Proctor Honda

Accommodating to a person with a disability I went to have a oil change and check tire pressure indicator. It was determined that I had a leak in a tire that needed to be replaced. They did not I went to have a oil change and check tire pressure indicator. It was determined that I had a leak in a tire that needed to be replaced. They did not have my size tire in the shop. Neil and staff made arrangements to go to the warehouse to get the tire I needed because they knew it would be unsafe for me to drive my modified vehicle with a spare. They had me back on the road in about a hour. Thanks guys! More

Happy with my service The issue was fix and Jason was a great help. He made that my car would be ready in a timely matter and that I would have a ride to and from Honda. The issue was fix and Jason was a great help. He made that my car would be ready in a timely matter and that I would have a ride to and from Honda. More

No shuttle on saturdays and No available loaner car Went to Proctor Honda at Tenessee St today for the following: 1) Change oil 2) brake pad replacement for front and rear 3) brake fluid flushing 4) Went to Proctor Honda at Tenessee St today for the following: 1) Change oil 2) brake pad replacement for front and rear 3) brake fluid flushing 4) power steering fluid flushinh 5) wiper insert replacement I don't have an appointment and I know this is a lot of work so I ask if I can get a shuttle or a loaner car. He said Proctor do not have shuttle on Saturdays. Also doesn't have available loaner car. He escalated this to his manager but it didn't help. Since no available shuttle and loaner car, i told the rep to just do the oil change. but told me that i will have to wait for 2hrs for the oil change. Of course I wont waste my 2hrs waiting for the change oil service. There are so may other options that can provide similar service with faster turn around time and better price. a very frustrating day for me at Proctor. More

Service Experience at Proctor Honda This dealership has provided excellent, quality, and friendly service since I purchased my CRV in 2012. I would absolutely recommend Proctor Honda to This dealership has provided excellent, quality, and friendly service since I purchased my CRV in 2012. I would absolutely recommend Proctor Honda to those looking to purchase a vehicle. More

Reliable dealership I can trust this dealership. Chris Glaze was awesome! He saved me a lot of money. He was patient and answered all my questions. Grateful for this plac I can trust this dealership. Chris Glaze was awesome! He saved me a lot of money. He was patient and answered all my questions. Grateful for this place More

When in doubt At Proctor, I have always had great experiences. The last few times I've needed service, I have had Chris as my service advisor. He does a great job, At Proctor, I have always had great experiences. The last few times I've needed service, I have had Chris as my service advisor. He does a great job, handles paperwork quickly and accurately and my car is ready when promised. Can't ask for much more! More

5 plus stars Mary Smith is the best. She is laid back, no pressure, looked for ways to save us money, went out of her way to return items we left in our trade-in Mary Smith is the best. She is laid back, no pressure, looked for ways to save us money, went out of her way to return items we left in our trade-in vehicle, and stayed 30 minutes after closing to show us all the features on our new Accord. The receptionist, with whom we had 3 interactions, was friendly, helpful, offered us water or treats, and spent much of her time replenishing supplies and tidying up, not just sitting and welcoming people. Everyone from showroom to the lady in finance was top-of-the-line. More

Can't trust anyone at this place It's always a painful event to go look for a vehicle because they sucker you in and this is to be expected but then you have the service department do It's always a painful event to go look for a vehicle because they sucker you in and this is to be expected but then you have the service department doing the same, well that's just a crying shame. I'm a cancer patient and it's extremely important to trust folks but after my last venture with Honda I don't have a lick of trust in you guys. More

Best experience @proctor honda I never had this experience with any other car dealership. And im from Albany ga. I will travel just to get the awesome customer service. I never had this experience with any other car dealership. And im from Albany ga. I will travel just to get the awesome customer service. More