a carwash and washes them before they get sold and than say asked for my care to be cleaned. Which to me it’s sounds off since I know each dealer has a carwash and washes them before they get sold and than say there is complimentary carwash. More
I appreciate the timely communication that the service team has provided, indicating issues with my vehicle visually. It allows me to see for myself what the technicians are seeing. team has provided, indicating issues with my vehicle visually. It allows me to see for myself what the technicians are seeing. More
Service work was fine and service department rep was courteous and pleasant. Additional maintenance options that are added onto the vehicle after the inspection seem to be way over the top and expensiv courteous and pleasant. Additional maintenance options that are added onto the vehicle after the inspection seem to be way over the top and expensive. It is easy to decline the work, but it is off-putting and at the end of the day I really don't know if I need it or not because of sticker shock. Will my Highlander fall apart if I don't do it? I had five recommendations and it totaled over $2500. I might as well buy a new car. More

