
Proctor Honda
Tallahassee, FL
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Excessive Repair Costs An initial quote given for a Pilot A/C Repair was $3,333. After discussing the high costs with a service manager, we paid $2230. Excessive repair An initial quote given for a Pilot A/C Repair was $3,333. After discussing the high costs with a service manager, we paid $2230. Excessive repair costs were also suspected for three prior service visits. As loyal Honda owners, we need to take our business elsewhere. We can no longer trust the fairness of their service costs. Dissatisfied! More
Excellent dealer Bought a new car from Proctor Honda and have been very happy with their service and especially their promptness. No major problems have been encounter Bought a new car from Proctor Honda and have been very happy with their service and especially their promptness. No major problems have been encountered. More
Prompt and Thorough Service Proctor resolved my low tire pressure indicator light promptly and then checked over the entire car and gave it a washing which was much appreciated Proctor resolved my low tire pressure indicator light promptly and then checked over the entire car and gave it a washing which was much appreciated More
Honda Accord Bought a Accord Sport from Mike Grindberg and Proctor Honda excellent service and very clean car and everyone was nice, thanks for deal I will e back Bought a Accord Sport from Mike Grindberg and Proctor Honda excellent service and very clean car and everyone was nice, thanks for deal I will e back for my next car. More
Perfection Came in on an extremely busy Saturday for an oil change with no appointment. I was accommodated quickly and with a smile. The most comfortable waiting Came in on an extremely busy Saturday for an oil change with no appointment. I was accommodated quickly and with a smile. The most comfortable waiting area and great snacks. More
Amazing This is an amazing dealership to do service with. I cannot speak on the sales dept. but I could easily say they are probably great too. Ive worked for This is an amazing dealership to do service with. I cannot speak on the sales dept. but I could easily say they are probably great too. Ive worked for multiple dealerships and can say this is hands down the best service dept I've experienced thus far. Prices are fair, scheduling is easy, and they are accommodating in any way possible to fit your schedule. More
Thieves My FSU student just dropped off his car for a recall. Thirty minutes later, they called me in Pennsylvania and said he needs a new starter. That is ri My FSU student just dropped off his car for a recall. Thirty minutes later, they called me in Pennsylvania and said he needs a new starter. That is ridiculous. The car had no problem starting before they got their hands on it. I am furious More
Non-pushy, understood us I cannot recommend Proctor Honda and Jacob highly enough. It was such an experience that, it alone, will probably convince me to buy my next car at th I cannot recommend Proctor Honda and Jacob highly enough. It was such an experience that, it alone, will probably convince me to buy my next car at that dealership. He understood exactly what we wanted and did not push for anything else. The whole purchase process took just over an hour, which is a rarity in itself. The dealership itself was very low-key offering everything you could want in conveniences and was clearly interested in us. Thank you, Jacob, for an unexpectedly pleasurable experience. More
Sent my college aged son there for a tire repair. They kept him there for over 6 hours, never offered him a ride to class or anywhere else. Said he needed a new tire and it was me who suggested that They kept him there for over 6 hours, never offered him a ride to class or anywhere else. Said he needed a new tire and it was me who suggested that maybe we should buy two. After that the service adviser never suggested balancing tires - that was my suggestion. At the end of the day it was over $500 because they found other things that needed to be done to the tires. All of this and they never came out to speak to him or update him on time frames.....terrible service. I called and left messages for the service manager and never received a call back. I felt that they took advantage of him being a college student with parents that were out of state, I will find somewhere else to take our vehicle while he is in Tallahassee. More
Proctor Honda Service Dept Proctor Honda Service dept. is the most efficient and thorough service centers in the north Florida and South Georgia area. Their technicians are ver Proctor Honda Service dept. is the most efficient and thorough service centers in the north Florida and South Georgia area. Their technicians are very thorough and apparently have the training to find a problem and fix it! I'm very impressed with this service dept. and will continue to use them although I live in Thomasville, Ga where there is a different Honda dealership. More