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Progressive Chevrolet

Massillon, OH

Overview
Employees
Reviews
Vehicles
4.0
724 Reviews
Progressive Auto Group serving Massillon, Canton, Akron, Dover, New Philadelphia, and Wooster is proud to be an automotive leader in our community. Since opening our doors, Progressive Auto Group has maintained a solid commitment to you, our customers, offering the widest selection of Chevrolet, Chrysler, Jeep, Ram, and Dodge vehicles and ease of purchase.
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8000 Hills and Dales Road Northeast

Massillon, OH

44646

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Showing 724 reviews

September 02, 2025

I bought my truck here. Sales was great but service.... who ever heard of dropping your vehicle off over night to get an oil change? Isn't that what an appointment is for? T More

by rjvaughan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin
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Sep 03, 2025 -

Progressive Chevrolet responded

Thank you for sharing your experience with us, RJ. We appreciate your feedback about the service received at Progressive Chevrolet regarding your truck's oil change and warranty work. Our team understands the importance of timely service and strives to meet our customers' expectations. We encourage you to contact us directly to discuss your concerns further. Thank you for choosing Progressive Chevrolet, and we hope to improve your experience in the future. The Progressive Chevrolet Team

October 10, 2024

Great people to deal with. Friendly and easy to work with. They answered all my questions and tailored a deal that was good for me. I'll be back, for sure. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bechara-Sales
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Oct 10, 2024 -

Progressive Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Progressive Chevrolet. We're glad to hear you had a friendly and productive experience and that we could tailor a deal that worked for you. We look forward to seeing you again soon! The Progressive Chevrolet Team

September 26, 2024

Was pleased with how I was treated Jim took very good care of my needs More

by CDB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hall, Francesca Gladman
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Sep 27, 2024 -

Progressive Chevrolet responded

Thank you for your feedback! We're glad to hear that you were pleased with your experience at Progressive Chevrolet and that Jim took great care of your needs. We appreciate your support and look forward to assisting you again in the future! The Progressive Chevrolet Team

September 20, 2024

My late father was a decades long Progessive Chevrolet customer & now I am as well. It is well run company with smart, friendly, efficient staff. More

by ttannehill890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Schneeberger
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Sep 24, 2024 -

Progressive Chevrolet responded

Thank you for sharing such a heartfelt review! We truly appreciate your continued loyalty to Progressive Chevrolet, especially as a part of a family legacy. It's wonderful to hear that you find our staff to be smart, friendly, and efficient. We look forward to serving you for many more years to come! Please don’t hesitate to reach out if you need anything. The Progressive Chevrolet Team

September 02, 2024

Always provide excellent service. They are always kind and professional. I appreciate they let me know the recommended services at different mileage points. More

by jerry625m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, John Gaddis, Sherry Longwill, Bernie Wymer, Fred Keller, Kyle Pritchard
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Sep 04, 2024 -

Progressive Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you always have an excellent experience at Progressive Chevrolet. Keeping our customers informed about recommended services is important to us, and it’s wonderful to know you appreciate that. We look forward to seeing you again for your next service! The Progressive Chevrolet Team

July 05, 2024

Thanks to Tony Hernandez for making my experience at Progressive easy. Helped me get the best price I could and got the model I wanted. Absolutely love my new ride 2025 trailblazer. More

by vwguy1983
Recommend Dealer
Yes
Employees Worked With
Jon Goffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Challace Kotuce
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Jul 08, 2024 -

Progressive Chevrolet responded

Thank you for choosing Progressive Chevrolet! We're thrilled to hear that Tony provided you with a seamless experience and helped you get the best deal on your new 2025 Chevy Trailblazer. Enjoy your new ride, and we look forward to assisting you in the future! The Progressive Chevrolet Team

April 03, 2024

dealer ship set up appointment quickly and repaired my yukon the next day. i am happy with their service. More

by hyde1575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
richard ?
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Apr 05, 2024 -

Progressive Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. The Progressive Chevrolet Team

March 21, 2024

I am very happy with the Progressive Dealership. The people are very good people to work with. I have been loyal to them for 25 years and I have no reason to leave there. More

by ghetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Mar 23, 2024 -

Progressive Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Progressive Chevrolet Team

March 21, 2024

We were happy with Progressive Dealership. Salesman was great. Love our new ride!!!Thanks for all your help Jim Hall! More

by coopg
Recommend Dealer
Yes
Employees Worked With
Challace Kotuce, Jim Hall
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Mar 23, 2024 -

Progressive Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Progressive Chevrolet Team

February 25, 2024

Nice pp,l Bad advertise, never again I won't go there again make stressful to buy car. More

by marjack148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelly
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Feb 27, 2024 -

Progressive Chevrolet responded

Customer satisfaction is one of our main priorities, and we appreciate your feedback. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. The Progressive Chevrolet Team

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