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Priority Toyota Springfield
Springfield, VA
661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 661 reviews
September 08, 2026
They accepted me when I was late and honored the maintenance for life. They explained what the car needed and did not do anything without permission. They added sticker to screen so I can remember maintenance for life. They explained what the car needed and did not do anything without permission. They added sticker to screen so I can remember next time. More
by smkumalo
Employees Worked With
Danilo Canlas
September 06, 2026
Dealership did a good job. Service advisor was very helpful, described my repair needs. Repairs were made, received vehicle back in a timely manner. Service advisor was very helpful, described my repair needs. Repairs were made, received vehicle back in a timely manner. More
by Pwatkins522
Employees Worked With
Dwayne McClain
September 05, 2026
Don’t like the advisor. Mr. Lucero wasn’t friendly. He didn’t said nothing about the work made to the car. For the first time in my almost ten years as a Priority custume Mr. Lucero wasn’t friendly. He didn’t said nothing about the work made to the car. For the first time in my almost ten years as a Priority custumer, this is the very first time I didn’t like the service. There is not the plastic sticker for the the next service on the front rear, More
by Aida
Employees Worked With
Mr Lucero
September 05, 2026
I dealt with Anthony Vargas to resolve a leak issue in my car. He was a good listener and I talked to mechanic also before he did the repair. As usual, you guys come up with a long list, but at 84 I won't be car. He was a good listener and I talked to mechanic also before he did the repair. As usual, you guys come up with a long list, but at 84 I won't be driving more than a couple more years. Car has low mileage even though 9 years old. So far, leak seems to be repaired 🤞 I would request Anthony again, for sure! More
by Blazergirl
Employees Worked With
Anthony Vargas
September 03, 2026
Love the service plan. Loaners are available or you can wait in the waiting area which is nice. Service team works well to get you in and out along with setting the expect Loaners are available or you can wait in the waiting area which is nice. Service team works well to get you in and out along with setting the expectations of how long the service will take. More
by fthornton_68
Employees Worked With
Arnold
September 01, 2026
Anthony from servís is a great costumer services we have 5!car that we bought from Toyota priority because the great customer service from Anthony from services and Will from sales , thank you for have exc 5!car that we bought from Toyota priority because the great customer service from Anthony from services and Will from sales , thank you for have excellent employees. More
by enrique
Employees Worked With
Anthony from services, Will Avila
August 31, 2026
The windshield wiper fluid not spraying was not fixed. A nest with an animal was found and wasn't cleaned out either. I am waiting for an estimate for the cleaning and the chewed coil and when I can bri A nest with an animal was found and wasn't cleaned out either. I am waiting for an estimate for the cleaning and the chewed coil and when I can bring my car back. I was told that a hazmat suit was needed. I was waiting for my vehicle so this could have been discussed with me. More
by dlriley1207
Employees Worked With
Dwayne McClain
