Proctor Honda

Proctor Honda is the Only dealership I have ever worked with that left me with a positive feeling. The entire process was no-nonsense and hassle free start to finish. I have purchased 2 cars from Mary Smit with that left me with a positive feeling. The entire process was no-nonsense and hassle free start to finish. I have purchased 2 cars from Mary Smith, both new and used, and was taken care of expertly. For my second purchase my situation left me with only 60 minutes to go from start to end of the signing process and both Mary and financing completed the process with no additional sales pressure, and on time. Proctor is the Only Honda dealership I will purchase from after negative experiences elsewhere. Proctor Honda is honestly the only dealership I have stepped foot on where I do not feel as though I will be taken advantage on from every angle, and that is genuinely appreciated. More

I am a first-time Honda owner, and this was my first experience with Proctor Honda. To begin with, I was pleased to find that my time was treated with great respect. I arrived when the doors opened at experience with Proctor Honda. To begin with, I was pleased to find that my time was treated with great respect. I arrived when the doors opened at 7:30, and I had to be at work by 8:30. I was greeted almost immediately by Zachary Fuller, who processed all the information within just a few minutes, and I was out the door a few minutes later in the shuttle. The driver, Billy, had me to work by 8:25. He was also kind enough to wait until the end of the day to pick me back up, so that I would miss as little work as possible. Upon my return, Zachary explained everything I needed to know thoroughly, and very patiently answered all my questions. I then paid my bill and was back on the road in no time. I was pleased, and impressed, by the overall courtesy and professionalism displayed by everyone I encountered. I rated the pricing as "good" only because I haven't researched the competitor's prices, so I don't really know how they compare. But my bill was well within, and even slightly below, my expectations, so I was pleased about that. Everything else was just great and I will certainly bring my Civic back for future servicing. More

This is our second Honda and we have always used Proctor Honda Service for all car service needs. The staff are attentive, polite and friendly. The over all atmosphere at Proctor Honda is very customer fr Honda Service for all car service needs. The staff are attentive, polite and friendly. The over all atmosphere at Proctor Honda is very customer friendly. More

Service was completed in a very quick and timely manner, and all employees I worked with were very professional, friendly, and courteous! We will absolutely return for future service needs. and all employees I worked with were very professional, friendly, and courteous! We will absolutely return for future service needs. More

LOVE my accord. Had it 3 years now. great service. great follow up. will never use another dealership. ever!! Terri Rutlege was very fair and easy to work with. Three years later she is still checking in wi follow up. will never use another dealership. ever!! Terri Rutlege was very fair and easy to work with. Three years later she is still checking in with me from time to time to be sure that I am satisfied. This NEVER happened when I bought my car elsewhere in the past. More

My wife and I over the years have done business and owned several Honda's and Acura's in Los Angeles. Great cars and great service!. I am pleased to report that my recent visit to Proctor Honda's Service Dep several Honda's and Acura's in Los Angeles. Great cars and great service!. I am pleased to report that my recent visit to Proctor Honda's Service Department also went very well. Honda is very smart indeed to breed brand loyalty through not just good sales but also excellent after-sales service. Paul Testa More

Always get great service. Oil change or repair. Never any probles with this dealership. All workers are friendly and helpful. Would recommed to any one. End. any probles with this dealership. All workers are friendly and helpful. Would recommed to any one. End. More

I have been going to Proctor Honda since estimated 1997 with my Honda Civic and have continuously received excellent customer service everytime. My current vehicle is a 2000 Honda CRV, 12 years old, and ru with my Honda Civic and have continuously received excellent customer service everytime. My current vehicle is a 2000 Honda CRV, 12 years old, and running great due to the quality of service and maintenance work Proctor Honda continuously provides. The service personnel are always polite, helpful, and extremely focused on ensuring the customer is always satisfied with their service. The waiting area is very comfortable. Thank You Brenda Lundberg More

I have purchased my last four vehicles from Proctor Honda, and I cannot say enough good things about them. All four cars were used, but each one lasted me a very long time. The service department has Honda, and I cannot say enough good things about them. All four cars were used, but each one lasted me a very long time. The service department has always been great - Rocky and Zach answer any questions I have in layman's terms. I also appreciate that they give realistic estimates about the amount of time each service will take. Billy Pierini is the sales rep I've worked with the most, and I really appreciate his help. He's a no-pressure kind of guy who makes it easy to look around and not get overwhelmed or stressed by the decision-making process. Billy also always takes the time to stop and say hello and make sure the car is still doing well when he sees me in the service department. Beyond all of that, I have to say that the team at Proctor were the biggest help I could have possibly had when my last Accord was totaled when someone ran a red light and hit me. They walked me through the process of what to expect from my insurance company and hers, and they provided me with ample documentation regarding the value of my car to make sure I got fair compensation to replace it. Their knowledge of my car and of the claims process was invaluable. There's not another dealership anywhere that I can imagine purchasing a car from. I trust Proctor to take care of me and ensure that I get a good, fair deal. More

Great Service, Great People. I enjoy my service visits, as they make sure you are comfortable and very people oriented. More like a family setting. as they make sure you are comfortable and very people oriented. More like a family setting. More