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Priority Toyota Springfield

Springfield, VA

3.8
449 Reviews

7601 Loisdale Rd

Springfield, VA

22150

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Showing 449 reviews

November 29, 2025

Dealership very friendly. Unfortunately my 2024 rav 4 has 2 open recalls that they were not able to complete. So not too happy about that. More

by Sherylbrightkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Dec 01, 2025 -

Priority Toyota Springfield responded

Sheryl, thank you for choosing Priority Toyota Springfield and for sharing your experience. We apologize for the inconvenience regarding the open recalls. Please reach out to us so we can work towards a resolution. Safe travels!

November 29, 2025

Khayal Aliyev service rep provided great customer service ensuring our family minivan received free oil, lube and filter with 41-point inspection. More

by crussell82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khayal Aliyev
Dec 01, 2025 -

Priority Toyota Springfield responded

We appreciate your feedback! It's wonderful to hear that Khayal and our service team took such good care of your minivan. We look forward to seeing you again at Priority Toyota Springfield!

November 28, 2025

Well trained technician finding problem of my vehicle quickly come out best results, advisor was very helpful and responsible More

by Bong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marven
Dec 01, 2025 -

Priority Toyota Springfield responded

We're so glad you had a smooth experience with our team at Priority Toyota Springfield. Thank you for sharing your support! Safe travels ahead!

November 27, 2025

Great customer service. Easy to schedule online. Always someone available to give you a ride home. Friendly customer service representatives who keep you informed about p More

by tomandgingerh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 02, 2025 -

Priority Toyota Springfield responded

Thank you for your kind words! So glad you were happy with your service from us. Let us know if there’s anything we can do for you in the future!

November 27, 2025

I was there for a trade and looking for something for my family and Toyota made it happen love my suv the car I wanted it Doris it’s the best on the business she knows how to help you More

by Wiliamdelcid05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Avila
Dec 01, 2025 -

Priority Toyota Springfield responded

Congrats on the new SUV! We are glad Doris made the trade seamless. Safe travels from all of us at Priority Toyota Springfield!

November 26, 2025

Great service. Things explained very well. Knowledgeable and clear. Time estimates for work to be completed was was accurate. More

by Kdisse47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danilo Canlas
Nov 26, 2025 -

Priority Toyota Springfield responded

We’re pleased to hear about your positive experience! It's wonderful to know our team provided clear, knowledgeable, and timely service. We look forward to assisting you again at Priority Toyota Springfield!

November 23, 2025

I received great service on my Rav 4 when I drove in without an appointment and needed an emissions test. It was completed successfully and I was in and out in less than one hour. Thank you. More

by Roy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Pablo, Dwayne McClain
Nov 24, 2025 -

Priority Toyota Springfield responded

Roy, we are happy to read that you were in and out in less than an hour! Thank you for choosing Priority Toyota Springfield and for sharing your support for our team. Drive safe!

November 22, 2025

Fantastic customer relations! Feels like home! Can always trust Dwayne for recommendations and a go to for trouble shooting and remedies to fix any problems! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Bell, Dwayne McClain
Nov 24, 2025 -

Priority Toyota Springfield responded

Kathy, your review has made our day! Thanks for trusting Dwayne and the Priority Toyota Springfield team. We’re here whenever you need us! Take care!

November 21, 2025

Professional My only concern is that the wait is too long. Also I received multiple texts that oil change was due but when I got there I was told that it wasn’t due until march. There was a recall so th More

by Ocnrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 25, 2025 -

Priority Toyota Springfield responded

We genuinely appreciate your feedback, and we're sorry to hear about the pricing and wait times. We will address this internally to ensure things run more smoothly moving forward. If you'd like to discuss anything in greater detail, please don't hesitate to reach out to us directly. Robert Bell - Service Manager - robert.bell@priorityauto.com

November 20, 2025

If you bye a car don’t go anywhere only priority Toyota Springfield you are in safe hands. More

by worede.ture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Nov 21, 2025 -

Priority Toyota Springfield responded

We are thrilled to know we have earned your trust and confidence. We'll see you soon at Priority Toyota Springfield!

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