Progressive Chevrolet

Excellent staff at progressive I would highly recommend them to anyone.I enjoyed everyone that I talked to . And they chose the perfect vehicle for me . Thanks to all at progressive Chevrolet them to anyone.I enjoyed everyone that I talked to . And they chose the perfect vehicle for me . Thanks to all at progressive Chevrolet More

Best experience I have had buying a car in years. Fran and Sarah were great! I felt informers and comfortable with everything. Top notch sales! and Sarah were great! I felt informers and comfortable with everything. Top notch sales! More

Oil change and tire rotation I took my 2018 Chevy Silverado in for service and a couple warranty items. Kyle Pritchard quickly and accurately wrote down what I was requesting. He I took my 2018 Chevy Silverado in for service and a couple warranty items. Kyle Pritchard quickly and accurately wrote down what I was requesting. He fixed me up with a courtesy vehicle and then stayed in touch with me while my vehicle was being worked on. This is the second time I have worked with Kyle and will continue to work with him in the future. Thank you Kyle for all your help. More

Jim Hall was great to deal with Jim Hall was great in helping us buy our new Traverse. We told him the color we wanted and he found it. Very informative about the specs. Jim Hall was great in helping us buy our new Traverse. We told him the color we wanted and he found it. Very informative about the specs. More

Make sure your paperwork is correct! We purchased a new vehicle from them and we live in Ky. Our paperwork for our tags was filled out with the incorrect amount. Cost us 688.00 more becau We purchased a new vehicle from them and we live in Ky. Our paperwork for our tags was filled out with the incorrect amount. Cost us 688.00 more because of their mistake. We paid taxes on the amount we financed not the price we paid for our car. This came from the title department who fills out paperwork for tags. More

Dodge Journey We went and wanted to see what we could get for a high mile vehicle and Jim Hall worked and got us in a Dodge Journey with the price range we we looki We went and wanted to see what we could get for a high mile vehicle and Jim Hall worked and got us in a Dodge Journey with the price range we we looking for. This is our second time we had a good experience with Progressive. Also the finance Challace was really great with our granddaughter and worked to get us pricing without pressuring us....was a good all around experience. More

New to me equinox Went in on a Sunday just to test drive a few SUVs and left with a newer used vehicle. Jim was easy to work with. Went in on a Sunday just to test drive a few SUVs and left with a newer used vehicle. Jim was easy to work with. More

Lease Buyout Jim Hall was great! Very kind and caring! Took the time to explain all options and made sure I made the right decision!! Challace made the finance pro Jim Hall was great! Very kind and caring! Took the time to explain all options and made sure I made the right decision!! Challace made the finance process quick and easy. Very sweet. More

Horrible service department and sales people that lie I bought a 2015 Jeep a year ago. During the sales process, there were issues with the battery and starting the vehicle. I had the sales person write u I bought a 2015 Jeep a year ago. During the sales process, there were issues with the battery and starting the vehicle. I had the sales person write up that if I had issues with the battery, they would replace for free. A month later, the battery died and it cost me $250 since they would not honor the free replacement. Not even a year later, the new battery failed. I took the battery out of the Jeep and walked into the parts department to exchange the battery, since it was clearly within the 3 year replacement warranty. I can't believe the series of events that unfolded. Prior to taking the battery for replacement, I had it checked at Autozone and charged it at home overnight. Nothing helped as it still would not start the Jeep. Logically, taking it to the dealer should result in a quick replacement. Not the case. The parts department refused to look at the battery since it was not in the vehicle. I expressed that the vehicle would not start. Why should I have it towed to the dealer if I can simply get a new battery and be on my way. I spoke with management who insisted their policy required that the vehicle was present, with battery in place, to run diagnostics. I expressed this was not practical since I could not start the vehicle and towing it would cause additional delays in getting to work (I was missing the morning at work to get this replaced). So I went back home, placed the bad battery back in the Jeep and got it to the service department only to find out I had to make an appointment. After waiting over an hour for my appointment, the service person took in the vehicle and said it would have to charge over 3 hours before they could run the tests. I didn't hear anything after the 3 hours passed so I reached out and was told the battery failed after 30 minutes charging and was replaced, covered under warranty. If I would have bought a new battery initially at Wal-Mart or Autozone, I would have walked out immediately with a replacement. Instead, trusting my dealer, I lost almost a complete day of work - to swap out a battery - ridiculous. I will never buy anything or have any vehicle serviced at Progressive. I will also tell everyone I know to never deal with Progressive. The sales people lie and the service is horrible. More

Used Car Sale to Disabled Veteran Horrible Sales deal to a Disabled Veteran whom came to Dealer with an existing car issue. No due diligence was done to confirm his vehicle had a separ Horrible Sales deal to a Disabled Veteran whom came to Dealer with an existing car issue. No due diligence was done to confirm his vehicle had a separate extended warranty still in place that may have covered issue. His vehicle only had six months left on existing loan. Instead sold him an auto he could not afford. Bad deal on trade in,inflated sale price of new purchase to make up profit. No research on loan programs or incentives to Veterans. Placed in a seven year loan at a high interest rate & 4 percent higher than previous loan. Driving off the lot flip/flopped and car payment unaffordable on just a Disability check. If they had respect for our Veterans they would have knowledge of an incentive afforded to our Veterans by the VA for a one-time auto purchase with a qualifying disability. He qualified as a Burn Victim. Shame on you for such a disservice to this veteran. More