Priority Toyota Springfield

Their porter was supposed to get my vehicle but instead picked up another porter who sat on all my personal items and food on the passenger seat. What nasty human sits on someone's food to avoid walking up picked up another porter who sat on all my personal items and food on the passenger seat. What nasty human sits on someone's food to avoid walking up 20 steps. Instead of calling me to fix the issue like they said they would, they called to try to sell me my own vehicle. More

Very nice and not rude at all and was very kind they helped us so much. helped us so much. More

I went for Oil change few days ago, The Service Advisor Jessica was terrible and unprovisional I'm very dissatisfied with my Service. The Service was done, She didn't come up to me whatsoever to let me kno Jessica was terrible and unprovisional I'm very dissatisfied with my Service. The Service was done, She didn't come up to me whatsoever to let me know that my car was done. I did asked her to let me know when the Service is done. As a Service Advisor She didn't tell me anything that my car is needed, I counted on her to do her job. More

All the people there were very nice and good. I will definitely recommend a friend I will definitely recommend a friend More

Great customer service, very knowledgeable sales staff who understands the needs and helps throughout the purchaser process. who understands the needs and helps throughout the purchaser process. More

I was highly impressed with the speed, customer service, and quality experience I had while purchasing my new vehicle. It was an efficient process, and AK was amazing! His follow ups and calls gave me great and quality experience I had while purchasing my new vehicle. It was an efficient process, and AK was amazing! His follow ups and calls gave me great confidence. They delivered! More

Coming in here I didn’t expect to walk aaay with the car of my dreams. These guys made it happen and I couldn’t have been more appreciative. Thank you to my long time friend Erin for making this deal possib of my dreams. These guys made it happen and I couldn’t have been more appreciative. Thank you to my long time friend Erin for making this deal possible. Also to will who was my sales person, best guys in the industry.! More

My salesperson was great to work with. Her name is Maihan Wali. I have bought many cars in my lifetime but Maihan was one of the best. She wasn't pushy, but instead helped by listening and Her name is Maihan Wali. I have bought many cars in my lifetime but Maihan was one of the best. She wasn't pushy, but instead helped by listening and then suggesting. More

Nestor was superb. He was so informed and never pushy. Best salesman we’ve ever had. He was so informed and never pushy. Best salesman we’ve ever had. More

I recently purchased a vehicle here and was very disappointed with the process. The dealership ran a hard credit inquiry without my authorization, even though I confirmed with them twice verbally th disappointed with the process. The dealership ran a hard credit inquiry without my authorization, even though I confirmed with them twice verbally that it would not be done. I also never signed any credit authorization form. Running a credit report without verbal or written permission is a violation of the Fair Credit Reporting Act (FCRA). Only after I confronted them did they offer $500 off the price. That discount didn’t feel like true compensation, because they claimed $2,500 in reconditioning costs left them with “no margin” to negotiate further. In reality, the service performed was just a cabin filter, an oil change, and four new tires with alignment — nowhere near $2,500 in value. The car itself was fine, but between the unauthorized credit pull and the misleading reconditioning claims, I cannot recommend this dealership. More