
Proctor Honda
Tallahassee, FL
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The was one of the most pleasant car buying experiences. The Sales person David tried to anticipate your questions before asked. Provided much information and followed up the following morning to verify sat The Sales person David tried to anticipate your questions before asked. Provided much information and followed up the following morning to verify satisfaction. David ensured me that if there were any additional questions or concerns that needed to be addressed he was there to help. More
Mr. Young is a true professional in every sense of the word. He works hard at satisfying the customer. He goes the extra mile to ensure that the customer is happy and satisfied with the vehicle that is word. He works hard at satisfying the customer. He goes the extra mile to ensure that the customer is happy and satisfied with the vehicle that is being purchased. He is definitely an assest to any dealership. More
Everyone at the dealership was very friendly and helpful. They gave me a great price on my 2009 Honda Civic LX. Wes, especially was very nice and helpful since it was my first time purchasing the car. He ans They gave me a great price on my 2009 Honda Civic LX. Wes, especially was very nice and helpful since it was my first time purchasing the car. He answered every question I had and went through everything slowly so that I understood it. I would definitely recommend this dealership to someone! More
Doug has always been our "go to" guy for Hondas ... he's thorough and listens carefully to make sure we get the Honda that fits our needs. This transaction was no exception. We leased a Honda Accord 4DR for thorough and listens carefully to make sure we get the Honda that fits our needs. This transaction was no exception. We leased a Honda Accord 4DR for the price we had budgeted and are very pleased. More
I read this website, and I decided to go to this dealer and buy my new car. I was expecting a good service from them. However, I was soooooooo disappointed the service they provided me. I was ready to sign and buy my new car. I was expecting a good service from them. However, I was soooooooo disappointed the service they provided me. I was ready to sign and finish everything and get a car and leave, but the financing place gave me a lot of trouble, and I've been waiting for a phone call from Proctor for two days now. I understand that Proctor does not have any control over the financing area; however, they never even called me and let me know what was going on. I had to call them twice and ask them what was going on. If they say they will call you by 10 am next day, they HAVE to call you, right? Because I was expecting a call whole day!!!! It's not like I am just sitting at my house doing nothing. I had very important meetings to go to. I was not even sure if I had to find someone to go to those meetings for me because I didn't know when Proctor was going to call me and go there to get a car! You don't just leave people like this!!!! I wonder how they are rated #1 in GA and FL!!!! My friend is interested in buying an accord, but I would not recommend him to buy his car from this place. More
We couldn't have had a better experience! After discussing our specifications for my new car on Tuesday, Ray had it picked out and ready to go when we met on Saturday morning. He's been our salespe discussing our specifications for my new car on Tuesday, Ray had it picked out and ready to go when we met on Saturday morning. He's been our salesperson for 10 years and continues to follow up periodically just to see how things are going. Customer service at Proctor Honda is a #1 priority in sales AND in the service department. More
The sales experience was wonderful. No high pressure sales tactics, just good customer service. We received a fair price for our trade-in, and a good price on the car. When we picked up the car on the sales tactics, just good customer service. We received a fair price for our trade-in, and a good price on the car. When we picked up the car on the day of purchase, the car was clean with a full tank of gas. Very good customer service! Mary was wonderul to work with and I would highly recommend Proctor Honda! More
Mark Poole made my visit to Proctor Honda so easy. I live 2 1/2 hours from Tallahassee. He quoted me a price over the phone and when I finally got there the price was still the same. He helped my car live 2 1/2 hours from Tallahassee. He quoted me a price over the phone and when I finally got there the price was still the same. He helped my car transition so much simpler to include setting up my daughter's car seat in my new vehicle. THANK YOU MARK!!! THANK YOU PROCTOR HONDA!!! More
I went to Proctor Honda looking for a 2009 Pilot, everyone I ran across was very polite. I scheduled a test drive via email and when I showed up Michael Grindberg was ready and we took a drive and I everyone I ran across was very polite. I scheduled a test drive via email and when I showed up Michael Grindberg was ready and we took a drive and I left, there was no pressure and he did not question me albeit he did answer all of mine. I came in the next day and told him what I wanted and he brought it over for my inspection and we started the process. Before he looked at my trade in he asked what I expected to get for it and I told him a range. When he came back the trade in value was higher than my expectation which was a surprise and showed me that they were honest so I knew I would buy their product. One gentleman even made me some coffee while I was with the finance officer, he noticed that I was interrupted while making my coffee so he asked how much sugar and creamer and brought it to me. They did not stick me in a cubicle; I felt free to roam around while waiting and I did. The receptionist had copies of a crossword puzzle at her desk and they have snacks and drinks. All in all it was a great experience and I would highly recommend it to even the most skeptical car buyer. More
My fiance, Heather Harris, and I visited Proctor Honda in 2008. We purchased a pre-owned, certified CRV. Mark Poole helped us with the purchase and really put us at ease while we were there. Mark treated 2008. We purchased a pre-owned, certified CRV. Mark Poole helped us with the purchase and really put us at ease while we were there. Mark treated us like people, not a "sale". Much different than car salesmen we've dealt with in the past... you know the kind... beads of sweat rolling down their foreheads, the "pitch", and the impetuous approach that can be such a turnoff to regular everyday people like me and Heather. We'll be back to see Mark for our next vehicle. The Service department perpetuates the positive experience we've had with Proctor Honda. Rocky and James (and the rest of the staff) take the time to explain what the car needs when we bring it in for service while helping work with the warranty to make sure things are covered. There aren't many service dpartments that will take the time to do that for customers, especially in such a fast-paced environment. Again, they treat us like people... keeps us coming back. Plus, we get to say hey to Mark! Endless thanks, Heather Harris (soon to be Teter) and Ryan Teter More