Proctor Honda

Jason was very courteous and profession. He provided great. I came in because of a recall letter received on my 2017 Honda Accord Sedan. While I was there my husband spoke with Jason on the phone about another I came in because of a recall letter received on my 2017 Honda Accord Sedan. While I was there my husband spoke with Jason on the phone about another concern he has with the vehicle. Although I was there for the recall issue, however, Jason also address my husband concern. He was courteous and very professional. Great customer service was provided. More

Software update: safety recall My Service Consultanr, Sheila was attentive and helpful. When I had a post service tech issue she called Neal to help out. If Proctor management woul My Service Consultanr, Sheila was attentive and helpful. When I had a post service tech issue she called Neal to help out. If Proctor management would make it easier to get to service instead of a recording, I would provide 5 Stars More

Maintenance This review was given a 5 because it was clean very hospitality polite great greeting and energy they answer your question as well as go over what’s This review was given a 5 because it was clean very hospitality polite great greeting and energy they answer your question as well as go over what’s going on with your car and what they have done More

Friendly and Fair Greg was a fantastic salesman who really hustled and was a pleasure to work with. I would highly recommend him to friends and family looking to purch Greg was a fantastic salesman who really hustled and was a pleasure to work with. I would highly recommend him to friends and family looking to purchase a new vehicle. More

My visit was a good experience. Service done quickl. I I was pleased with this service trip. The Service Consultant Chris Glaze was a joy to work with. Went exactly as it should and I was on my way. Love I I was pleased with this service trip. The Service Consultant Chris Glaze was a joy to work with. Went exactly as it should and I was on my way. Love our Honda Accord. More

Sales and Service Excellence Terri Rutledge and Mike Grindberg are true professionals and helped my mom with her 4th Honda in 15 years. They made her experience easy and the deliv Terri Rutledge and Mike Grindberg are true professionals and helped my mom with her 4th Honda in 15 years. They made her experience easy and the delivery special. She’s 90 and still going. Thanks Proctor Honda for your care. “Customers don’t care how much you know, until they know how much you care”. More

Professionalism of salesperson & staff My experience at Proctor Honda was very positive, warm and the staff’s approach was very professional, but not overbearing. All of the staff appeared My experience at Proctor Honda was very positive, warm and the staff’s approach was very professional, but not overbearing. All of the staff appeared busy serving other customers on a Saturday afternoon. I walked out of the lobby area, got in my car and thought “perhaps i’ll come back at a time they’re likely to be less busy.” I also felt that at least someone could have said, “ someone will be with you shortly, I apologize for your wait.” As I was pulling off in my car, a saleswoman (Allie) appeared, and I rolled down my window, we exchanged information. I felt a lot better. When I went back into the dealership 2 days later, a different salesperson approached me. But because of Allie’s warmth towards us on Saturday, I expressed to the salesman that Allie is who I wanted to see. She, in my opinion, earned the opportunity to sell us a vehicle. As they say, the rest is history. We made a purchase on Tuesday. I like the fact Allie (saleswoman) wasn’t overbearing, but was warm, courteous and helpful. The fact that she didn’t let us leave the lot without making contact with us left a positive impression. The one negative was that while the vehicle was new, the wash/detailing and cleaning of the tire rims and etc was lacking to say the least. My wife had to request the suv be washed/cleaned again because the initial job was poorly done at best . More

Great service Friendly & helpful. Very knowledgeable staff that goes above & beyond what is necessary. I had an oil change and my tires rotated. The young man wh Friendly & helpful. Very knowledgeable staff that goes above & beyond what is necessary. I had an oil change and my tires rotated. The young man who checked me in also removed a stain from my leather seat and printed off the description of the product that he used so I could order some. More

Service I am always greeted by friendly employees. I never have to wait too long. Jason is my service manager and is a asset to Proctor Honda. I am always greeted by friendly employees. I never have to wait too long. Jason is my service manager and is a asset to Proctor Honda. More

Recent tire replacement When I went for my appointment ( online appointment) received well by employees. Chris explained everything about the service and in a day he was ab When I went for my appointment ( online appointment) received well by employees. Chris explained everything about the service and in a day he was able to get it done. More