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Priority Toyota Springfield

Springfield, VA

4.7
705 Reviews

7601 Loisdale Rd

Springfield, VA

22150

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Showing 705 reviews

November 09, 2026

Darren was a huge help. I had a complicated problem with my smaller motor battery system. He kept me informed and made sure that the problem was fixed before returning my Pr More

by aewisemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Nov 10, 2026 -

Priority Toyota Springfield responded

Keeping you updated while getting to the bottom of the issue is exactly the kind of care we want our customers to receive. We’ll be sure Darren knows how much you appreciated his help, and we’re happy the loaner made things a little easier while your Prius was with us. Thank you for the 5 stars and for choosing Priority Toyota Springfield. Safe travels, and come back and see us anytime!

November 09, 2026

Priority Toyota’s Service Rep Khayal A. was terrific in handling the servicing of my Tacoma. Thankyou, Khayal! More

by James.curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ff
Nov 09, 2026 -

Priority Toyota Springfield responded

James, thank you for sharing your experience working with Khayal! Here at Priority Toyota Springfield, we appreciate your business and hope to see you again down the road.

November 08, 2026

The service I receive at Priority is the best in the area. From the moment I arrive until the service is complete everything is superb. I don't feel like I am in a service center it feels more like conc More

by tripletmom522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khayal Aliyev
Nov 10, 2026 -

Priority Toyota Springfield responded

Concierge-level service is a wonderful compliment! We're thrilled every visit to Priority Toyota Springfield has been comfortable and seamless from start to finish. Thank you for your continued trust, and we're excited to provide that same exceptional care next time!

November 07, 2026

The service team is very friendly and efficient! I recommend Priority Toyota to friends and family. More

by fasika.bekele426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 09, 2026 -

Priority Toyota Springfield responded

Thank you for choosing Priority Toyota Springfield! We're glad our team provided the friendly, efficient service that earned your recommendation. We'll be here whenever you need us next. Until then, take care!

November 07, 2026

My service advisor Khayal Aliyev, was great, and the service actually didn't take that long. All was very good. More

by betty.fade@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khayal Aliyev
Nov 09, 2026 -

Priority Toyota Springfield responded

Betty, we're happy to hear you had a great experience with Khayal and our service team. Thanks for choosing Priority Toyota Springfield!

November 06, 2026

I have received great service at this dealership during the last half a dozen times previously. On my last recent visit though, the interior of my van was damaged when the tech fixed the outstanding recall More

by Mtedla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Nov 08, 2026 -

Priority Toyota Springfield responded

Thank you for your continued trust and for sharing your concerns about the interior damage reported following your recent recall service. I appreciate you bringing this matter to my attention and would like the opportunity to discuss it with you personally. Please contact me directly at your convenience. Robert Bell - Service Manager - robert.bell@priorityauto.com

November 04, 2026

Good customer service where everything is well explained or detailed to the customer understanding with no issues or concerns. More

by elizabethdoebrukuwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nartey
Nov 05, 2026 -

Priority Toyota Springfield responded

Hi Elizabeth! We are glad to read your feedback about our team! Thank you for choosing Priority Toyota Springfield and we hope to help you again in the future. Take care!

November 01, 2026

I had a big trouble with the dealership Priority Toyota Springfield, but your manager, Fabio gave me the perfect solution to solve the issue. I do appreciate him especially. If it were not for him, I remem More

by HK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Guzman
Nov 03, 2026 -

Priority Toyota Springfield responded

Thank you for giving us the opportunity to address your concerns. We’re especially glad Fabio stepped in, listened, and found a solution that turned your experience around. We truly appreciate you recognizing his efforts and giving Priority Toyota Springfield another chance. We hope to provide you with a much smoother experience whenever you visit us again.

October 30, 2026

Can’t write anything right now. Hello hello hello hello hello hello hello hello and hello✌️ More

by adesinna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook
Oct 30, 2026 -

Priority Toyota Springfield responded

Adesinna, we're glad you stopped by Priority Toyota Springfield and appreciate the 4-star rating. If there's anything you'd like to share about your experience, we'd love to hear from you and learn how we can make your next visit even better.

October 29, 2026

My service advisor Khayel is the best. He is the main reason why I keep coming back. More

by Bruce_begley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayak Alivev
Oct 30, 2026 -

Priority Toyota Springfield responded

Khayel has clearly made a lasting impression, and we love hearing that he keeps you coming back! Thank you for continuing to trust Priority Toyota Springfield with your vehicle and for giving him such meaningful recognition. We appreciate your support and hope to serve you again soon!

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