Proctor Honda
Tallahassee, FL
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1,649 Reviews of Proctor Honda
The service was terrible. I had appt at 7:30 am didn't leave until 5:30 pm that's very unexceptable. Nobody was telling me nothing didn't offer me nothing. I even spoke with t I had appt at 7:30 am didn't leave until 5:30 pm that's very unexceptable. Nobody was telling me nothing didn't offer me nothing. I even spoke with the service manager his name was Zach. He had a nasty attitude. I wouldn't tell my worst enemy to visit proctor Honda for no reason. More
My service advisor, William, was excellent. I am handicapped and William helped me with my Rollator, and made sure I got seated properly in the waiting lounge. He even checked on me during my w I am handicapped and William helped me with my Rollator, and made sure I got seated properly in the waiting lounge. He even checked on me during my wait to be sure I was okay. After paying he stored my Rollator in my trunk of the car. More
Terri Rutledge was terrific! Had a recall shortly after purchase. Had difficulty getting response to my calls from my service person, Wyatt Arrington . The recall problem was Had a recall shortly after purchase. Had difficulty getting response to my calls from my service person, Wyatt Arrington . The recall problem was Honda's but I had to arrange and pay one way for transportation from the dealership which was across town. My main complaint is that the 2 inch thick Honda manual is impossible to figure out for someone who isn't a tech ace. The pictures explaining steps to be taken are dark and not readable. Nothing is intuitive! Ridiculous. Makes me remember fondly my Prius/Hybrid which had a short printed version of easily understood instructions with clear statements and pictures of what to do. More
Great service. Friendly, professional staff. Appointment app works great. Explanation of charges before service appreciated. Review of serviced items also very help Friendly, professional staff. Appointment app works great. Explanation of charges before service appreciated. Review of serviced items also very helpful. More






