Priority Toyota Springfield

The worst dealership The worst car dealership I ever been to. I went to buy 2015 Toyota RAV4 and trade my 2014 Toyota corrola Sport edition. It seems that the sales pers The worst car dealership I ever been to. I went to buy 2015 Toyota RAV4 and trade my 2014 Toyota corrola Sport edition. It seems that the sales person doesn't know what he was doing the whole time. Stan Gutierrez came to me and he time and I waited for 3 hours. The manager name Stan Gutierrez came and he told me my car worth $7,500 cause it has minor scratch. My car is 2014 sport edition fully loaded with Navigation System, Back Up Camera, sunroof, leather seat, alloy wheels And it has only 20,321 miles. I know my car is worth more than $16,000 and I went to his office and I showed him the Kelly Book Value & NADA the trade value is $16,000 and I'm asking him only to give me $13,000, cause it has minor scrach. When I ask him to show me how he came up with $7,500. I found out this guy put my car as LE model (which is Base Model) , roughly condition, $80,000 miles, what he did was he made all the change of computer to lower the value of the car down. When I conferted him, he trying to lie and make up excuses. He didn't think I know everything what he was doing. I won't recommend any one to go to this dealership. They will rip you off. More

No response for the customer i tray to reach the service for tow hurs I Ben transfer from operators mor than 10 times to the service and each time going to the voicemail I left i tray to reach the service for tow hurs I Ben transfer from operators mor than 10 times to the service and each time going to the voicemail I left the voicemail and nobody call back Even I call Mr Bob the manager I left him voicemail too didn't get response I am so disappointed My half a day is gone for that oil change More

Highlander Love Our new Highlander is clearly the best, most complete vehicle we have ever owned. It has so many features that attract our attention each time we ent Our new Highlander is clearly the best, most complete vehicle we have ever owned. It has so many features that attract our attention each time we enter the vehicle. While it is only inches longer than our 17-year-old Honda Civic, it is so large inside that it makes it so easy for me as a handicapped husband to get in and out with ease. We can't say enough about the Highlander. It is the one car from which we could not walk away. We would recommend Priority Toyota Springfield without hesitation to anyone interested in a truly remarkable vehicle and an unsurpassed car buying experience. Finally, a word about our salesman, Todd Carlson, who withstood our starts and stops, changes of minds, and made sure we got the vehicle we truly wanted. He was remarkable in every respect. We would recommend him to anyone looking for a quality vehicle. He is the best! He is friendly, knows about every vehicle on the lot, he is patient and completely professional. We simply cannot say enough about Todd Carlson, who we believe represents not only the present but the future for Priority Toyota Springfield More

New Camry Hybrid Todd worked his hardest to get the exact car I wanted for me. Todd is a full-service, friendly, no-pressure, knowledgeable, professional salesman. Exc Todd worked his hardest to get the exact car I wanted for me. Todd is a full-service, friendly, no-pressure, knowledgeable, professional salesman. Excellent! More

New Prius, great experience A really good experience all round; everyone was helpful and friendly, no pressure tactics, and the transaction was completed pretty quickly. Todd wa A really good experience all round; everyone was helpful and friendly, no pressure tactics, and the transaction was completed pretty quickly. Todd was helpful from our first online inquiry, through the test drive, and even assisted in getting the car home after the sale. We're very happy. More