Proctor Honda

Customer service offered by Billy Swindall was almost a reli Every now and then in the "business" world one gets the privilege of being "served" by someone who really loves people and radiates that love in the f Every now and then in the "business" world one gets the privilege of being "served" by someone who really loves people and radiates that love in the form of "How can I make your life a little bit easier and make you feel special?" Billy Swindall is that kind of person and he is one of the reasons I don't dread dealing with car issues anymore. I know he is going to take care of me and that eases my tension and lifts my spirit. I think Billy gets it that we are here on Earth to take care of each other. Kudos to Proctor Honda for valuing such a person and valuing their customers enough to put him on the "frint line!" That tells me Proctor Honda also cares! More

Failure to honor warranty After failing to honor the warranty on a one year old vehicle, they also failed to even respond to the better business bureau complaint 11943568. Unab After failing to honor the warranty on a one year old vehicle, they also failed to even respond to the better business bureau complaint 11943568. Unable to accept responsibility and honor existing commitments. Unwilling to even communicate. Poor service at every juncture. Mark More

Purchased a Certified used car We would like to say thank you to Joe Gagnon for all of his help. We were need of a new car for our son and were certain he would be able to afford a We would like to say thank you to Joe Gagnon for all of his help. We were need of a new car for our son and were certain he would be able to afford anything (he is a college student). My brother and his wife had suggested that we take a look at the vehicles at to talk to the sale personnel at Proctor Honda. Joe Gagnon found my husband and I wandering around the parking lot and immediately. He asked us what we wee looking for. We explained to him the situation of our son needing a new car ASAP and immediately started to show us some vehicles that he thought would work. Joe took a lot of time to answer our questions and calm our concerns. Later that day we had our son come out and take a look a couple vehicles that we thought he wold like and could afford. Joe sat down with him and explained the pros and cons of each vehicle, and then took him out for a test drive in one we thought he would like and could afford. We are especially appreciative of the warranty that was still available. Our son is now a proud owner of a Honda Fit and is a very happy young man. We would also like to thank the staff that was willing to stay late and wait for my husband and I to get off of work and get to the dealership to complete the paperwork. We really appreciate everyone that helped us out. Sincerely, Sam, Dorothy and Mason More

Daughter beat fathers best price Max Stars to Proctor Honda for their great respect for my daughter in her first car buying experience. Daddy's little girl has grown up and she just b Max Stars to Proctor Honda for their great respect for my daughter in her first car buying experience. Daddy's little girl has grown up and she just bought a 2017 Honda Fit with the help of a terrific young sales lady named Hilary Katzen. This was a father and daughter experience where we both were shopping for the best deal and the millennial beat dad by thousands. I have bought three new Honda's from Pensacola Honda and thought there was no way anyone would beat them. My daughter is friends with Hilary at Proctor Honda and Hilary was 100% honest about pricing, trade, and financing. I gave my daughter, my best negotiation price from Pensacola Honda and she gave it to Hilary who took it to her manager (Michael Hagan) and Proctor Honda delivered on all three deals. They offered more for trade, lowered the price substantially, and beat Gulf Winds APR. If you have a child in the Panhandle send them to see Hilary at Proctor Honda. The 3 hour drive from Pensacola to Tallahassee sounds crazy but to save thousands plus the bonding time with daughter was a win-win. I'm so impressed with Hilary and the team at Proctor Honda that I will forever be grateful that my daughter's first time car purchase went so smooth. More

Best Customer Service I went in to inquire about a Honda Accord Sport and 2 days later I was driving away in a 2017 thanks to Nicholas! Will definitely recommend Proctor Ho I went in to inquire about a Honda Accord Sport and 2 days later I was driving away in a 2017 thanks to Nicholas! Will definitely recommend Proctor Honda! More

Amazing!!! Chuck was so nice and hospitable! He went above and beyond to help me get what I wanted! I will recommend him to anyone that is looking for a car! My Chuck was so nice and hospitable! He went above and beyond to help me get what I wanted! I will recommend him to anyone that is looking for a car! My experience was well worth the 2.5 hour drive!!! :) More

Outstanding Service! This was my first car-buying experience and I received excellent customer service from Jacob Moreno and the entire staff at Proctor Honda. From the mo This was my first car-buying experience and I received excellent customer service from Jacob Moreno and the entire staff at Proctor Honda. From the moment I walked into the facility, I was greeted with a smile and treated as a priority. The salesman was extremely knowledgeable about the vehicles. The Proctor Honda staff ensured that my experience was seamless. I will definitely recommend Proctor Honda to others in the future. More

Smooth, stress free, experiene for me!!! I enjoyed this stress free car buying experience. Stuart brought a car to my work site for me to test drive because I did not have transportation at I enjoyed this stress free car buying experience. Stuart brought a car to my work site for me to test drive because I did not have transportation at the time. He made it very convenient. It's been while since I purchased a new car - and he took the time to explain and demonstrate a great deal about all of the Accord's features. Thank Stuart - I am enjoying my new 2017 Honda Accord!!! More