
Proctor Honda
Tallahassee, FL
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I was in the market for a new SUV and had narrowed my choices to Honda, Chevy and Toyota. Of the three dealer in Tallahassee, Honda was the easiest to work with in the beginning. I decided to try the Int choices to Honda, Chevy and Toyota. Of the three dealer in Tallahassee, Honda was the easiest to work with in the beginning. I decided to try the Internet Car Pricing option to see how much easier and better the price would be. The Proctor Internet Sales Rep contacted me shortly after my inquiry and we started to discuss wants, needs and price, all was going well. I wanted to lease the new vehicle instead of purchase so we discussed this based on the total cost of the suv. He came back with a price that was a little high and we turned to negotiations. We were within a few hundred dollars of a final price, but he did not have the car on the lot and would have to search for it. I was looking for a Gold Pilot Ex Model with tan leather interior, sun roof and a few other add-ons. So I left and waited to hear back from him. I am a person willing to get the best price for what I want so I decided to reach out to some other dealers in the area, Thomasville, Jacksonville, Warner Robbins just to name a few. Most of the places I contacted did not have the color or style I was looking for. Proctor called me back and said that they couldn't locate the vehicle that I wanted. But I kept trying other dealers through their websites. Panama City Honda contacted me almost immediately after I sent them a message. They had the exact color, style and trim I wanted. So I began to negotiate and they came down to my price. I called Proctor to see why they couldn't find the car I wanted when Panama City (which is only a hour and half drive) had it and to see if they would be willing to match the price. The Internet Rep for Proctor basically told me to "go pound sand!" because they weren't interested in matching the price. I just couldn't believe they would lose a local sale over a few hundred dollars. Their attitude became "we are the only Honda dealership you should buy from no matter the price." I was shocked! Not only did Panama City Honda have everything I wanted but the vehicle actually had a few add-ons (cargo mat, sunroof visor) that they didn't charge me for. Plus, since I did all of my negotiations over the phone I was in and out of the dealership in a little over an hour! Unbelievable! As far as I am concern, I will never purchase a car from Proctor. More
My parents and I came in to but a new Honda Civic, and recieved amazing service! We had already done some looking around and by this point I new what I wanted. Phil at Proctor Honda let us take the lead a recieved amazing service! We had already done some looking around and by this point I new what I wanted. Phil at Proctor Honda let us take the lead and in a very short period of time I was test driving the car I new I wanted. This was merely my introduction to my new baby! Since my parents would be leaving the next day, Phil made sure to explain the warranty information to to me so that in their absence I could be sure my car got the best care as well as me. I discovered while I was there that I new a couple that worked there, only justifying that it must be a good place to be a part of. I left the dealorship with insurance, tags,and a clean, fueled up car happy as could be! I look forward to letting the team there insure that I enjoy my new car for a very long time and will most definitely recommend the Proctor team to anyone in the market for a new car! Thanks guys!! More
My "Very Bad" rating and the would-not-recommend reflects the way Wayne C dealt with me, Not the way Mary Smith has. Last fall, I'd test-driven an Insight, and Frank Johnson gave me his card. When I came in the way Wayne C dealt with me, Not the way Mary Smith has. Last fall, I'd test-driven an Insight, and Frank Johnson gave me his card. When I came in on Sat, Feb 13, needing to replace my '95 Corolla that had been totaled two nights before when a kid ran a stop sign, this Mr. C. greeted me at the door and told me F.J. had moved over to the Subaru site. When I asked him specifically how Consumer Reports rates the Insight alongside the Prius, Mr. C. said they rate them basically the same -- but later that day I checked and found out that they don't, not atall. When I went back in, I asked him about it and he mentioned this other clipping, from another source, that he'd given me, and acted as if Consumer Reports was so exotic that he hadn't ever gotten around to checking. More recently, of course, I saw several printouts of very recent info from the Consumer Reports website, simply sitting on the table in the customer-seating area for potential customers to pick up and read, emphasizing that the April New Cars issue of their magazine praises Hondas in general -- so I know that your sales staff can't be strangers to what Consumer Reports has to say. That's one complaint about a basic lack of honesty, and here's another: in dealing with Mary Smith, whom a friend highly recommended, I checked to make sure I could put at least part of my down payment on AmEx, as Mr. C. had assured me about a week earlier that I could, but she said it wasn't so. So please understand my disappointment when it came time to sign the actual paperwork and I saw that this guy who has twice been less than honest with me is apparently getting a share of the commission on my new Civic Hybrid. Good for him, I suppose. --D.M. More
