Priority Toyota Springfield

Great customer service. I had a recall on my Rav4 and Toyota paid for an Uber ride to my home and then back to get my car. I had a recall on my Rav4 and Toyota paid for an Uber ride to my home and then back to get my car. More

The service technicians always try to be informative and helpful. The facilities are clean and relatively comfortable. I was disappointed that it took more than 3.5 hours to get an oil change and tire rotat helpful. The facilities are clean and relatively comfortable. I was disappointed that it took more than 3.5 hours to get an oil change and tire rotation done, but the service team was able to get me a loaner car at last minute so I could go pick up my son from his sports practice. More

Always get friendly reception when I arrive and get good advice when it comes to what I really need. advice when it comes to what I really need. More

Very polite and great service would recommend to anyone who’s looking to be in the toyota family. who’s looking to be in the toyota family. More

Great services. Excelent costumer service. Sale Department and credit Department they are Excelent. Gaby Excelent costumer service Excelent costumer service. Sale Department and credit Department they are Excelent. Gaby Excelent costumer service More

I had good customer service. Easy to schedule appointments via Toyota app. Overall good experience. Easy to schedule appointments via Toyota app. Overall good experience. More

Prior experience with the service department has been hit or miss over the 14 years I have had my 2011 Camry. The last few visits have been encouraging with a minor exception. I recently took in my vehicle f or miss over the 14 years I have had my 2011 Camry. The last few visits have been encouraging with a minor exception. I recently took in my vehicle for a mileage maintenance check up (195k). I decided to stay at the dealership hoping that it would not take that long - 4 hours later and no update other than the request for approval for necessary work to be done and a phone call to customer service for an update, I was told my car was finished. I get that Saturdays can be busy but don't say you can text your service advisor to no answer on a timing update. More

Brooke was great. He let me know the problem, the options available to me and the cost options. He stayed in contact with me throughout the process. He let me know wh He let me know the problem, the options available to me and the cost options. He stayed in contact with me throughout the process. He let me know what additional work needed to be done moving forward. Really nice guy. More

Priority Springfield is an excellent location to get your car serviced, full of hardworking, skilled, and personable staff. car serviced, full of hardworking, skilled, and personable staff. More