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Priority Toyota Springfield

Springfield, VA

4.5
541 Reviews

7601 Loisdale Rd

Springfield, VA

22150

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Showing 541 reviews

May 04, 2026

I had an excellent experience with this service department from start to finish. The staff was professional, honest, and kept me informed throughout the entire process. They diagnosed the issue qui More

by davidbellinghoven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vargas, Anthony
May 03, 2026

Satisfactory service received for my Corolla over the years I have been to the dealer More

by Ik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
May 02, 2026

Thorough, great communication; really appreciate the video!Anthony was very helpful. Appreciate car being returned without paper on the mats! More

by T2maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service dept.
May 02, 2026

We like the priorities for life and support from the service staff at Priority Toyota More

by Ian D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beook
May 04, 2026 -

Priority Toyota Springfield responded

We truly appreciate your recommendation and are so happy that your experience at Priority Toyota Springfield was a pleasant one! Come see us again for any of your future automotive needs down the road. Take care!

May 01, 2026

Dwayne McClain is hands down the best service manager! Give him everything and never lose him!! More

by Ayousuf00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
May 04, 2026 -

Priority Toyota Springfield responded

Thank you for your five-star review! So glad you were happy with your service. Please reach out if you ever need anything going forward!

April 30, 2026

Even though my car is no longer under warranty, I still prefer to bring my car to Priority Springfield for service. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chacon
May 01, 2026 -

Priority Toyota Springfield responded

Thank you for your continued trust and loyalty, Stephanie! We're so glad to have you at Priority Toyota Springfield. Let us know whenever you need anything.

April 30, 2026

I’ve taken my car in for service at Priority a couple of times. In the past, I was disappointed with how long things took, and that I wasn’t kept in informed. But this time I was completely satisfied. They More

by Joaniest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khayal Aliyev
May 01, 2026 -

Priority Toyota Springfield responded

Thank you for choosing Priority Toyota Springfield and for sharing your experience! We are delighted to hear that your most recent service experience met your expectations. Your feedback means a lot to us and we hope to see you again down the road! Take care!

April 30, 2026

Friendly, knowledgeable tech advisors and salespeople. Nice waiting area. Availability of transportation by shuttle to subway station or other locations within a specified range. More

by jdelorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Vargas (5 stars)
May 01, 2026 -

Priority Toyota Springfield responded

We're glad you were pleased with our team and our amenities, including the shuttle service! Thank you for choosing Priority Toyota Springfield and for sharing your experience. See you next time!

April 30, 2026

Making a reservation for servicing is quick and easy. Meeting up with the check-in rep before surrendering the car is also convenient and ensures effective communication of my needs. Waiting room is la More

by rrichardson7606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Apr 30, 2026 -

Priority Toyota Springfield responded

We're pleased to hear that you found our service process seamless and our facilities comfortable at Priority Toyota Springfield! We hope to see you again next time! Safe travels!

April 28, 2026

The Service Department is reliable. The wait was longer than I anticipated and the cost is usually a bit pricey. More

by vadavis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bush
Apr 29, 2026 -

Priority Toyota Springfield responded

Thank you for your feedback. While we're happy you find our service reliable, we apologize for the wait times and pricing. We value your input and hope to improve your experience with us!

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