This was my second time purchasing a car from your salesman Mike Greenberg at Honda Proctor and the experience was great both times. He and David Saba answered all of the questions we had about the v salesman Mike Greenberg at Honda Proctor and the experience was great both times. He and David Saba answered all of the questions we had about the vehicle, they also worked with us on finding the one that fix our needs. More
Mike Grindberg was very polite, answered all my questions, and assisted me in my selection of my car. Overall, I have a very pleasant experience. I would highly recommend this dealership and Mike questions, and assisted me in my selection of my car. Overall, I have a very pleasant experience. I would highly recommend this dealership and Mike Grindberg to my family and friends as a place to purchase ot lease a Honda car. More
It was an excellent buying experience made possible by sales person Ray Maguire, slaes manager Burt Price and business manager Mike Hagan. We drove the Pilot on Friday, received a great price quote from B sales person Ray Maguire, slaes manager Burt Price and business manager Mike Hagan. We drove the Pilot on Friday, received a great price quote from Burt on Monday and committed to buy the car on Tuesday. We requested running boards be installed and figured 2 or 3 days for the dealership to order and install them. When we went to fill out the paperwork and pay for the vehicle on Wednesday, we were totally surprised to find that the car was detailed ready for delivery. Ray and Bert made sure that the service department got the running boards and install them on Tuesday evening. Ray was great about explaining all the bells and whistles on our Pilot Touring model which I consider to be a rolling computer. The service department even set up our cell phones to the hands free system. Ray followed up with a phone call to me on the following Monday to answer any questions or concerns we might have about the SUV. We love our Honda Pilot, the deal we received and the way we were treated by the staff at Proctor's. When the need arises for another vehicle, Proctor Honda will definitely be our first stop. More
Mr. Maguire made an extra effort to find the car I wanted when it seemed there wasn't one available. Thanks to his hard work, I am now enjoying driving my new "Fit" and not having one because my 14 year old when it seemed there wasn't one available. Thanks to his hard work, I am now enjoying driving my new "Fit" and not having one because my 14 year old Civic needed to see the Honda doctor again. Thanks, Ray, for finding my red one. More
Wes Potter did a fantastic job of explaining the value of the Honda Accord, its impecable service record, and its excellent gas mileage. After purchasing multiple Hondas from this dealership over the last d the Honda Accord, its impecable service record, and its excellent gas mileage. After purchasing multiple Hondas from this dealership over the last decade, my wife and I are truly pleased with their attentiveness to detail, responding to our requests, and structuring the financial deal to our budget. A job well done by the Proctor Honda team! More
We were treated like gold and can honestly say the car-buying experience was enjoyable!! Everyone was very professional, courteous and listened to us to make sure we received exactly what we wanted. car-buying experience was enjoyable!! Everyone was very professional, courteous and listened to us to make sure we received exactly what we wanted. We particularly appreciated that no hard sales tactics were used. They acted more as resources and friends. We love Hondas and will definitely refer our family and friends to Proctor's for the same great experience we had!!! More
Proctor Honda is THE place to purchase a car. I sent an Proctor Honda is THE place to purchase a car. I sent an email to Proctor's to set up an appointment to test-drive one of their cars. Obie promptly Proctor Honda is THE place to purchase a car. I sent an email to Proctor's to set up an appointment to test-drive one of their cars. Obie promptly sent an email back and then followed it up with a phone call. I test-drove 10 different cars (pre-owned and new) over the next couple of days (they are closed on Sundays), and asked Obie approximately 1,001 questions. He was very professional, friendly, courteous and infinitely patient with all of my questions (and test-drives). There was no pressure at all to purchase a car, and I was able to take my time and concentrate on finding the car that would suit me the best. With Obie's help, I found the perfect Honda for me and I am very happy with the whole car-buying experience. When it came time to do the paperwork, my husband and I were introduced to Patrick Williams, who was also friendly and professional, and he very efficiently moved us through the buying process. Don't bother going anywhere else, just go to the best: Proctor Honda - and ask for Obie! More