Proctor Honda

Had a great experience working with Robert Cox at Had a great experience working with Robert Cox at Procter Honda. Courteous, knowledgeable, and non pressure. Would recommend to anyone looking for a Had a great experience working with Robert Cox at Procter Honda. Courteous, knowledgeable, and non pressure. Would recommend to anyone looking for a vehicle. Great selection. More

From sales to service Proctor Honda is the place to go! The Honda brand is reliable and I have only needed routine maintenance. The techs are top notch and get you back on the road quickly. The customer The Honda brand is reliable and I have only needed routine maintenance. The techs are top notch and get you back on the road quickly. The customer service is the best; always friendly and willing to work out any problems that arise. More

Bruce in the service department was excellent. I brought my car in for service and the service was completed in great time. All of the service staff were friendly and professional. my car in for service and the service was completed in great time. All of the service staff were friendly and professional. More

They were on time fast efficient courteous and thoughtful I would definitely return to the Honda dealership to have my car serviced this reading service is too particular I don't like it. Requiring 25 words I would definitely return to the Honda dealership to have my car serviced this reading service is too particular I don't like it. Requiring 25 words is ridiculous More

Honesty and Integrity Proctor Honda has continued to demonstrate their honesty and integrity for sales and service. They even continue to provide excellent customer servic Proctor Honda has continued to demonstrate their honesty and integrity for sales and service. They even continue to provide excellent customer service to customers who may move out of the area and call back for advice. More

what exactly does a warranty do? I purchased a 2019 Honda Ridgeline with an extended warranty. Thus far, I'm beginning to wonder whether the warranty was just a sales scam. As far a I purchased a 2019 Honda Ridgeline with an extended warranty. Thus far, I'm beginning to wonder whether the warranty was just a sales scam. As far as I can tell, the dealership doesn't actually do repairs. Well, the next piece of news was that bumper to bumper coverage didn't include a couple items. For example, unexplained windshield cracks were not covered. The excuse was that it must have been physical damage. I was given the advice to drive to the dealership and wait for an assessment to be made. The last time that I went for an "assessment," I waited hours for the assessment to be made. Well, the optics here are not great. There was more time given to waiting on hold and then being told that bumper to bumper wasn't exactly bumper to bumper. I guess that that the excuse is better than the warranty. I'm left wondering how many excuses can be used to not honor an extended "bumper to bumper" warranty. I think that it probably makes more sense to get as little warranty as possible since it doesn't mean much to have a warranty. More

Sold me a lemon, have spent $5k in 2yrs on engine probs I bought a Honda Odyessy thinking it was a smart buy that would last a long time and provide my wife with safe, reliable transportation for her and ou I bought a Honda Odyessy thinking it was a smart buy that would last a long time and provide my wife with safe, reliable transportation for her and our three young children. BIG MISTAKE. I got taken advantage of. In a little over two years, I've put more than $5k into fixing the engine. I spent thousands at the Proctor Honda service center after exhausting all other options. The person assigned to me knew exactly what was going on. My experience left me with the distinct impression that selling over-priced cars, fooling customers into spending more than the list price, and then roping them into their over-priced service center is normal business. Ripping off one person is too many, in my opinion. I would strongly consider exploring all other options before ever risking what we've been through, especially as we've dealt with it during COVID-19. It's been a painful money trap for me and my family. It's taken food off my table. Please be very careful More

Great dealership. We have two Honda”s and love them. The Proctor folks communicate well and make it easy to maintain our cars! We are so happy with our new CRV Hybrid!! Proctor folks communicate well and make it easy to maintain our cars! We are so happy with our new CRV Hybrid!! More

Terrific Car Shopping Experience! Thank you to Robert Cox who helped me with my car purchase. Very knowledgeable and patient throughout the process!! Proctor Honda has a super team of Thank you to Robert Cox who helped me with my car purchase. Very knowledgeable and patient throughout the process!! Proctor Honda has a super team of professionals! More

Billy Toth was professional, great knowledge and friendly. He has help me several times purchasing cars before. I will be asking for his assistance again and again. friendly. He has help me several times purchasing cars before. I will be asking for his assistance again and again. More