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Priority Toyota Springfield

Springfield, VA

4.7
688 Reviews

7601 Loisdale Rd

Springfield, VA

22150

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Showing 688 reviews

October 17, 2026

Easy process for service appointments, convenient appointment times,courteous & professional staff, services performed quickly, efficiently, and competently. More

by hanksterbenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Vargas
October 17, 2026

Great service, just very expensive. I took my 2005 Camry in for 50k service and the estimate totaled several thousand dollars. The car still drove well and I needed to know what was a More

by sgriffing59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
October 16, 2026

My Service Manager is Dwayne McClain. ..he is the best!! Always takes good care of me and my vehicle. More

by reed6074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain, Michael Chacon
October 16, 2026

This was my first oil change, and Brook took care of me as one would expect, the work was done in less than an hour, and I was very satisfied More

by Driversws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook
Oct 17, 2026 -

Priority Toyota Springfield responded

We're glad to hear Brooke made your first oil change experience smooth and efficient at Priority Toyota Springfield. We appreciate your business and five-star rating!

October 13, 2026

This has been the best experience that I’ve had to date. All my prior visits have been horrible. The representative was very friendly and soooo helpful. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khayal
Oct 14, 2026 -

Priority Toyota Springfield responded

Paula, this feedback made our day! It's wonderful to hear that our team made such a positive impression this time around. Thank you from all of us at Priority Toyota Springfield!

October 13, 2026

Dwayne McClain, my Service Manager, is the best. He is honest and respectful - never pushy. He is the only reason I return for service at Priority. One GOOD MAN - makes a big difference!!!! More

by Thydock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Oct 13, 2026 -

Priority Toyota Springfield responded

Thank you for sharing your feedback about Dwayne! We're delighted to hear he provides honest, respectful, and non-pushy service. It's customers like you that make our job so rewarding. We can't wait to serve you again at Priority Toyota Springfield!

October 12, 2026

Khayal is a great advisor. Always goes beyond when servicing my vehicle and providing info. More

by amayaricardo037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khayal Aliyev
Oct 13, 2026 -

Priority Toyota Springfield responded

We're thrilled to receive your five-star rating and appreciate your business. Thank you for choosing us and have a great day!

October 10, 2026

I have been using this dealership for service to my Toyota Camry purchased in 2007 from Springfield Toyota. Service has always been outstanding. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Oct 12, 2026 -

Priority Toyota Springfield responded

Grace, thank you for being a loyal customer and for sharing your positive feedback about our service team at Priority Toyota Springfield! We look forward to helping out with your Toyota Camry for many miles to come. See you next time!

October 09, 2026

My Service Advisor is the best. He keeps me informed, recommends services I need, never pushy and always a professional. He keeps my car running like new. More

by ronaldbarefield59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Oct 12, 2026 -

Priority Toyota Springfield responded

Thank you for the great review! We're glad to hear your service advisor kept you informed and provided helpful recommendations without any pressure. We appreciate your trust in Priority Toyota Springfield and look forward to serving you again in the future!

October 06, 2026

Very upset that this huge dealership decided to charge a credit card fee. Prices are already on the high end, customers don’t need to pay more. More

by cschwart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Oct 09, 2026 -

Priority Toyota Springfield responded

Hello, We’re sorry to hear you were disappointed with the credit card fee. We understand that additional charges can be frustrating, especially when you’re already considering the overall cost of a purchase or service. Your feedback has been noted, and we appreciate your sharing these concerns with us. If you have any further concerns or questions, please feel free to reach out. Thank you, Robert Bell - Service Manager - robert.bell@priorityauto.com

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