
Proctor Honda
Tallahassee, FL
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Service My son purchased a civic si from them took the car for the first oil change 8:30 am appointment get the car back 2:30 pm no oil change been don. Spok My son purchased a civic si from them took the car for the first oil change 8:30 am appointment get the car back 2:30 pm no oil change been don. Spoken with service manager he stated that he never ask for oil change and he told him next time reed the service order. We filed a complaint against them with American Honda. An absolute disgrace never go back again More
Not Pushy in the Least Mike is the best car salesperson I have ever dealt with. My wife has severe motion sickness, and finding a car she could tolerate was very important Mike is the best car salesperson I have ever dealt with. My wife has severe motion sickness, and finding a car she could tolerate was very important to us. When I explained this to Mike, he pulled the car around, handed us the keys, and said, "Take it out and drive it for as long as you'd like." As soon as we were in the car, my wife turned to me and said, "We're buying our next car from this guy." We'd never heard of a salesperson just letting a customer take the car, but I think Mike recognized that this was a special situation. When we brought the car back, Mike asked how we liked it, and like any good salesperson, he suggested we buy the car that day. But when we said we'd have to think about it, Mike wasn't pushy at all. He gave us his card and asked us to call after we'd thought about it. It took us a few months to decide to buy the car, and when we went back, Mike made the process very easy. He offered a little more for our trade than the upper limit of the Bluebook trade-in value range, and the whole process went very quickly and smoothly. He even called a few days later and asked if the new car was working out well for us and told us to call if we needed anything. We really couldn't have asked for a better salesperson than Mike. We'll definitely be going back to him when we're in the market for a car again. More
Excellent Service Proctor Honda Service served me in a timely matter less than an hour for tire rotation and oil change. Always a pleasure doing business with Proctor. Proctor Honda Service served me in a timely matter less than an hour for tire rotation and oil change. Always a pleasure doing business with Proctor. More
Prompt and Exceptional I visited Proctor Honda to have service done on my vehicle for an airbag recall. I had a 7:30am appointment, and at 11:45am I got a call that the car I visited Proctor Honda to have service done on my vehicle for an airbag recall. I had a 7:30am appointment, and at 11:45am I got a call that the car was already ready to go! Everything was in order inside the car and I was very impressed with the promptness of the service. The only recommendation I have is to perhaps find a way to make coordinating the appointment more efficient. The lady at the dealership and I had to play phone tag for a few weeks before we finally talked. If there was a way to speak to someone right away rather than leaving a voicemail every time (for the recall) that would be helpful. More
Return We have enjoyed the friendly service of this dealership for several years. Having used others, we have compared them with PH, and this is the place to We have enjoyed the friendly service of this dealership for several years. Having used others, we have compared them with PH, and this is the place to which we return. More
Proctor Honda Service department Great experience with Proctor Honda Service department. Getting checked in and out was very fast and efficient. Staff was extremely friendly and hel Great experience with Proctor Honda Service department. Getting checked in and out was very fast and efficient. Staff was extremely friendly and helpful. Could not have been treated any better! More
Great Service, Even on an Old Car I drive a 2004 Honda Element, bought new from Proctor in 2004. They've been servicing my car ever since, and I appreciate the fact that they treat me I drive a 2004 Honda Element, bought new from Proctor in 2004. They've been servicing my car ever since, and I appreciate the fact that they treat me like a new customer! Pay attention to the service deals on their website, as well. Sheila Walker was great to deal with, but the van driver is my favorite. He makes the ride a pleasure! More
Excellent service I had a wonderful experience at Proctor Honda with Sheila Walker. I had to get my first oil change for my new car. She was quick and very helpful an I had a wonderful experience at Proctor Honda with Sheila Walker. I had to get my first oil change for my new car. She was quick and very helpful and kind. I highly recommend Proctor Honda to anyone. Mo Baker was my salesman and was extremely helpful. I was in need of a car very quickly since someone ran into my other car and totaled it. I haven't bought a new car in a long time and was nervous about it. It is a big step. Mr. Baker helped me through the process and quickly worked a deal where I could purchase the very model I had my eye on. Everyone has been very nice at Proctor Honda. Joanie Schindler sent an email immediately asking how everything went with my oil change and if I was satisfied. Thank you for a great experience. Samantha Bodiford More
Proctor Honda review Excellent experience. They drove me home after I dropped my car up and picked me up when it was ready. Above and beyond my expectation I would highly Excellent experience. They drove me home after I dropped my car up and picked me up when it was ready. Above and beyond my expectation I would highly recommend. More
Great service, even when busy I recently took my Honda CRV in for its usual service on a busy Saturday. Someone directed me where to pull in, and then told us to wait by our cars I recently took my Honda CRV in for its usual service on a busy Saturday. Someone directed me where to pull in, and then told us to wait by our cars for a service person. While I did have to wait a few minutes (it was about 9:00am on a Saturday, after all), once my turn was up, Zach helped me and was very friendly. He gave me an accurate time table for my service, and when it was a bit longer than I could wait for, he offered the services of their shuttle. Overall, this dealership has friendly employees, even under pressure. More