Proctor Honda

Mildly insulting and inefficient I came in at 8 am on a Saturday expecting a quick in and out. I waited about 15-20 minutes to be told that there was a slow leak and that it would b I came in at 8 am on a Saturday expecting a quick in and out. I waited about 15-20 minutes to be told that there was a slow leak and that it would be 5 or 10 minutes. 30 minutes later, I went in and asked where the truck was since I was originally told that it would be only a very short wait. After another 5 or 10 minutes later, I was told that it would be another 30-45 minute wait. I was given an explanation that some tires are more difficult than others to fix. After all, there was a puncture by a nail and that can be a long wait! The service person said that I should be patient. I'll be leaving here about 10 am. Probably won't do tire work at Honda Proctor again. Do the work efficiently or apologize for the long wait. 2 hours for a slow leak on brand new tire? Not impressive and not again. I don't know the service tech so I put in the service department manager. More

Assessment of service experience Great service experience everyone was courteous and professional including the shuttle driver . The repair was done quickly and I was picked up by the Great service experience everyone was courteous and professional including the shuttle driver . The repair was done quickly and I was picked up by the shuttle driver and taken to the dealer in a timely manner. More

Outstanding Customer Service Proctor Honda has a friendly and dedicated staff that goes above and beyond to make sure you can get the right vehicle that fits your needs. I visi Proctor Honda has a friendly and dedicated staff that goes above and beyond to make sure you can get the right vehicle that fits your needs. I visited the dealership later in the day and the staff was more than willing to help me look at vehicles on their lot despite closing soon. They worked with me to make sure I could get the car I wanted and also one that fits within my budget. Outstanding service all around. More

Great customer service at Proctor Honda I always have my Honda serviced at Proctor Honda because I know that the service representatives will make sure that all my questions are answered and I always have my Honda serviced at Proctor Honda because I know that the service representatives will make sure that all my questions are answered and the bill is thoroughly explained. Everyone in the service department and the shop foreman are friendly, ready to solve any problem and always courteous. Instead of it being a chore to maintain my vehicle, it is a very pleasant experience. More

Best sales person I had Greg as a sales representative, he went above and beyond his powers to make sure I had everything I needed and was looking for in a vehicle. I c I had Greg as a sales representative, he went above and beyond his powers to make sure I had everything I needed and was looking for in a vehicle. I cannot thank him enough for making sure everything went smooth. If there where more than 5 stars for a review I would give them to him. More

Always Great Service If you are looking for a great Honda dealership, look no further. Proctor Honda makes sure your Honda is road worthy and reliable. Thanks Proctor Hond If you are looking for a great Honda dealership, look no further. Proctor Honda makes sure your Honda is road worthy and reliable. Thanks Proctor Honda! More

Fair pricing Did internet research before we bought a new CRV and discovered the sales staff was receptive to what we found. All in all, we did better with Proctor Did internet research before we bought a new CRV and discovered the sales staff was receptive to what we found. All in all, we did better with Proctor Honda than other dealers within 300 mile travel area. Also, after having purchase 5 Hondas in recent past, Billy and Stuart gave us the best presentation of all the features the new car offered. More

Oil Change and Tire Rotation I really enjoyed my walk-in Oil service experience at Proctoring Honda with Mr. Bruce Ford. He logged in my vehicle for an oil change and tire rotatio I really enjoyed my walk-in Oil service experience at Proctoring Honda with Mr. Bruce Ford. He logged in my vehicle for an oil change and tire rotation and it was serviced within an hour. He also explained all of the items that were checked. More

Van Back for Service Thanks Honda for the many years of service. It is always a pleasure to come to service day and be welcomed by all friendly smiles from everyone workin Thanks Honda for the many years of service. It is always a pleasure to come to service day and be welcomed by all friendly smiles from everyone working during that day. Keep up the good work Honda team! More

Required service This dealership’s service department is great! They are very efficient, courteous and have great amenities for their customers. When service is comp This dealership’s service department is great! They are very efficient, courteous and have great amenities for their customers. When service is complete including a car wash, they go over the report with you. More