Priority Toyota Springfield

I have been a long-time customer with Priority Springfield Toyota. Mike Nelson team takes care of my SUV. His team rocks!! They are very professional and explain everything they are doing. Very he Springfield Toyota. Mike Nelson team takes care of my SUV. His team rocks!! They are very professional and explain everything they are doing. Very helpful. More

Very disappointing service experience at Priority Toyota Springfield. I went in for a routine oil change and was quoted approximately $110, even though Toyota’s website showed a special for approximately $6 Springfield. I went in for a routine oil change and was quoted approximately $110, even though Toyota’s website showed a special for approximately $65. When I asked for an explanation, I did not receive a clear or respectful answer. Customers should not be quoted different prices for the same service depending on which service advisor assists them. This creates the impression that service prices are being inflated or applied inconsistently. The staff and management did not properly address my concerns or show interest in customer satisfaction. This experience seriously damaged my trust in this dealership. Priority Toyota Springfield needs transparent pricing, consistent treatment of every customer, and much better customer service. More

I think the company maintenance department is doing excellent on the ground. The interaction with customers and time factor was very pleasing. They continue doing the good work. I was really impressed excellent on the ground. The interaction with customers and time factor was very pleasing. They continue doing the good work. I was really impressed and well satisfied with my maintenance service. More

I didn’t like the long wait but the overall experience was good as usual and the people were efficient as always was good as usual and the people were efficient as always More

Outstanding job by Dwayne and his crew. Also, detailing made my 10 year old 4Runner look brand new. Also, detailing made my 10 year old 4Runner look brand new. More

Khayal has been amazing every time I have been to Toyota and he has been my agent. He is very customer oriented, polite, informative and friendly. We need more people in customer service like him. and he has been my agent. He is very customer oriented, polite, informative and friendly. We need more people in customer service like him. More

Quick appointment. Service agent listened and replayed what I wanted from service appointment. He took time and was patient with my questions. Service agent listened and replayed what I wanted from service appointment. He took time and was patient with my questions. More

Always excellent professional service. Dwayne and the other gentleman who assisted me explained in detail what was needed, and thecway foward. I feel confident and safe knowing all expec Dwayne and the other gentleman who assisted me explained in detail what was needed, and thecway foward. I feel confident and safe knowing all expectations. Thank you Team Springfield Toyota! More

Very good service! Adequate explanation and answering. I was able to get Safety Inspection done for my Toyota Sienna XLE Front-Wheel Drive Minivan Adequate explanation and answering. I was able to get Safety Inspection done for my Toyota Sienna XLE Front-Wheel Drive Minivan More

I find they are honest and trust them on repairs which I just had done. Only place I have my car serviced twice a year. just had done. Only place I have my car serviced twice a year. More