Proctor Honda

Extremely pleased with customer service from Bruce Ford! I have found Bruce to be very honest. He is very efficient in getting my car’s service needs completed (with and without scheduled apts). I have only I have found Bruce to be very honest. He is very efficient in getting my car’s service needs completed (with and without scheduled apts). I have only had positive encounters with him & feel he does a great job for your service department. More

Went in for an oil change but they found 2 nails in a tire with low pressure. Unexpected cost but they were able to fix it at a reasonable cost and were able to fix all dealer recalls. Nicely done by M tire with low pressure. Unexpected cost but they were able to fix it at a reasonable cost and were able to fix all dealer recalls. Nicely done by Ms. Sheila Walker!! More

Bruce assisted me, he was very helpful & patient, I’m a senior citizen, so he explained service required & cost of the work to be done clearly senior citizen, so he explained service required & cost of the work to be done clearly More

My battery was on its last leg and being under three yrs old with only 27,800 miles it was covered under the warranty. They asked that I come back the next day which I did and they had it finished within t old with only 27,800 miles it was covered under the warranty. They asked that I come back the next day which I did and they had it finished within three hours. They had to put it on a machine to verify it was a bad battery fir the warranty. All people I had contact with were great, very professional! More

Great experience! Sheila stayed on top of the special order from start to finish. She’s great to work with! Very efficient and great personality! order from start to finish. She’s great to work with! Very efficient and great personality! More

Timliness in finishing job was in line with estimate. The quality of work and helpfulness of staff was excellent. I will probably buy another Honda from them. The quality of work and helpfulness of staff was excellent. I will probably buy another Honda from them. More

I got excellent service and customer care even though I had messed up my appointment. They were very up front with me about cost and wait times. had messed up my appointment. They were very up front with me about cost and wait times. More

We bought our first Honda from Proctor 20 years ago. That Accord is still going strong. When our daughter wanted to buy her own car, of course Proctor came through. Great cars. Great service. William and JR Accord is still going strong. When our daughter wanted to buy her own car, of course Proctor came through. Great cars. Great service. William and JR were helpful and patient as my teenage girl bounced around indecisively. More

My husband and I took our vehicle to Proctor due to a recall notice. Upon entering the service department, NO ONE acknowledged us. We just stood there like we were ghost. We walked to Parts and asked for recall notice. Upon entering the service department, NO ONE acknowledged us. We just stood there like we were ghost. We walked to Parts and asked for the Service Department. The gentleman directed us back to the area which we had left. We again stood there until a lady who had returned from outside ask if we had been helped. Yes, we are BLACK. However, this is not the way to operate a business. We do have a Honda, but personally, I am a Nissan Girl. We would have never been treated that way at Kraft! More

I took my Honda for new tires and an oil leak. Mr. Chris Glaze recommended the best tires and fixed my oil leak great job. Glaze recommended the best tires and fixed my oil leak great job. More