Proctor Honda

Well, in the past I was happy with this dealership. But today I had what the scheduler explained was “standard service of oil change, checking fluids and tire rotation” for my 2022 CRV with 18,000 mile But today I had what the scheduler explained was “standard service of oil change, checking fluids and tire rotation” for my 2022 CRV with 18,000 miles which turned into changing brake fluid and differential fluid to the tune of over $400.00. I asked why the brake and differential fluids were changed at such low mileage and it was explained that the differential fluid change was standard for cars with unusually high risk driving (my words as at 78 I cannot recall the exact verbiage). I will NOT BE BACK! More

I came 15 mins late they cancelled my servit appointment. Scheduled another appointment, came 30 mins early. After 2 hours they say. Our server is down and they can’t do recall software updates. Horrible cus Scheduled another appointment, came 30 mins early. After 2 hours they say. Our server is down and they can’t do recall software updates. Horrible customer service More

Had another great buying experience at Proctor Honda. I have purchased 3 vehicles since 2013 and Mike Grindberg has sold all 3 to me. Always an excellent experience with great service. If I go for 4 I I have purchased 3 vehicles since 2013 and Mike Grindberg has sold all 3 to me. Always an excellent experience with great service. If I go for 4 I go to Proctor and Mike. More

Easiest car buying experience ever! Mary is a well of knowledge, professional, helpful, and made me feel that I was I great hands. I will recommend her again and again. The product spec Mary is a well of knowledge, professional, helpful, and made me feel that I was I great hands. I will recommend her again and again. The product specialist was very helpful and friendly. The Financial Manager was tops. I loved that this dealership did not have the usual pressure and condensing attitude! I will buy here again. Thank you all. More