
Proctor Honda
Tallahassee, FL
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Donny was very helpful and I enjoyed working with him on buying my new car. I also worked with him in 2006 when I bought my first Honda. Unfortunately, before I met with Donny, I did not experience great c buying my new car. I also worked with him in 2006 when I bought my first Honda. Unfortunately, before I met with Donny, I did not experience great customer service. The night I came to test drive the vehicle I was interested, my Mom and I were disappointed that 1) Donny was not even given the message that we were coming, and 2) we were basically ignored. It was much different from our first visit in 2006 when everyone at Proctor was great and the customer service from every person we encountered was wonderful. The manager even came to greet us in 2006. This time, though, no one payed us any attention. I was very happy to see Donny on the day I bought my car and very impressed, once again, with his knowledge and cheerful personality. Donny Young is a fantastic salesman and I hope that he will always be available for anything I may need when working with Proctor. More
I came to the dealership in the pouring rain with the intent of just looking. Terry was wonderful, and didn't mind going in the rain to retrieve the vehicles for a test drive. After 4 hrs of test driving intent of just looking. Terry was wonderful, and didn't mind going in the rain to retrieve the vehicles for a test drive. After 4 hrs of test driving, negotiating, and paperwork, I left with my new, post graduation car. Obie was very helpful with paperwork. Being a recent grad, I was weary of going to a large, well-known dealership, for fear that'd I'd get turned down, and not helped adequately with my purchase, but the team at Proctor Honda was just awesome. I'd recommend them to anyone...AND I LOVE MY NEW RIDE!! More
Smooth transaction. This was the 2nd Honda I have bought from them. I hope they can give me a low enough price on a Civic Ex-L to buy it for my daughter later this year.The only improvement would have been from them. I hope they can give me a low enough price on a Civic Ex-L to buy it for my daughter later this year.The only improvement would have been if AHFC would have offered me the lower rate I qualified for in December, but the dealer was unable to control that. More
This is the 2nd vehicle I have bought from Proctor Honda and specifically Mary Smith. She is very knowledgable, professional, personable and low key. She answers questions, offers suggestions and works ve and specifically Mary Smith. She is very knowledgable, professional, personable and low key. She answers questions, offers suggestions and works very well with the customer, making the purchase of a vehicle seamless and easy. The business office personnel are also very efficient and pleasant to work with. The rare visits that I have made to the service department have also been positive and professional. More
Everyone was super friendly and helpful with me. I was able to get my dream car at a good price and with lots of help. No one was pushy as most car dealerships have that stigma. I think that everyone hone able to get my dream car at a good price and with lots of help. No one was pushy as most car dealerships have that stigma. I think that everyone honestly wanted to see me walk out with a car that was right for me. More
Everyone at Proctor Honda was great to work with. Billy our Sales Representive was very knowledgeable of all the vehoicles we looked at. Everyone worked with us to get the vehicle and the price that we nee our Sales Representive was very knowledgeable of all the vehoicles we looked at. Everyone worked with us to get the vehicle and the price that we needed. Whenever we had a question or problem, we did not have to wait long for an answer Thanks for everything! More
Staff very friendly, internet pricing seemed to be just a lead in. Getting the internet price not an easy thing to do. Extended warranty pushed a bit to hard but that was the salesmans job. Overall the ex lead in. Getting the internet price not an easy thing to do. Extended warranty pushed a bit to hard but that was the salesmans job. Overall the experience was a good one and I am very satisfied with the car More
The salesperson was very friendly, and helpful. The whole process was handled with respect for my time and comfort. Thre wasn't alot of waiting around and the vehicle was serviced while the paperwork whole process was handled with respect for my time and comfort. Thre wasn't alot of waiting around and the vehicle was serviced while the paperwork was being handled. We were made comfortable while things were being done. More
I was simply taking my 2007 Honda Accord off lease and purchasing it. I was pleasantly surprised how great the customer service was offered by both the finance person and Terri Rutledge. I will buy my n purchasing it. I was pleasantly surprised how great the customer service was offered by both the finance person and Terri Rutledge. I will buy my next Honda from her and as a banker in Tallanassee I plan to make referrals to her & Proctor Honda. More
I bought a "certified" used vehicle last September. They consistently missed basic things when checking the vehicle through the "certification" process. I think this dealer is a big organization that lost i consistently missed basic things when checking the vehicle through the "certification" process. I think this dealer is a big organization that lost its tracks in the quality assurance/quality control process. It was also apparent to me that the sales person staff and their service department don't communicate well and/or don't like each other. Again, is a full organization that has gone too big (a Tallahassee region almost monopolystic attitude towards customers) and lost sight of the important issues that really matters to clients: Provide good quality product at a competitive price with good service. More