Proctor Honda

Clean, organized friendly dealership. Great inventory selection. Helpful and friendly staff. There appears to be a sense that they want to keep your business, for future new or pre-owned sales and servic selection. Helpful and friendly staff. There appears to be a sense that they want to keep your business, for future new or pre-owned sales and service. After sales follow up is good and keeping in touch with offers is great. More

I brought my 08 Honda Civic in to get some work done on the brakes. When I first came in to make an appointment, the Service Assistant Bryan Gorniak informed me that everything will be covered by warranty. the brakes. When I first came in to make an appointment, the Service Assistant Bryan Gorniak informed me that everything will be covered by warranty. He repeated the same on the morning I dropped my Civic off to be worked on and again when I called him on the phone later that day. Everything went smooth until I arrived at 5:30 that day to pick my car up and he handed me a bill for $180. At the same time he stated that the brake service was not under warranty despite the fact that he reassured me of that being the case several times before. While I was standing there trying to solve the issue, he repeatedly denied my claim lying right in front of me. I have never seen such disrespect from anybody in my life. The next day when I came to see the Don, the Service Manager, to address the issue the manager treated with a very rude attitude saying that he is not going to "deal with this fiasco" and then he turned around and walked away saying "well, I'm sorry" when I told him that I am a dissatisfied customer. That kind of an attitude is unacceptable especially from an employee who claims to have 18 years of experience. Furthermore, he totally supported his employee's claim that I have been informed of the charge for the service and attempted to place the blame on me. No customer deserves this kind of treatment and the manager had no right to patronize me based on my age (I am a college student). The manager also said that he has records of voicemails being left on mine and my mother's phone regarding the issue. No such voicemails have ever been recorded. I was forced to pay the $180 but what bothers me the most is the lies, disrespect and negative attitude that these two people treated me with! I don't think lying and disrespecting a customer are very good way to earn your business. For all I learned, the only thing Proctor Honda cares about is making money off you. I am never returning to Proctor Honda of Tallahassee for anything. They lost my business forever and I am not recommending this dealership to anybody. More

My husband and I were looking for a car to lease that had good gas milage. We arrived at the dealership late Friday evening. Mr. Fisher showed us cars we were interested in but since it was closing time in good gas milage. We arrived at the dealership late Friday evening. Mr. Fisher showed us cars we were interested in but since it was closing time invited us back on Saturday to test drive. He was knowledgeable on the cars we were interested in. He listened to what qualities I wanted, test drove the Fit and the Insight. Mr Fisher also allowed my husband to try getting his mobility unit in the back of both vehicles to make sure it fit--a very big necessity. When we decided on the Insight we were explored leasing options. We were treated very good. When we ran into a snag, we spoke with the Sales Manager and were assured we could make a deal. We were called Monday morning and we had the paperwork signed before twelve and I was on my way back to work in my brand new 2010 clear sky blue Insight which both my husband and I are enjoying. Many of our Church friends have enjoyed checking it out. More

We contacted several dealers on the internet requesting their best quotes. Proctor Honda's Thomas Oberman (Obie), replied and was just great to work with. Initial arrangements were made over thru emails, their best quotes. Proctor Honda's Thomas Oberman (Obie), replied and was just great to work with. Initial arrangements were made over thru emails, then over the phone. Each contact with Obie was a positive experience. Not only did Proctor offer us the best deal for our 2010 Crosstour, but Obie made sure every detail, from added accessories, detailing of the vehicle, and going over every asset of the car when we picked it up, was covered to our satifaction. He went above and beyond to have splash guards painted to match the cars exterior by a private individual. There was never any pressure or attempts to raise the cost. I made an offer; they accepted that offer. No bickering, no haggling, no problems, no hassles what so ever. More

To begin with. I hate car dealers and going to any type of car lot. Best dressed legitimate thugs you'll ever meet. However, Wes was the exception. I was expecting to be pressured, turned, handed over of car lot. Best dressed legitimate thugs you'll ever meet. However, Wes was the exception. I was expecting to be pressured, turned, handed over to another salesman, so I could folk out more money. Not Wes. Wes presented me with 3 down payment options and within those options I could choose different terms. At no time did he try and talk me into anything nor made me feel like I wasn't putting enough down. Wes gave me what I wanted, at the price I wanted and the car my wife fell in love with. I felt like I was in control of my purchase. Proctor Honda seems to have figured out that the days of car salesmen high pressure tactics don't work anymore. I highly recommend this dealership and more importantly Wes. More

i came in looking for a lease and got set up with a brand new 2010 hondo civic two door. I love it! It drives amazing and suites me well! the detailing made the car spotless and i was well informed of all th new 2010 hondo civic two door. I love it! It drives amazing and suites me well! the detailing made the car spotless and i was well informed of all the different parts of the car. it was a great experience! More

Very pleased with service. Their service was prompt, reliable, inexpensive, friendly and had a good atmosphere. I am very happy with my purchase. The car arrived sooner than we expected and the timing w reliable, inexpensive, friendly and had a good atmosphere. I am very happy with my purchase. The car arrived sooner than we expected and the timing was very good for what we needed. Mike was willing to help us find the perfect car. More

Terri Rutledge was a pleasure to deal with. She was very well informed about the models we were interested in, unlike some other salespeople at other dealerships, and answered all our questions. The casual, well informed about the models we were interested in, unlike some other salespeople at other dealerships, and answered all our questions. The casual, low-pressure atmosphere was appreciated. Terri made sure our new Honda Fit was properly prepped, set up, and delivered to us just as we had asked. More

The price I got it in was great. The customer service of all the workers were also great. They tend to be open minded about all the issuers and they work with you. I loved the car I got. It looks very neat all the workers were also great. They tend to be open minded about all the issuers and they work with you. I loved the car I got. It looks very neat (Honda civic 2010). I only thing I didn't like is they didn't give me enough for the trade in for my hold car. More

Mr. Grindberg was excellent. He found the car I wanted, including the color, and had delivered quickly. The dealership and the manufacturer have good reputations. Mr. Grindberg was excellent. He found t including the color, and had delivered quickly. The dealership and the manufacturer have good reputations. Mr. Grindberg was excellent. He found the car I wanted, including the color, and had delivered quickly. The dealership and the manufacturer have good reputations. More