Priority Toyota Springfield

Anthony from servís is a great costumer services we have 5!car that we bought from Toyota priority because the great customer service from Anthony from services and Will from sales , thank you for have exc 5!car that we bought from Toyota priority because the great customer service from Anthony from services and Will from sales , thank you for have excellent employees. More

The windshield wiper fluid not spraying was not fixed. A nest with an animal was found and wasn't cleaned out either. I am waiting for an estimate for the cleaning and the chewed coil and when I can bri A nest with an animal was found and wasn't cleaned out either. I am waiting for an estimate for the cleaning and the chewed coil and when I can bring my car back. I was told that a hazmat suit was needed. I was waiting for my vehicle so this could have been discussed with me. More

Had to take my car in for a sluggish takeoff and rough ride; returned the next day because my car started making a strange noise while braking. Car repairs were done; however, not all repairs could be com ride; returned the next day because my car started making a strange noise while braking. Car repairs were done; however, not all repairs could be completed because all the parts were not on hand to complete the repairs. Had to drive home and return two days later. Dwayne was my service POC; he gave me an overview of the repairs needed to get my car running smoothly again. They fixed my car on the third day and I haven’t had any other issues. Not sure as to why my car was not fixed on day 1 nor as to why my car sounded worst than what it did when I first took my car in for repairs. My bill doubled as a result of needing additional repairs after my first day of service. I felt let down because I had never experienced this type of lack of service before. More

Very professional and courteous with excellent service with a good tour around time in picking up my vehicle with a good tour around time in picking up my vehicle More

15 word minimum does not inspire me to leave a positive review. If I like your service I’ll be back, otherwise I’ll go somewhere else. review. If I like your service I’ll be back, otherwise I’ll go somewhere else. More

Dwayne is the man! I have 2 Toyotas that I purchased from Priority and even though I live in Maryland I always take it back to them for service- Great dealership and s I have 2 Toyotas that I purchased from Priority and even though I live in Maryland I always take it back to them for service- Great dealership and service dept. More

Great customer service. I had a recall on my Rav4 and Toyota paid for an Uber ride to my home and then back to get my car. I had a recall on my Rav4 and Toyota paid for an Uber ride to my home and then back to get my car. More

The service technicians always try to be informative and helpful. The facilities are clean and relatively comfortable. I was disappointed that it took more than 3.5 hours to get an oil change and tire rotat helpful. The facilities are clean and relatively comfortable. I was disappointed that it took more than 3.5 hours to get an oil change and tire rotation done, but the service team was able to get me a loaner car at last minute so I could go pick up my son from his sports practice. More

Always get friendly reception when I arrive and get good advice when it comes to what I really need. advice when it comes to what I really need. More