
Priority Toyota Springfield
Springfield, VA
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Coming in here I didn’t expect to walk aaay with the car of my dreams. These guys made it happen and I couldn’t have been more appreciative. Thank you to my long time friend Erin for making this deal possib of my dreams. These guys made it happen and I couldn’t have been more appreciative. Thank you to my long time friend Erin for making this deal possible. Also to will who was my sales person, best guys in the industry.! More
I was highly impressed with the speed, customer service, and quality experience I had while purchasing my new vehicle. It was an efficient process, and AK was amazing! His follow ups and calls gave me great and quality experience I had while purchasing my new vehicle. It was an efficient process, and AK was amazing! His follow ups and calls gave me great confidence. They delivered! More
My salesperson was great to work with. Her name is Maihan Wali. I have bought many cars in my lifetime but Maihan was one of the best. She wasn't pushy, but instead helped by listening and Her name is Maihan Wali. I have bought many cars in my lifetime but Maihan was one of the best. She wasn't pushy, but instead helped by listening and then suggesting. More
I recently purchased a vehicle here and was very disappointed with the process. The dealership ran a hard credit inquiry without my authorization, even though I confirmed with them twice verbally th disappointed with the process. The dealership ran a hard credit inquiry without my authorization, even though I confirmed with them twice verbally that it would not be done. I also never signed any credit authorization form. Running a credit report without verbal or written permission is a violation of the Fair Credit Reporting Act (FCRA). Only after I confronted them did they offer $500 off the price. That discount didn’t feel like true compensation, because they claimed $2,500 in reconditioning costs left them with “no margin” to negotiate further. In reality, the service performed was just a cabin filter, an oil change, and four new tires with alignment — nowhere near $2,500 in value. The car itself was fine, but between the unauthorized credit pull and the misleading reconditioning claims, I cannot recommend this dealership. More
Dealer had the car I wanted but wasn’t interested in my car as a trade. I had to go back and forth to trade in my car to CarMax to get the best price , then return to the dealer to buy the car. They didn’ car as a trade. I had to go back and forth to trade in my car to CarMax to get the best price , then return to the dealer to buy the car. They didn’t make it easy! But, got thousands more at CarMax! The actual purchase of the new car was very quick and easy.- minus the trade-in hassle. More
Dealing with Earl Stevens was the whole key to a very good experience for us...Earl was fantastic throughout. As was the manager on duty and the gentleman in the business office. good experience for us...Earl was fantastic throughout. As was the manager on duty and the gentleman in the business office. More
Great experience with Peter Nartey in getting our new Camry. We knew what we wanted and he helped us find a vehicle that met our criteria. He respected our knowledge kept the process moving forward. We a Camry. We knew what we wanted and he helped us find a vehicle that met our criteria. He respected our knowledge kept the process moving forward. We also appreciated the efficiency of the finance staff and the lack of shenanigans. More