Progressive Chevrolet

Typical old-school bait and switch with a smile! Found vehicle with web search - no mention of the severe, obvious hail damage. Their pics online did not show any, description online didn't show, a Found vehicle with web search - no mention of the severe, obvious hail damage. Their pics online did not show any, description online didn't show, autocheck they provided didn't mention hail. But we arrived - after a 1 hour drive - we found there was severe, unrepairable obvious hail damage. After wasting 3 hours of time, and gas money, giving our personal info to salesman, all before we were taken to see the car, it had hail damage. A waste, disappointment, and why car dealers get bad wraps... because of these shenanigans. While salesman was friendly, they were very obvious, directed, typical salesman. Not normal conversation, but textbook pointed questions designed to trick you into buying a car. A big waste of time... we don't plan on returning. More

Used Car Buyer Beware-Safey Check is a Joke Used car for teenage daughter. Drove off lot during day-that night realized headlights didn't work. Then found out tires were worn to cords, but the b Used car for teenage daughter. Drove off lot during day-that night realized headlights didn't work. Then found out tires were worn to cords, but the best is that they had wrong size tires on car???? Really??? Told the sales guy NUMEROUS times that safety was #1 priority. Sure--vehicle undergoes a Thorough Safety Check....umm Ok..I would think headlights and tires would be included? They just wanted the deal closed-couldn't care less about a 16yr old kid driving around with potentially dangerous issues. As a single mom I feel they took advantage of me - at the expense of my child. Unacceptable. Oh yes, try and get a service appointment that's convenient for you..not gonna happen. There are many other reputable dealerships in the area. Be safe and avoid this one. More

RADIO LAIRS !!!!!! Sale guys were nice but wouldn't give me what they say on radio or tv 4 thousand over what you owe or what it's worth. THOSE GUYS ARE LAIRS ON THE RAD Sale guys were nice but wouldn't give me what they say on radio or tv 4 thousand over what you owe or what it's worth. THOSE GUYS ARE LAIRS ON THE RADIO AND THEY ARE NOT FOR THE PEOPLE.Will not go back to this dealership even though the sales guys were nice and will not recommend this place to anyone.Dodge or chevy More

Bought twice within the year Bought a '13 due to much higher trade allowance and much lower price than 2 other dealers. Came back a year later with a recalled vehicle, and did Bought a '13 due to much higher trade allowance and much lower price than 2 other dealers. Came back a year later with a recalled vehicle, and did much the same thing on a new truck Easy to work with Jim Hall, Wally Trace and Craig Sanders on putting a deal together and getting it financed with Challace Kotuce. More

I felt that I was lied to just to get me to travel 40 minutes there to try and sell me a vehicle that was there. The one I asked for,I was told it was there when in fact it wasn't. Honesty is the key in minutes there to try and sell me a vehicle that was there. The one I asked for,I was told it was there when in fact it wasn't. Honesty is the key in return is respect!!! More

I had printed out information on a few used cars that I liked that were at Progressive Chevrolet. Once I got there I was greeted promptly by the salesman. I told him I was interested in buying a used car liked that were at Progressive Chevrolet. Once I got there I was greeted promptly by the salesman. I told him I was interested in buying a used car and showed him the paperwork on the three cars I was interested in. I found out that one of the cars was already sold, the second one I wasn't interested in after seeing it and took the third one out for a test drive. I really liked the car after driving it so we sat down to do some paperwork. I told them I wanted to keep my monthly payment under $200. They worked out some numbers and came back with a payment of $242 a month. As you can see, this is no where near being under $200, but I had expected that that would happen. After an hour and a half of negotiating, I was finally able to get the payment down to $203 but had to go up to 69 months. Then I had to spend another 30 - 40 minutes in another office signing all the paperwork. The car is used so I decided to get the 3 year warranty for an extra $9 a month. Somehow that took my loan up to 72 months. $9 a month for 72 months comes out to $648. It's interesting how on the loan papers its marked at over $1,600. Hmmmm...it must be magic. Then to top it all off, the salesman hands me the key (that's one key) to the car and it doesn't have a keyless remote to it. I asked him about the keyless remote and he says it wasn't in the envelope. The girl that gave me all the loan papers says that I can purchase one at AutoZone. I took the car home (had to stop at the gas station to fill it up because it was almost empty) and the next day I was removing the paper describing the car from the window and noticed right on the paper it said "keyless remote entry." I had to go back to the dealership to drop off the spare key for the car I traded in so I took the paper with me to show the salesman. He looked at it and said he would have to talk to his manager and get back with me the next day. The next day was a Friday and I hadn't heard anything about the keyless remote. On Monday I had a message on my answering machine saying that they could not supply me with a keyless remote that the "disclaimer" said that the car did not have to be exactly as described. After paying more than I had wanted for the car they couldn't even supply a $60 (retail) keyless remote. I have to say that I was very disappointed. I just don't understand why car dealers can't be more upfront and honest when dealing with customers. I rated my overall experience as a 3 only because I like the car that I purchased. I'm hoping that I don't have any problems with the car in the future because I don't think I am going to get any help from the dealership. More