Progressive Chevrolet
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Great experience. Easy to deal with. We had an overall great experience during our trade in. The Staff was very courteous and accommodating. Also, The trade in evaluation and paper work We had an overall great experience during our trade in. The Staff was very courteous and accommodating. Also, The trade in evaluation and paper work process was completed quickly. More
Very fair to deal with. Professional. My experiences with Cameron was professional and courtesy. He answered all my questions related to the vehicle I purchased. He was honest and straig My experiences with Cameron was professional and courtesy. He answered all my questions related to the vehicle I purchased. He was honest and straightforward. I appreciated it. Jason was also professional and answered all questions related to financing the vehicle. I would recommend this dealership to my friends. More
Worst purchasing experience ever! Absolutely the worst experience I have ever had in purchasing a vehicle. I certainly hope it wasn't because I am a young woman who went in to purchas Absolutely the worst experience I have ever had in purchasing a vehicle. I certainly hope it wasn't because I am a young woman who went in to purchase alone but after the way I was treated I tend to lean toward that being a factor. They blatantly tried to trick me, asked me to sign a paper that the salesperson drew an X on to show that I was serious before taking it upstairs and even asked for a credit card or cash to take with the "offer" to make it look like I was ready to buy. Also, I am pretty confident that they created a false document that showed the blue book on my trade because I sure can't find the price they showed me anyplace else and then when that failed they sent the "closer" in to try some more trickery to get me to buy. I walked out and suggest that you not make the mistake of even walking in. I went to another dealership the same day and got the same exact vehicle for the price that they assured me that no lot would take. More
Experience We had a excellent experience. We purchased a certified vehicle. Low milage, like new condition. Sales team was excellent. Would Recommend To Famil We had a excellent experience. We purchased a certified vehicle. Low milage, like new condition. Sales team was excellent. Would Recommend To Family AND friends. More
Awesome experience overall I traded in my 05 Nissan Altima and got approved for a loan for a 2010 Mitsubishi Lancer. This car is immaculate inside an out with only 30k miles! Pr I traded in my 05 Nissan Altima and got approved for a loan for a 2010 Mitsubishi Lancer. This car is immaculate inside an out with only 30k miles! Progressive was very easy to work with and we shook on a deal that we were both very happy about. Everyone was very nice especially Nate, Wally, Roger Sellers, and Jason Allman. I would recommend Progressive to anyone looking for a quality vehicle at a very fair price. More
Very good Very pleased with Garrick, Jason on purchase of used Equinox and also of Bernie in service on my previous Van and Cadillac. Good experience today. . Very pleased with Garrick, Jason on purchase of used Equinox and also of Bernie in service on my previous Van and Cadillac. Good experience today. . More
Excellent Experience We had an excellent experience trading in our 2012 Chevrolet Cruze lease for our new 2015 Chevrolet Malibu LT. Jim Hall, Jim Jackson, and Francesca Gl We had an excellent experience trading in our 2012 Chevrolet Cruze lease for our new 2015 Chevrolet Malibu LT. Jim Hall, Jim Jackson, and Francesca Gladman were knowledgeable, very friendly, and helped us along every step of the way. We will surely be coming back to Progressive Chevrolet every-time we need a new car or service. More
Repair Satisfaction I took my Malibu in to find why I had a soft rub noise on the front right and they found the problem and all is good. That is not all---The service r I took my Malibu in to find why I had a soft rub noise on the front right and they found the problem and all is good. That is not all---The service representative provided a loan car for the day so I could continue my business as a realtor. And that is not all---the next morning, while the loaner was in my possession, I locked the keys in the car. I was so frantic what to do and had planned to be at an appointment soon. My husband called Sherry Longwill, our rep, and she said "I will get right back to you". She did just that--she contacted OnStar and arranged for the car to be connected and had it unlocked for me and made it to my appointment. Sherry is a STAR in my eyes! My husband and I have always had great service with Sherry over the years, but this was above and beyond her call of duty. Thank you Sherry! More
Very Friendly Ray and the rest of the staff made sure we got what we wanted in our new car and what we wanted for our trade in. Very friendly and pleasant dealershi Ray and the rest of the staff made sure we got what we wanted in our new car and what we wanted for our trade in. Very friendly and pleasant dealership. More
Hassle-free buying experience After reviewing the dealership's pre-owned inventory on-line, and getting pre-approved through my credit union, and a phone call made on my behalf, I After reviewing the dealership's pre-owned inventory on-line, and getting pre-approved through my credit union, and a phone call made on my behalf, I made the visit to the dealership. I was enthusiastically greeted by (Rachel) Ray Robertson. Ray was pleasant to deal with, and answered all of my questions confidently and without hesitation. She was terrific. I had not had occasion to make a vehicle purchase in some years. Ray made the purchase/buying experience seamless and hassle-free, It made for a great experience all-around. Thank you, Ray. More



