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Priority Toyota Springfield

Springfield, VA

Overview
Reviews
4.6
674 Reviews
Call Dealership (703) 269-1400

7601 Loisdale Rd

Springfield, VA

22150

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Showing 674 reviews

September 25, 2026

Great place to wait while your car is being worked on and excellent customer service. More

by Fivegrandsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon, Katie Bennett, Bobby Bell, Dana Pablo, Danilo Canlas, Dwayne McClain, Pamela Monico, Michael Chacon, Suzan Danfora
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September 25, 2026

Everyone has excellence in customer service, professional, friendly, knowledgeable, and very caring .Keeps up the good work. More

by brndj369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold
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September 24, 2026

They are friendly and don’t seem to out to gouge like other dealerships. Like their honesty More

by micahwallet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayak Aliyev
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September 18, 2026

An excellent service center. Efficient Service Advisors, knowledgeable. Highly recommended for all Toyota customer service needs. More

by brgregory123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Lozano
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Sep 21, 2026 -

Priority Toyota Springfield responded

Thank you for the recommendation! We are pleased to read this feedback and will be sure to pass it along to our team. See you next time at Priority Toyota Springfield!

September 16, 2026

Staff are courteous and really trying to get you out of there service wise. The prices are getting astronomical but they are generally reliable. Brook L. was one of the more upfront, frank and helpful reps More

by hannara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook Lucas
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Sep 17, 2026 -

Priority Toyota Springfield responded

It's wonderful to hear that Brook and our team made a positive impression at Priority Toyota Springfield. We strive to offer reliable service, and we appreciate your feedback on pricing. Safe travels from all of us!

September 14, 2026

Getting an appointment is easy and the service advisors are so helpful. Getting text messages as reminders ensure I get my work done and they even send photos of the car with of any issues they may have d More

by alternateazu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold
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Sep 15, 2026 -

Priority Toyota Springfield responded

From easy scheduling to helpful reminders and photos from the inspection, it’s great to know the entire service process keeps you informed and on track! We appreciate you recognizing the extra communication our service advisors provide. Thank you for the 5 stars, and we look forward to making your next appointment just as convenient!

September 13, 2026

This dealer provides personalized service, has a nice roomy waiting area plus a childrens room. They include an onsite parts department and offer paid snack services and free coffee. More

by lldeemark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
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Sep 14, 2026 -

Priority Toyota Springfield responded

Thank you for sharing your feedback with us! It's great to know you enjoyed our personalized service and our comfortable facilities at Priority Toyota Springfield.

September 13, 2026

They have good customer service. Always very busy but they try to make everyone happy. More

by abdurrazzakus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Cowan, Katie Bennett, Bobby Bell, Dana Pablo, Danilo Canlas, Dwayne McClain, Pamela Monico, Michael Chacon, Mo Abdelhamid, Suzan Danfora
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Sep 14, 2026 -

Priority Toyota Springfield responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

September 12, 2026

I am satisfied with the service I have received from Priority in the last 8 years I have been getting my car serviced there. More

by jane4life296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
Print
Sep 14, 2026 -

Priority Toyota Springfield responded

Jane, thanks for your loyal business over the past eight years! We appreciate you choosing Priority Toyota Springfield and we look forward to serving you for many more to come!

September 12, 2026

Service is good. My advisor exlente but the furniture on the wait space is terrible. Older dirty very dirty. Sofas disgusting. The Bathrooms dirty out the papers Soup More

by Hugopita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Bennett, Bobby Bell, Dana Pablo, Danilo Canlas, Dwayne McClain, Pamela Monico, Michael Chacon
Print
Sep 14, 2026 -

Priority Toyota Springfield responded

We’re happy that you’re pleased with the service, yet saddened to hear about your waiting area experience. Your feedback urges us to better our facilities for everyone. We can’t wait to welcome you back to Priority Toyota Springfield under improved conditions!

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