
Proctor Honda
Tallahassee, FL
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Customer service Outstanding service department., Very efficient and respectful of your time. Check-in experience always goes smoothly and check-out is equally as smo Outstanding service department., Very efficient and respectful of your time. Check-in experience always goes smoothly and check-out is equally as smooth. Always pleased with the service I receive. . More
They are really Nice people, friendly environment and very helpful ESP Greg. He did so many enquiries to make the deal happen. . Will certainly recommended. very helpful ESP Greg. He did so many enquiries to make the deal happen. . Will certainly recommended. More
Customer service and treatment Outstanding!!! I was very satisfied with the service, from making the appointment, the short wait in the very customer-friendly waiting area, and handling of the pay I was very satisfied with the service, from making the appointment, the short wait in the very customer-friendly waiting area, and handling of the payment of service by Mr. Chris Glaze. My wife and I were very satisfied this morning. Thank you! More
LOVE MY CAR! I came in 2 days in a row to look for a 2018 Accord. I loved the way they drove but wanted to explore more options & brands. The second day I drove t I came in 2 days in a row to look for a 2018 Accord. I loved the way they drove but wanted to explore more options & brands. The second day I drove the red 2019 2.0 which did it for me, plus it had been reduced in price. William came in early the next morning to expedite the purchase process, as time was important for various reasons. Everything went smoothly & I LOVE my new car😍😍😍 More
Excellent service Everyone was professional and friendly from beginning to end. I was given an estimate prior to my appointment and a call with updates. I will continue Everyone was professional and friendly from beginning to end. I was given an estimate prior to my appointment and a call with updates. I will continue to use their services and highly recommend it. More
Routine Oil Change Have been working with Zach as a service writer for more than a decade. The relationship we have is excellent. He keeps me informed about tires brakes Have been working with Zach as a service writer for more than a decade. The relationship we have is excellent. He keeps me informed about tires brakes and other routine work. If he says it is time we do the required repair. Honest, trustworthy, professional are but a few adjectives that describe him. We drive Honda for the vehicle we service at Proctor Honda because of Zach. More
Awesome Experience Great customer service, showed me exactly what I was looking for, made the deal and I was on my way!! Best car buying experience ever! Great customer service, showed me exactly what I was looking for, made the deal and I was on my way!! Best car buying experience ever! More
Service department for daughter in college My daughter is a freshman at fsu and her car had damage to parking brake. She brought car in with no appointment and Zach in service explained he woul My daughter is a freshman at fsu and her car had damage to parking brake. She brought car in with no appointment and Zach in service explained he would have a technician check the vehicle as soon as he got an opening, but it would be a few days before they knew what parts were needed to fix the car(2015 Honda Fit). Zach called me Tuesday with the estimate ($310) and began the work. The car was ready the next day (Wednesday) and the estimate was the correct amount to fix the damage. I paid over the phone, as we live in Brevard County, and my daughter picked up the car no problem. Having a trustworthy Honda repair shop for kids in college so close is a benefit for all the colleges in Tallahassee. More
Traveling, car needed immediate attention. Every person encountered was kind, helpful, and courteous. Offers to order food as we had not eaten. Service person Drew stayed late to get new tire Every person encountered was kind, helpful, and courteous. Offers to order food as we had not eaten. Service person Drew stayed late to get new tires on the car. Sheila started the ball rolling with service department and then offered snacks, water, coffee, and a comfortable place to wait. Arrived from the road, problem diagnosted, problem solved, and back on the road. More
Routine oil change and B1 check I drove up as a walk-in customer. I was greeted and helped promptly and effectively. The service was completed more quickly than expected, and the c I drove up as a walk-in customer. I was greeted and helped promptly and effectively. The service was completed more quickly than expected, and the check-out and payment process was a smooth one. More