Priority Toyota Springfield

Very courteous. friendly employment.dealerships name is priority. Customer support and service comes first.feel the name added. friendly employment.dealerships name is priority. Customer support and service comes first.feel the name added. More

I brought my 2020 RAV4 in for my 30000 mile check up Anthony Vargas who has taken care of my car since i purchased it Anthony has always been very helpful professional always letting me know the bottom Anthony Vargas who has taken care of my car since i purchased it Anthony has always been very helpful professional always letting me know the bottom line on my repairs or service I rate Anthony skills as 5 Stars as long as I have my RAV4 I will bring my car back as long as Anthony is there More

Bobby and Mike Nelson took good care of me. Going the extra mile for a customer. Not only did they find and fix the problem with my truck. They advised me it was still under warranty and I didn Going the extra mile for a customer. Not only did they find and fix the problem with my truck. They advised me it was still under warranty and I didnt have to pay for it. Thank you for the best service. I will definitely be back and recommend friends and family to come see them. More

I recently received my new 2026 Toyota Highlander Hybrid Platinum from Priority Toyota Springfield, and I could not be happier with my experience! My salesperson, Alonzo Alvarez, was absolutely wonderful Platinum from Priority Toyota Springfield, and I could not be happier with my experience! My salesperson, Alonzo Alvarez, was absolutely wonderful. He was professional, courteous, patient, and respectful toward both my son-in-law and me. He was extremely knowledgeable about each vehicle we considered and gave us all the information we needed to make the best decision. Mr. Alvarez was never pushy, and he never made me feel as though I was bothering him. He consistently answered my calls and was always available to address my questions and concerns. When we picked up the SUV, he took the time to sit with us inside the vehicle and carefully explain all of its features. He also made sure the vehicle was beautifully cleaned and had a full tank of gas before we left. This was truly the best experience I have ever had purchasing a new vehicle. I highly recommend Alonzo Alvarez and will gladly refer my friends and family to him. Thank you, Mr. Alvarez, for making this such a wonderful and memorable experience! More

I have been a long-time customer with Priority Springfield Toyota. Mike Nelson team takes care of my SUV. His team rocks!! They are very professional and explain everything they are doing. Very he Springfield Toyota. Mike Nelson team takes care of my SUV. His team rocks!! They are very professional and explain everything they are doing. Very helpful. More

Very disappointing service experience at Priority Toyota Springfield. I went in for a routine oil change and was quoted approximately $110, even though Toyota’s website showed a special for approximately $6 Springfield. I went in for a routine oil change and was quoted approximately $110, even though Toyota’s website showed a special for approximately $65. When I asked for an explanation, I did not receive a clear or respectful answer. Customers should not be quoted different prices for the same service depending on which service advisor assists them. This creates the impression that service prices are being inflated or applied inconsistently. The staff and management did not properly address my concerns or show interest in customer satisfaction. This experience seriously damaged my trust in this dealership. Priority Toyota Springfield needs transparent pricing, consistent treatment of every customer, and much better customer service. More

I think the company maintenance department is doing excellent on the ground. The interaction with customers and time factor was very pleasing. They continue doing the good work. I was really impressed excellent on the ground. The interaction with customers and time factor was very pleasing. They continue doing the good work. I was really impressed and well satisfied with my maintenance service. More

I didn’t like the long wait but the overall experience was good as usual and the people were efficient as always was good as usual and the people were efficient as always More

Outstanding job by Dwayne and his crew. Also, detailing made my 10 year old 4Runner look brand new. Also, detailing made my 10 year old 4Runner look brand new. More

Khayal has been amazing every time I have been to Toyota and he has been my agent. He is very customer oriented, polite, informative and friendly. We need more people in customer service like him. and he has been my agent. He is very customer oriented, polite, informative and friendly. We need more people in customer service like him. More