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Proctor Honda
Tallahassee, FL
1,644 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 22, 2018
Perfect-as usual This dealer has a great service department, from the moment you drive up until you leave. Staff are extremely knowledgeable and patient. A total pleas This dealer has a great service department, from the moment you drive up until you leave. Staff are extremely knowledgeable and patient. A total pleasure. More
by Dana921
Employees Worked With
Bruce Ford
August 21, 2018
Proctor Honda Excellent service and repair! Everyone is friendly and very professional. I would not take or trust my car to anyone else. I would highly recommend Excellent service and repair! Everyone is friendly and very professional. I would not take or trust my car to anyone else. I would highly recommend. More
by Jimmie
Employees Worked With
Jacob Moreno, Sheila Walker
August 20, 2018
Proctor Honda has the worst service department ever. The service received today reminds me why I do not service my car there. Despite the car being under warranty, I purposely let the issues pile u The service received today reminds me why I do not service my car there. Despite the car being under warranty, I purposely let the issues pile up, as past experience since the purchase of my 08 Accord were never great. Since I had been receiving endless reminders of a recall, I finally decided to take the car in. Gave them a laundry list of issues with my car. After a few hours, I receive a phone call from Jason. Not surprising, the only issue fixed was the recall. The excuse, we couldn't replicate any of the issues. When I asked how much effort was put into it, I was told that the mechanic has a family to feed; therefore, he can't be tied up on one car. Just within the Proctor Dealership, I have owned a Honda and an Acura, and for business, a Subaru. I have nothing but great things to say about the service departments for Proctor Acura and Proctor Subaru, but unfortunately I can say the same about Proctor Honda, which has the worst service department ever. After picking up the car, and while heading back to work I started reading the findings to my laundry list. Not surprisingly, the person that checked me in (not Jason as he was nowhere to be found for my 8:30am appointment) did not accurately write down what I was in for. The most concerning items outside of the recall were: 1) I indicated that about 1/10 times the Backup Camera comes up Black and White, and then after a few seconds it changes to color. The service order says: “Backup Camera Display Blank”. Findings: Could not duplicate customer concern (uhhmm, I wonder why the mechanic can't duplicate the issue) 2) I indicated that about 5/10 times the passenger side sliding door was either not closing properly (i.e. latching) or the door sensor needed to be adjusted as the car would start beeping while moving and I would have to disable the automatic door for the beeping to go away. The service order says: “Passenger side rear sliding door will not lock” (Again, uhhmm wonder why the mechanic can't duplicate the issue) So obviously what I brought the car in for was not inspected as the service advisor did not accurately relay the message. Once again, I wasted my time at Proctor Honda. More
by NotHappyHondaOwner
Employees Worked With
Jason Ison
August 17, 2018
Great dealership- excellent service department Always take my Honda’s to Proctor Honda for service as they always provide me with full details of any work that was done. I trust them 100% with my Always take my Honda’s to Proctor Honda for service as they always provide me with full details of any work that was done. I trust them 100% with my vehicles! More
by Jlove
Employees Worked With
Great guy in service - can’t recall his name - pleasant se look it up. He was super pleasant at the very early hour of my appointment- and just as nice at the end of the when i
August 16, 2018
Bought new CRV Billy Pierni goes above to serve. Great experience. He came in today while he had been injured to make sure we were taken care of. Billy Pierni goes above to serve. Great experience. He came in today while he had been injured to make sure we were taken care of. More
by debraboucher
Employees Worked With
Billy Pierini, Joanie Schindler
August 12, 2018
Service Great service! I had just moved to this area and needed brake repair. They worked me in on a Saturday. Thanks so much for the repairs. Great service! I had just moved to this area and needed brake repair. They worked me in on a Saturday. Thanks so much for the repairs. More
by Honda2013
Employees Worked With
Sheila Walker
August 07, 2018
Always Reliable Thanks for the quick service. Staff is always friendly and helpful. Work was completed fast and Bruce gave me all the information I needed to know. Thanks for the quick service. Staff is always friendly and helpful. Work was completed fast and Bruce gave me all the information I needed to know. More
by MrSears51
Employees Worked With
Bruce Ford
August 05, 2018
recalls air bag and other recalls. quick intake in the morning. called when completed and on time. quick pickup . no charge for recalls. would recommend and r air bag and other recalls. quick intake in the morning. called when completed and on time. quick pickup . no charge for recalls. would recommend and return for additional service More
by tig23
Employees Worked With
no, Zach Fuller
August 03, 2018
Routine service visit I had an appointment for an oil change and the dealer recommended service. When I arrived I was greeted promptly and asked how I could be helped. I ex I had an appointment for an oil change and the dealer recommended service. When I arrived I was greeted promptly and asked how I could be helped. I explained that I was there for an oil change and routine service. The service was completed in the amount of time I was told (about an hour) and my car was cleaned. Everything was covered under the service contract. I'm extremely happy with the service department! I've got nothing but good things to say about Proctor Honda! More
by StephR.
Employees Worked With
Stuart Williams, Bruce Ford
August 02, 2018
Very satisfied customer Proctor Honda Tallahassee is the best place to purchase and have your vehicle serviced! They always go out their way to satisfy me and that makes me v Proctor Honda Tallahassee is the best place to purchase and have your vehicle serviced! They always go out their way to satisfy me and that makes me very happy to go into their dealership anytime. If you haven’t thought about purchasing or servicing your vehicle there, please give them a try and see how knowledgeable and friendly everyone is! Always satisfied and thinking about trading for a HRV 😊 More
by grindlegirl77
Employees Worked With
Sheila Walker, Bryan Freeland, Bruce Ford
