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Proctor Honda
Tallahassee, FL
1,644 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 08, 2025
Great experience. My service writer Scott went above and beyond my expectations. He was knowledgeable, helpful and very professional. He kept me informed about the pro My service writer Scott went above and beyond my expectations. He was knowledgeable, helpful and very professional. He kept me informed about the process of my recall work, the results of my complete inspection and even repaired a minor issue with my seat. I also had him handle a last minute windshield wiper install just before I picked up my CR-V. All communications were quick and consistent with the issues discussed. He was a true professional and a pleasure to work with. Scott is an asset to the Proctor Honda family. More
by rbb
Employees Worked With
Scott Futch
May 05, 2025
Have done business with Proctor Honda several times over the past 25 years and each time has been a great experience. My salesperson, Terri Rutledge is absolutely amazing. She is very customer oriented an the past 25 years and each time has been a great experience. My salesperson, Terri Rutledge is absolutely amazing. She is very customer oriented and extremely detailed! More
by wvceagle
Employees Worked With
Richard Hanselman, Terri Rutledge, William Toth
May 01, 2025
The service was terrible. I had appt at 7:30 am didn't leave until 5:30 pm that's very unexceptable. Nobody was telling me nothing didn't offer me nothing. I even spoke with t I had appt at 7:30 am didn't leave until 5:30 pm that's very unexceptable. Nobody was telling me nothing didn't offer me nothing. I even spoke with the service manager his name was Zach. He had a nasty attitude. I wouldn't tell my worst enemy to visit proctor Honda for no reason. More
by Tina Holloway
Employees Worked With
Zach. Service manager , Scott Futch
April 26, 2025
My service advisor, William, was excellent. I am handicapped and William helped me with my Rollator, and made sure I got seated properly in the waiting lounge. He even checked on me during my w I am handicapped and William helped me with my Rollator, and made sure I got seated properly in the waiting lounge. He even checked on me during my wait to be sure I was okay. After paying he stored my Rollator in my trunk of the car. More
by Jjhamster3@aol.com
Employees Worked With
William
April 21, 2025
Terri Rutledge was terrific! Had a recall shortly after purchase. Had difficulty getting response to my calls from my service person, Wyatt Arrington . The recall problem was Had a recall shortly after purchase. Had difficulty getting response to my calls from my service person, Wyatt Arrington . The recall problem was Honda's but I had to arrange and pay one way for transportation from the dealership which was across town. My main complaint is that the 2 inch thick Honda manual is impossible to figure out for someone who isn't a tech ace. The pictures explaining steps to be taken are dark and not readable. Nothing is intuitive! Ridiculous. Makes me remember fondly my Prius/Hybrid which had a short printed version of easily understood instructions with clear statements and pictures of what to do. More
by turnbulm
Employees Worked With
Terri Rutledge, Wyatt Arrington
